Best Western Plus Executive Suites3.0 out of 5.0
Recent guest reviews
We stayed in a first floor suite. It has a bedroom, bathroom, living room and a kitchenette with a small fridge and a coffeemaker. There is a small fitness center with a treadmill, bicycle and some weight machines. The complimentary breakfast is great with hot eggs, sausage, coffee, juice, yogurt, fresh fruit, etc.
Great hotel and value! The hotel was clean, staff were professional, friendly, and very quick to get check in and out. They also were very helpful in suggestion things to do in the area - of which we were not knowledgeable about. Even printed out a google map with directions for us. I would recommend this hotel to anyone who is looking for a great, budget friendly, safe place to stay.
This was a nice hotel. We didn't have any problems with loud noise even though we were near a busy street. They served a good breakfast with eggs, waffles, more than your average free breakfast. Friendly staff and a clean room. Very satisfied.
We checked in late (around 10:30 pm). Staff was very helpful. I had a Best Western gift card and it was not going through. The next morning, I found out that he gave the card to the next staff on shift and she was able to put it through (as promised).
Large, clean room; Good breakfast; Friendly service; Convenient location; Comfortable beds; Furniture and decors in the room appear old; Even though not as new and neat as some of the other BWs I have stayed; this BW is a good value choice for family travel in the expensive S.F. areas.
the location has two busy streets. The staff are really good here though. They really go out of their way to make sure you are comfortable. There's not really much you can do about the noise. maybe ask for ear plugs?
Excellent customer service and stay. We stayed for three nights and our room was very clean, spacious, comfortable, and quiet. It is about 20 minutes south from the airport and a 40-50 minute drive north to San Francisco. Liliana was very helpful and friendly checking us in so late at 12:30 am. The next morning we went for the breakfast and yes the area is tiny but my goodness, they served such nice options and offer trays to take back to your room if seating is unavailable. Along with the usual stuff you see for breakfasts, they serve hot omelettes, potatoes with veggies and sausage, bacon along with delicious croissants and you can make your own waffles. Everyone is so friendly and hard workers. Carlos was excellent whenever we needed something and he even helped us out with express checkout since we were leaving super early at 4 am. They even gave us grab and go bags of snacks since we would not get to have breakfast on checkout day. There is a cute street with fun restaurants and I think a bar on Broadway street, which is about five minutes from the hotel so even though it looks like not much is around the actual hotel area, if you explore a little, Redwood has a nice little historical area nearby.
After I check-in, I'm shocked to see couple wet towels in the bathroom and a wet tissue in the sink. I called the front desk to report the problem and soon they cleaned the towels and room. I'm not sure how management expects customers to pay high amount for dirty rooms and poor customer service. Additionally I stayed in the first floor and heard loud foot steps from the second floor.
On a recent road trip across California with family stayed for 2 nights. Reached late night but could easily find parking, check in was quick , the family room was quite ok though did feel a bit cramped for 4 people . Location on El Camino Real was good with gas station, supermarket, fast food restaurant in the vicinity. All locations in Redwood City, Menlo park, Palo Alto nearby. Found the breakfast place pretty cramped but that too is manageable if you carry it back to your room. For the price paid was quite satisfactory.
Stayed here many times over the past few years. It was usually ok. This time is was not. Got to our room and immediately found the sink not draining. The maid should have found this IF they cleaned. They placed us in another room. The carpets were terrible. The bathroom door had to have a notch cut out of it so it would pass by the toilet to close. The toilet took forever to refill for another flush. Sorry to say we will be looking for anther place to stay in Redwood City.
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 158 reviews