While visiting this marriot I decided to visit the bar and the bartender started making really racist remarks and ruined my visit at the bar so I left really wish the bartender would watch the things they say
Upon checkin we were checked into a room & hauled pur things up to go in but our key cards would not work. Housekeeping could not speak english to help us. Went back down to the front desk, was told they would call for help to get us into our room. Met there by gentleman who helped us only to find out our room was already occupied! Was told all we could do was haul all our things back down to the front desk again, then afyer another 15min wait, we finally got a new room and we were told they would not charge us the $15 parking fee for the inconvenience. Got up to our room. Used the pool only to find they had no towels available for guests & the pool smelt like a fosh market. After air drying we went back to our room for the night. In the morning of checkout received my invoice & I was charged for parking even though we were promised we would not be. Very disappointing as we had a good experience here previously. I do believe the front desk clerk wrote the wrong room number initially since our room numbers has repeating numbers both times & instead of admitting her mistake she just said she got us another room.
Easy check-in very clean and comfortable stay will definitely come back !
Friendly and very welcoming
I was very disappointed with my stay here. The bathroom was very run down. Caulking around the whole shower was peeling and moldy. Also, I was made aware that there is no security on site. The room next to us was throwing a party until 5am! I called the front desks multiple times as it sounded like there was a fight happening in the room and I was told that they do not have any security. That’s frightening to think about, thank goodness nothing serious happened! The walls are paper thin and we could hear the next rooms conversations the whole evening into the morning. Needless to say we got little sleep and we weren’t offered anything for the inconvenience. I asked only to be moved but I was told they were booked. Very disappointed in our stay and I will not be staying at this location in the future.
I had a suite it was suppose to sleep 4 adults. It had a small 2 person couch that folded out into a single bed. The room had a King so I guess 3 adults could sleep in the king. Also 1 chair, there was no where to sit except on beds. Also do not think they should charge to park or just add in the price.
Understaffed, poor enforcement of local safety laws.
The room was very clean. The bathroom was beautiful. The fridge was really mini and there was no coffee maker due to Covid which was a real bummer!
The pool reservation should be more convenient for others.
Modern, clean and well situated. Covered parking and entranceway is a bonus if the weather is a little extreme. Well appointed rooms and really nice enclosed pool area with an open roof.
Location. No food place around. And no room service
Did not like the breakfast. Also, thought it was included in initial price but was informed that it was not.
The quietest place I’ve been lately. Very relaxing, and out of the way place.
VERY CLEAN WE LOVED IT AND WE WILL BE STAYING ANYTIME WE ARE IN THE AREA. THANK YOU
Fox Theatre is within 2 miles (3 km) of Courtyard by Marriott Redwood City while other popular attractions such as The Foundry are within 3 miles (5 km). This 168-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a gym.
Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a continental breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
32-inch Smart TVs come with Netflix, and guests can stay connected with free WiFi and wired Internet. Sitting areas, refrigerators, and microwaves are also available.
Guests staying at Courtyard by Marriott Redwood City enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 18 per day. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include conference space, a terrace, and laundry facilities.
While visiting this marriot I decided to visit the bar and the bartender started making really racist remarks and ruined my visit at the bar so I left really wish the bartender would watch the things they say
Upon checkin we were checked into a room & hauled pur things up to go in but our key cards would not work. Housekeeping could not speak english to help us. Went back down to the front desk, was told they would call for help to get us into our room. Met there by gentleman who helped us only to find out our room was already occupied! Was told all we could do was haul all our things back down to the front desk again, then afyer another 15min wait, we finally got a new room and we were told they would not charge us the $15 parking fee for the inconvenience. Got up to our room. Used the pool only to find they had no towels available for guests & the pool smelt like a fosh market. After air drying we went back to our room for the night. In the morning of checkout received my invoice & I was charged for parking even though we were promised we would not be. Very disappointing as we had a good experience here previously. I do believe the front desk clerk wrote the wrong room number initially since our room numbers has repeating numbers both times & instead of admitting her mistake she just said she got us another room.
Hello, We do apologize for the inconvenience. Please reach out to the hotel. I am willing to credit back the parking and listen to any other concerns.
Easy check-in very clean and comfortable stay will definitely come back !
Awesome review, we welcome you back soon. Thank you for staying with us!
Friendly and very welcoming
Awesome, thank you for staying with us
I was very disappointed with my stay here. The bathroom was very run down. Caulking around the whole shower was peeling and moldy. Also, I was made aware that there is no security on site. The room next to us was throwing a party until 5am! I called the front desks multiple times as it sounded like there was a fight happening in the room and I was told that they do not have any security. That’s frightening to think about, thank goodness nothing serious happened! The walls are paper thin and we could hear the next rooms conversations the whole evening into the morning. Needless to say we got little sleep and we weren’t offered anything for the inconvenience. I asked only to be moved but I was told they were booked. Very disappointed in our stay and I will not be staying at this location in the future.
I had a suite it was suppose to sleep 4 adults. It had a small 2 person couch that folded out into a single bed. The room had a King so I guess 3 adults could sleep in the king. Also 1 chair, there was no where to sit except on beds. Also do not think they should charge to park or just add in the price.
Understaffed, poor enforcement of local safety laws.
The room was very clean. The bathroom was beautiful. The fridge was really mini and there was no coffee maker due to Covid which was a real bummer!
Thank you so much Vanessa for sharing your thoughts regarding your experience with us. We would like to extend our sincerest apologies for the not so good experience that you mentioned during your visit in our bar. Please know that this is NOT how we would like our valued guests like you to experience and remember us. We take all feedback seriously and please know that we will take this as our learning opportunity to retrain and coach the team member so we can prevent the same situation to happen again in the the future. We also sent you an email and we are looking forward to your response. Thank you once again. Sincerely, Mary DomingoGeneral Manager