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Wyndham San Jose Herradura Hotel & Convention Center

4.0 out of 5.0

Recent guest reviews

Alfonso was our driver/guide and he was amazing. The pool bar was never open. Staff was friendly and very helpful.

Lovely hotel, with great service and staff. Reception is wonderful with helpful bellmen and front desk.

The hotel is very nice and comfortable. 4 pools, 5 jacuzzis, 3 restaurants and a spa. The staff was lovely and accommodating.

Great staff. Average food. Poor rooms, very very olds. NEED URGENT RENOVATION

Close to airport, friendly staff, Japanese restaurant was good. Clean but very run down, mold in bathroom, cracked tiles, rusty mirrors etc, one pool closed for construction, others needed repair. Ok for a night but not what you'd expect for a mid-range hotel.

Fairly clean, friendly staff, comfortable beds, close to airport.

Where to start.... The sensors for the entry doors weren’t working, so people had trouble getting in and out. They “upgraded” us to a suite. The elevator was out of order, pool was drained, and the entire hallway ceiling leading to the room was covered in what looked to be black mold. Inside the room, there was mold on the ceiling and the tub had a lot of chips on the surface. We promptly booked a room at a nearby hotel (I highly recommend the Country Inn and Suites just down the road). We are now trying to get a refund from Wyndham, but even if we don’t, moving to a different hotel for the night was worth it.

There were ants everywhere in our room and bed, all of the jacuzzis were drained out, one of the pools were drained, and the service was so slow.

For the price it is ok. Front desk was not very friendly. Shower is poor. Barely trickles out. and not very warm. Clean and comfortable other than the shower.

A dated hotel in disrepair. The japanese restaurant HORRIBLE! Ate at Hard Rock cafe for dinner, gross! Poor location, charged for shuttle to airport. Will not stay at Wyndom properties ever again. Misrepresentation overall. I should be refunded for all.

Breakfast for 27 usd??? It is way too much. The hotel is quite outdated. Good for 1 night stay but not very suitable for longer stay

This hotel clearly has nicer sections/buildings that have been renovated and then some that are not as updated. I stayed in Building 1 on the first floor. My room was clean. I thought the drinks and dinner at the hotel bar were good and reasonable. $27 is a bit much for a breakfast buffet comparatively. The staff was accomodating and the pools were nice. The shuttle to the airport was convenient. Twist my arm I guess the room was a little musty at first but not after the AC was turned on. I would definitely stay here before I'd pay double to stay at the Holiday Inn Express.

Hotel is nice and clean. Nothing fancy. Staff was ok. Not very friendly but fine. We would stay here again. Comfy beds. Clean.

Didn’t like: very expensive breakfast buffet. Other than that fantastic

The property is beautiful, with great restaurants, casino and very close to the mall and airport. The shutteal service was excellent . Everything was great except for the bed and one of the ladies on front desk, she was so rude to everyone. Don't forget to have dinner at Hard Rock Coffe , delicious food. :)

Very nice staff. Beautiful grounds. I would definitely recommend.

Old property and areas, maybe some changes could be necesaries to update the facilities

Older hotel, definitely needs repair and updating. Room was clean. Bell desk staff helpful and friendly. Front desk staff, especially Pricilla, not very welcoming or friendly.

Autopista General Canas Ciudad Cariari Heredia

Hotel highlights

  • Close to Plaza Real Cariari
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Plaza Real Cariari is within a mile (2 km) of Wyndham San Jose Herradura Hotel & Convention Center, and other popular sites like Ultrapark Free Zone & Business Center are within a couple of miles (3 km). This 229-room, 4-star hotel has 3 outdoor pools along with a full-service spa and a casino. It's connected to the convention center in central Ciudad Cariari and also close to Global Park Free Zone and Business Park and Metro Free Zone & Business Park.


Dining

Relish the Latin American cuisine at Tropicala, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

A 32-inch plasma TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include a minibar, a coffee maker, and free newspapers.


Property features

Wyndham San Jose Herradura Hotel & Convention Center features a full-service spa, 3 outdoor pools, and a casino. There's free parking, as well as a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a children's pool, a fitness center, and 5 spa tubs.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 2 Queen Beds, Tower

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed, Tower

King 1 | Sleeps 3

Guest reviews for Wyndham San Jose Herradura Hotel & Convention Center

Everyone (47) Couples (49) Business (17) Family (43) Other (21) Friends (14)
3
Everyone

Alfonso was our driver/guide and he was amazing. The pool bar was never open. Staff was friendly and very helpful.

By on Jul 5, 2019

Review comment responded on Jul 9, 2019

Dear, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future. Regards,

4
Everyone

By on May 27, 2019

Review comment responded on May 28, 2019

Dear, Thank you very much for your rate about your recent stay at Wyndham Herradura in San José. We hope that in your next visit to the area you will stay with us again. Regards,

5
Everyone

Lovely hotel, with great service and staff. Reception is wonderful with helpful bellmen and front desk.

By on May 17, 2019

Review comment responded on May 22, 2019

Dear, I would like to thank you for your recent visit to our Hotel. It was truly a pleasure to serve you. I hope that the accommodations and service were to your liking, as complete satisfaction is our goal. We would love to have the pleasure of seeing you as a regular guest. Best regards,

5
Family with small children

The hotel is very nice and comfortable. 4 pools, 5 jacuzzis, 3 restaurants and a spa. The staff was lovely and accommodating.

By on May 2, 2019

Review comment responded on May 2, 2019

Dear, Thank you for taking the time to write about your experience at the hotel. We are glad to know that your perception of our staff, services and facilities have been positive. We look forward you visit us again, the next time you travel to Costa Rica. Best regards,

3
Business Business Travelers

Great staff. Average food. Poor rooms, very very olds. NEED URGENT RENOVATION

By , from Montréal on Apr 27, 2019

Review comment responded on Apr 29, 2019

Dear, First of all, I would like to thank you for sending us your feedback. I have checked every issue out with the managers and we have made decisions in order to avoid those inconvenients in the future. We hope to see you again in a near future. Best wishes,

2
Families

Close to airport, friendly staff, Japanese restaurant was good. Clean but very run down, mold in bathroom, cracked tiles, rusty mirrors etc, one pool closed for construction, others needed repair. Ok for a night but not what you'd expect for a mid-range hotel.

By on Apr 22, 2019

Review comment responded on Apr 26, 2019

Dear, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future. regards,

3
Families

Fairly clean, friendly staff, comfortable beds, close to airport.

By on Apr 17, 2019

Review comment responded on Apr 17, 2019

Dear, We are very happy to know that our warm and natural environment made your visit even more enjoyable, without neglecting our usual friendly staff. We hope that in your next visit to the area you will stay with us again. Regards,

1
Everyone

Where to start.... The sensors for the entry doors weren’t working, so people had trouble getting in and out. They “upgraded” us to a suite. The elevator was out of order, pool was drained, and the entire hallway ceiling leading to the room was covered in what looked to be black mold. Inside the room, there was mold on the ceiling and the tub had a lot of chips on the surface. We promptly booked a room at a nearby hotel (I highly recommend the Country Inn and Suites just down the road). We are now trying to get a refund from Wyndham, but even if we don’t, moving to a different hotel for the night was worth it.

By , from Florida on Apr 16, 2019

Review comment responded on May 1, 2019

Dear Jackie, It is with true regret to learn of the details which occurred during your recent visit to our hotel. We are extremely sorry for any inconveniences that you experienced during your stay as this is certainly not our standard. We hope you will afford us another chance to accommodate you in the future so that we may provide you with a more enjoyable experience. Warmest regards,

1
Partner Couples

There were ants everywhere in our room and bed, all of the jacuzzis were drained out, one of the pools were drained, and the service was so slow.

By on Apr 1, 2019

Review comment responded on Apr 30, 2019

Dear Ashley, I would like to take this opportunity to apologize for your unpleasant experience as a guest. I appreciate the time that you took to bring this matter to our attention. Your feedback is valuable Best regards,

3
Family with small children

For the price it is ok. Front desk was not very friendly. Shower is poor. Barely trickles out. and not very warm. Clean and comfortable other than the shower.

By on Mar 7, 2019

Review comment responded on Mar 19, 2019

Dear, Thanks for choosing us; our commitment is to make your stay memorable. We appreciate your feedback. Best regards,

Wyndham San Jose Herradura Hotel & Convention Center

Autopista General Canas, Ciudad Cariari, Heredia 71880 1000
url importing https://www.orbitz.com/San-Jose-Hotels-Wyndham-San-Jose-Herradura-Hotel-&-Convention-Center.h1377921-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.