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New Castle Motor Lodge

3.0 star property
Motel in Rotorua, near Polynesian Spa

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Photo gallery for New Castle Motor Lodge

Property amenity
Studio | Desk, blackout drapes, iron/ironing board, free WiFi
Studio, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Standard Apartment, 1 Bedroom | Terrace/patio
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

View in a map
18 Ward Avenue, Rotorua, 03201
  • Place, Whakarewarewa: The Living Maori Village
    ‪10 min walk‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪13 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Studio

View from room

Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed

View all photos for Studio, Jetted Tub

Studio, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

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About the neighborhood

Rotorua

Located in Fenton Park, New Castle Motor Lodge is a leisurely stroll from sights such as Whakarewarewa: The Living Maori Village and Rotorua Golf Club. This 16-room, 3-star motel has in-room conveniences like kitchenettes, private yards, and refrigerators.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Whakarewarewa: The Living Maori Village - 10 min walk - 0.6 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute - 13 min walk - 0.7 miles
  • Whakarewarewa Thermal Reserve - 13 min walk - 0.7 miles
  • Redwoods Whakarewarewa Forest - 16 min walk - 0.9 miles
  • Rotorua Central Mall - 3 min drive - 1.2 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬13 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Pantry D'or - ‬12 min walk
  • ‪Rotorua Club Inc - ‬13 min walk
  • ‪Pataka Kai - ‬15 min walk

About this property

New Castle Motor Lodge

Motel in Rotorua, near Polynesian Spa
Guests of New Castle Motor Lodge enjoy free WiFi in public areas, express check-in, and express check-out. Front-desk staff can assist with tours/tickets and luggage storage. Other amenities at this hot springs motel include laundry facilities, a garden, and a picnic area.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchenettes, private yards, and refrigerators.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Bowling alley

Family friendly

  • Bowling alley
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 2 buildings
  • 2 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for NZD 20.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per stay
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10 AM
The front desk is available during limited hours, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Castle Motor Lodge
New Castle Lodge
New Castle Motor Lodge
New Castle Motor Lodge Rotorua
New Castle Motor Rotorua
New Castle Motor
New Castle Motor Hotel Rotorua
New Castle Motor Lodge Motel
New Castle Motor Lodge Rotorua
New Castle Motor Lodge Motel Rotorua

Frequently asked questions

Is free cancellation available at New Castle Motor Lodge?

New Castle Motor Lodge provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do within easy reach of New Castle Motor Lodge?

This motel is situated in Fenton Park within a short 11-minute walk of Whakarewarewa: The Living Maori Village and also 19 minutes on foot from Redwoods Whakarewarewa Forest. You'll also find Polynesian Spa and Skyline Rotorua within a short drive.

Is parking available on site at New Castle Motor Lodge?

No, this motel doesn't offer parking.

Does New Castle Motor Lodge have a casino on the premises?

No, New Castle Motor Lodge doesn't have a casino.

Is there an indoor pool at New Castle Motor Lodge?

No, there is no indoor pool at this motel.

What do couples enjoy most about New Castle Motor Lodge?

Couples staying at this motel will value amenities like a kitchenette, jetted bathtubs in some guestrooms, as well as a garden.

Does New Castle Motor Lodge have a hot tub?

Yes, this motel offers private spa tubs in some guestrooms.

Does New Castle Motor Lodge have a restaurant with a breakfast menu?

No, New Castle Motor Lodge doesn't have a restaurant that serves breakfast.

Does New Castle Motor Lodge allow pets to stay free of charge?

No, pets aren't allowed at New Castle Motor Lodge though service animals are welcome.

Are there connecting rooms at New Castle Motor Lodge?

Yes, this motel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from New Castle Motor Lodge?

The closest major airport to New Castle Motor Lodge is Rotorua (ROT-Rotorua Regional), which is 5.6 mi away (13 minutes by car).

Are there rooms with balconies at New Castle Motor Lodge?

Yes, some guestrooms at this motel offer either a balcony or a patio where guests can enjoy garden or courtyard views.

Reviews

New Castle Motor Lodge Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 233 out of 498 reviews
Rating 8 - Good. 207 out of 498 reviews
Rating 6 - Okay. 41 out of 498 reviews
Rating 4 - Poor. 11 out of 498 reviews
Rating 2 - Terrible. 6 out of 498 reviews

Reviews

10/10 Excellent

Luisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation. Very clean, quiet and loads of space.
Stayed 1 night in Sep 2025

8/10 Good

Dylan

Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room layout. Having a seperate bedroom would be great for families - for us it was our walkin wardrobe😋 the main room with kitchenette was spacious and the cherry on the top was the yummy large spa bath.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

santana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have arrived at our destination after leaving and i a missing money and a Authentic Gucci bag worth $4000 and cash that isnt in my belongs anymore.
Stayed 1 night in May 2025

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kerry

Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Very tidy
Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Stayed 2 nights in Mar 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

They must’ve upgraded our room because it was huge. It’s very nice facility. Highly recommend it.
Stayed 1 night in Mar 2025

6/10 Okay

Pauline

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

3 night stay

Well situated good parking easy to find needs a bit of refreshing quite basic plenty of drinking sachets. Good bedding and nice towels.
Stayed 3 nights in Mar 2025

8/10 Good

Vishwant

Liked: Cleanliness, staff & service
Served my purpose perfectly. Reasonably priced.
Stayed 1 night in Mar 2025

6/10 Okay

Christine

Traveled with group
Liked: Cleanliness, staff & service
A good place for a basic overnight stay. Very hot with no air con just individual fans. A mirror outside of the bathroom would be useful.
Stayed 1 night in Feb 2025

8/10 Good

jan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Easy to locate central position
Stayed 1 night in Feb 2025

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jo

Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Amenities
Very clean, interior and furnishings looked all recently updated.
Stayed 1 night in Jan 2025

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this property was good. Its definitely far-ish out of the middle of the city so you'll want to have options for driving. It was clean and staff was polite.
Stayed 3 nights in Dec 2024

8/10 Good

Nicholas

Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immense gratitude to the staff / owners of this lovely motor lodge. Their kindness and compassion at an extremely stressful and heartbreaking time whilst having to visit my father in the hospital was very much appreciated. The room / facilities fulfilled all my needs and expectations. There is also a beautiful rose garden directly over the road from them, with seats to relax on and lawns to stretch out on whilst enjoying the fresh air in peaceful surroundings [despite not being far from the main road] I would not hesitate to stay there again, or recommend this to anyone needing to visit family / friends in the hospital. Thank you to all who made my stay so much easier, keep up the good work as I do appreciate how hard times are now for you all.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property in good condition
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Very kind and thoughtful owners. Highly recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Tracey

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Mere

Stayed 2 nights in Apr 2024