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City Express by Marriott San Jose Costa Rica

3.0 star property
Hotel with free parking, near Costa Rica Convention Center
VIP Access

Choose dates to view prices

Photo gallery for City Express by Marriott San Jose Costa Rica

32-inch flat-screen TV with cable channels, TV
Room, 1 Queen Bed | Down comforters, in-room safe, desk, iron/ironing board
Down comforters, in-room safe, desk, iron/ironing board
Lobby
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Diagonal a McDonalds, del Centro Comercial Real Cariari, Ulloa, Heredia, 40101
  • Place, Plaza Real Cariari
    ‪2 min walk‬
  • Place, Cariari Bowling Center
    ‪5 min walk‬
  • Place, Costa Rica Convention Center
    ‪13 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 2 Double Beds

Down comforters, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

8.8 out of 10
Excellent
(15 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | Down comforters, in-room safe, desk, iron/ironing board

Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Exterior

Holiday Inn Express San Jose Forum by IHG

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About the neighborhood

Ulloa

Located in Ciudad Cariari within a short stroll of Costa Rica Convention Center, City Express by Marriott San Jose Costa Rica is within a 10-minute drive City Mall. This 134-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and free airport drop-off.

What's nearby

  • Plaza Real Cariari - 2 min walk - 0.1 miles
  • Casino Fiesta Heredia - 3 min walk - 0.2 miles
  • Cariari Bowling Center - 5 min walk - 0.3 miles
  • Cariari Golf Course - 9 min walk - 0.5 miles
  • Costa Rica Convention Center - 13 min walk - 0.7 miles

Getting around

  • San Antonio de Belen Station - 8 min drive
  • Juan Santamaria Intl. Airport (SJO) - 11 min drive

Restaurants

  • ‪Deck Cafe - ‬3 min drive
  • ‪McDonald's - ‬1 min walk
  • ‪El Novillo Alegre - ‬3 min drive
  • ‪Taco Bell - ‬2 min walk
  • ‪Splash Bar - ‬16 min walk

About this property

City Express by Marriott San Jose Costa Rica

Hotel with free parking, near Costa Rica Convention Center
At City Express by Marriott San Jose Costa Rica, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking, as well as a free shuttle from the hotel to the airport (available on request). The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Free international calls, free long-distance calls, and free local calls are also standard.
Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision. Guests under 13 years old are not allowed in the fitness facility.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport drop-off shuttle from 6:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the free airport drop-off service. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Jose Aeropuerto Hotel
Jose Aeropuerto Hotel City Express San
City Express San Jose Airport Hotel San Antonio de Belen
City Express San Jose Airport Hotel
City Express San Jose Airport San Antonio de Belen
City Express San Jose Airport
City Express San Jose Airport Hotel Ciudad Cariari
City Express San Jose Airport Ciudad Cariari

Frequently asked questions

Is a free cancellation option available at City Express by Marriott San Jose Costa Rica?

City Express by Marriott San Jose Costa Rica provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at City Express by Marriott San Jose Costa Rica?

As of Jan 30, 2026, prices found for a 1-night stay for 2 adults at City Express by Marriott San Jose Costa Rica on Feb 6, 2026 start from $100.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around City Express by Marriott San Jose Costa Rica?

This hotel is situated in Ciudad Cariari, just steps from Plaza Real Cariari and Casino Fiesta Heredia, and within a short walk of Cariari Bowling Center. You'll also find Ojo de Agua Spa Park and Terrazas Lindora Shopping Center within a short drive.

Will I be able to park at City Express by Marriott San Jose Costa Rica?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does City Express by Marriott San Jose Costa Rica feature a casino on the premises?

No, City Express by Marriott San Jose Costa Rica doesn't have a casino.

Is there an indoor pool at City Express by Marriott San Jose Costa Rica?

No, there is no indoor pool at this hotel.

What do couples enjoy most about City Express by Marriott San Jose Costa Rica?

Couples staying at this hotel will appreciate amenities like a down comforter and free Internet access as well as free breakfast.

Does City Express by Marriott San Jose Costa Rica have a hot tub?

No, there isn't a spa tub at this hotel.

Does City Express by Marriott San Jose Costa Rica have a restaurant that serves breakfast?

City Express by Marriott San Jose Costa Rica offers free continental breakfast each morning though there is no restaurant.

Does City Express by Marriott San Jose Costa Rica allow pets to stay for free?

No, pets aren't allowed at City Express by Marriott San Jose Costa Rica though service animals are welcome.

Are there connecting rooms at City Express by Marriott San Jose Costa Rica?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to City Express by Marriott San Jose Costa Rica?

The closest major airport to City Express by Marriott San Jose Costa Rica is Juan Santamaria Intl. Airport (SJO), which is 4.4 mi away (11 minutes by car). Another top airport is San José (SYQ-Tobías Bolaños Intl.), which is located 7.7 mi away (23-minute drive).

Are there rooms with balconies at City Express by Marriott San Jose Costa Rica?

No, you won't find guestrooms with balconies at City Express by Marriott San Jose Costa Rica.

City Express by Marriott San Jose Costa Rica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful! I love that breakfast is included.
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and well taking care, the amazing part is the staff, very nice and super helpful, I had the chance to deal with Jennifer who was very helpful, lost luggage and overall perfect.
Stayed 1 night in Oct 2025

8/10 Good

Jolanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's new, the personal are very professional and friendly. The directions from the expediaapp where wrong so we had to drive like 30 minutes back, and i personaly think if you advertise with airportshuttle included, it should be included at any time, ( you shouldnot have to go seach within the advertising if it is really true) not just bussinesshours, I booked the hotel for the shuttle and ended up paying quite a lot for transportation. It felt a bit misleading.
Stayed 1 night in Oct 2025

8/10 Good

Sabrina

Liked: Cleanliness
Arrived late and staff seemed tired and unhappy, checked me in and not a hello, how are you?? Nothing…..same in the morning, no fildance as to where breakfast was and no staff to be found anywhere Room was great! Hot water, clean and very comfortable
View from the room was nice for a hotel in the city
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Oct 2025

6/10 Okay

Jose A

Liked: Cleanliness, staff & service
Good parking, good breakfast but very bad coffee
Stayed 1 night in Oct 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast, good price, and close to the airport .
Stayed 1 night in Oct 2025

10/10 Excellent

André

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A solid choice

All round great hotel as a very reasonable price. Though it doesn't have the same charm as a local hotel, I would stay again because it's clean and well-run.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. Checking in and out was very easy and the consierge spoke excellent English.
Stayed 1 night in Sep 2025

10/10 Excellent

Karri

Liked: Cleanliness, staff & service, property conditions & facilities
I Thank you for the transportation to and from the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Traveled with partner
Clean room and friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to shopping and restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option close to the Airport. Shuttle service begins at 6:00 AM every 1 hour
Stayed 1 night in Aug 2025

10/10 Excellent

Ganesh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Ganesh

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Location was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and very organized! In Spanish we say the three B’s Bueno, Bonito y Barato!
Stayed 1 night in Aug 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful
Stayed 1 night in Aug 2025

10/10 Excellent

Mario, San Jose

Liked: Amenities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Muhammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Lady

Stayed 1 night in Aug 2025

8/10 Good

Andrew

Business traveler
Liked: Staff & service, property conditions & facilities
Overall it's good value for the money. The hotel claims to be four star but that's ridiculous. It's more two or three star. The rooms are fine but very basic. The full breakfast is outstanding.
Stayed 3 nights in Aug 2025

4/10 Poor

Christi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

There are better options

We emailed asking for an airport pickup. Admittedly, when I didn’t hear back I should have called but I didn’t. I called on arrival in San Jose. The lady who answered the phone checked the email and said she saw my email request but it was too late so we would need to pay $25 for a shuttle. A taxi was $20. The lady was unapologetic and quite rude she was at the front desk when we arrived. There was a man there as well and he was much nicer. The room was dirty, with a lot of hair and other stuff under the beds. The beds were not completely. It is far from the airport. I would not recommend staying here. There are better options closer to the airport. Marriott should be ashamed to have their name on this property. One positive thing was the lady at the front desk at checkout- she was very kind and helpful.
Stayed 1 night in Aug 2025

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