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Recent guest reviews

Wonderful staff. Very nice rooms. Spacious Jr. Suite

Clean, staff is friendly and helpful, beautiful grounds and great location! We stayed here and took the shuttle to the airport. Very smooth stay through and through- Pura Vida

Beautiful setting, spacious rooms. And very kind staff.

The property was at one time a country club, and today that charm is still kept. The grounds are immaculately maintained. In the restaurant, server Ramon was so very professional and attentive. I come back to this property because of the treatment that I receive.

We paid for the room through orbitz and when we arrived at the property we were informed the hotel was full and they did not have a room for us even though we booked and paid in advance. They offered to put us at another Hilton but it was 20 min further away from the airport. We were very disappointed with this after a long day of travel.

It was a great place to stay for one night before going to the airport. Free shuttle every hour.

I've stayed here many many times since 2008, since even before it was a Doubletree. The hotel itself is still great, but since Hilton took over, a few things have changed for the worse. There used to be free wifi in the rooms and lobby for all guests, but now you either have to pay extra or be a member of an elite level of Hilton Honors. Secondly, they now charge for the airport shuttle, which used to be free. And finally, the air conditioner in my room (room #2015) did not work. The temperature in the room was 24C when I checked in. I set the thermostat to 18C, and in 4 hours the temperature only decreased to 22.5C. I called the front desk and they sent a technician, who claimed he fixed it and that it would take a hour or so to cool down to my desired temperature. I went out to dinner and when I returned, it had decreased to 22C. I went to bed and had an awful night sleep due to the warm room. When I woke up, the thermostat had decreased to 21.5C, but by then it was time for me to check out. So be forewarned, the air conditioner in your room may or may not work, and even if you call to have it fixed, it doesn't guarantee to solve the problem.

rooms have no fridge, poolside water & coke cost over $17 usd, It's a city setting, not what you'd expect for a Costa Rican Vaca... But nothing bad happened and the people were nice,

Staff was excellent! They were friendly, courteous and professional.

When I checked in I was informed that since I had Booked with TripAdvisor I would NOT have provided: Free access to lounge, no free breakfast nor access to WiFi It would have been nice to have had someone inform me of that in advance I did get a free cookie!! With a little attitude!

I go to this hotel often when I visit my girlfriend is Costa Rica. It is a nice place but the food and beverage prices are very high. Right down the block there are very nice restaurants and the C-Lounge which has great staff and service.

No meals included . A very nice hotel very clean and would stay there again .

I’ve traveled to CR many times over 8 years. This facility has a beautiful pool, is convenient to the airport, and has very good on site restaurants. The breakfast buffet is worth the cost, and I have enjoyed very attentive service over many trips to Cariari Double Tree.

Open air hotel with a nice pool and restaurant area. Got a massage at the spa and not that good for $100+. Breakfast is $22 per person .... ridiculous! I was a little picky about letting the valet drive the Batmobile and no, the accommodations aren’t as nice as the Batcave. Luckily Robin slept in another room with his Sleep Apnea and all. Plus, what straight guy wants to share a King sized bed with some flamboyant dude nicknamed “Boy Wonder” and wears a mask. That stuff creeps Batman out.

We had a the master suite, which was perfect for family of 4. The kids had a room with 2 doubles and the master had 1 king. 2 bathrooms and a living/sitting area right next to the gourgous pool area. Staff was very friendly and spoke good english. Hard Rock Costa Rica within walking distance also :)-

This hotel is everything you could want and more. It has the best breakfast buffet everyday and somehow has the best bacon in the world. The staff are extremely warm and nice (and do not seem to get ruffled by the bad tourist behaviors and lack of etiquette). The open air design is unbelievable. Convenience stores and multiple restaurants and a shopping mall all within walking distance. The comfort and space of the rooms are like none other. I checked in and when I asked for the wifi code the woman checking me in said - "You booked through Orbitz and it was not included - but you have stayed here before so I will give it to you." Nicely done!

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Executive Room, 2 Double Beds, Balcony

2 Double Beds | Sleeps 4

2 Bedrooms Master Suite, Business Lounge Access

1 King Bed and 2 Double Beds | Sleeps 6

Junior Suite, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Cariari - San Jose Costa Rica

Everyone (21) Couples (16) Business (3) Family (10) Other (6) Friends (1)
5
Friends

Wonderful staff. Very nice rooms. Spacious Jr. Suite

By on Feb 16, 2020

Review comment responded on Feb 17, 2020

Just wanted to thank you for your recent stay here at DoubleTree by Hilton Cariari San Jose! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

5
Partner Couples

Clean, staff is friendly and helpful, beautiful grounds and great location! We stayed here and took the shuttle to the airport. Very smooth stay through and through- Pura Vida

By on Feb 4, 2020

Review comment responded on Feb 4, 2020

Your comments about your stay at DoubleTree by Hilton Cariari San Jose made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon,

5
Everyone

Beautiful setting, spacious rooms. And very kind staff.

By on Jan 1, 2020

Review comment responded on Jan 6, 2020

Thank you for your recent stay at DoubleTree by Hilton Cariari San Jose. I hope that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Thank you for positive comments, and I hope to see you again soon.

5
Everyone

By on Dec 31, 2019

4
Partner Couples

The property was at one time a country club, and today that charm is still kept. The grounds are immaculately maintained. In the restaurant, server Ramon was so very professional and attentive. I come back to this property because of the treatment that I receive.

By on Nov 27, 2019

Review comment responded on Nov 28, 2019

Thank you for choosing to stay with us at the DoubleTree by Hilton Cariari. I am glad to hear that you enjoyed your stay and that Ramon was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way.

1
Partner Couples

We paid for the room through orbitz and when we arrived at the property we were informed the hotel was full and they did not have a room for us even though we booked and paid in advance. They offered to put us at another Hilton but it was 20 min further away from the airport. We were very disappointed with this after a long day of travel.

By on Aug 14, 2019

4
Everyone

It was a great place to stay for one night before going to the airport. Free shuttle every hour.

By on Apr 15, 2019

Review comment responded on May 21, 2019

Dear traveler, Thank you very much for choosing DoubleTree by Hilton Cariari San José!

5
Everyone

By on Feb 25, 2019

5
Everyone

By on Jan 8, 2019

Review comment responded on Jan 14, 2019

Dear traveler, On behalf of all team members at Doubletree By Hilton Cariari, thank you so much for choosing our hotel and for visiting Costa Rica. If your travel brings you back to San Jose it will be our pleasure to welcome you again.

5
Everyone

By on Oct 16, 2018

Review comment responded on Nov 19, 2018

Dear Traveler, Thank you so much for your ratings and for choosing Doubletree by Hilton Cariari San Jose - Costa Rica.