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The Enchanted Suites & Residence

2.0 star property
VIP Access

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Photo gallery for The Enchanted Suites & Residence

Reception
Desk, laptop workspace, iron/ironing board, bed sheets
Desk, laptop workspace, iron/ironing board, bed sheets
Reception
Standard Double Room, Garden View | Private kitchen | Full-size fridge, microwave, griddle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
2725 N Pennsylvania Ave, Roswell, NM, 88201
  • Place, Eastern New Mexico Medical Center
    ‪8 min walk‬
  • Place, Lovelace Regional Hospital
    ‪17 min walk‬
  • Place, New Mexico Military Institute
    ‪18 min walk‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪18 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 367 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 920 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Studio Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Roswell

The Enchanted Suites & Residence places you within a short walk of Eastern New Mexico Medical Center and within a mile (2 km) of New Mexico Military Institute. This 70-room hotel has conveniences like free breakfast, a 24-hour gym, and free self parking.

What's nearby

  • Eastern New Mexico Medical Center - 8 min walk - 0.5 miles
  • Lovelace Regional Hospital - 17 min walk - 0.9 miles
  • New Mexico Military Institute - 18 min walk - 1.0 mile
  • Anderson Museum of Contemporary Art - 4 min drive - 2.2 miles
  • Woof Bowl Dog Park - 4 min drive - 2.2 miles

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 21 min drive

Restaurants

  • ‪Whataburger - ‬15 min walk
  • ‪Subway - ‬8 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Golden Corral - ‬3 min walk
  • ‪Starbucks - ‬3 min drive

About this property

The Enchanted Suites & Residence

At The Enchanted Suites & Residence , guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Guests can expect to find 40-inch TVs with cable channels. Kitchenettes, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet (varies based on length of stay)
  • Dogs and cats only
  • An off-leash area is available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Enchanted Suites & Roswell

Frequently asked questions

What can I see within easy reach of The Enchanted Suites & Residence ?

This hotel is located in Roswell within a short 20-minute walk of New Mexico Military Institute. You'll also find Roswell Museum and Alien Zone within a short drive.

Will I be able to park at The Enchanted Suites & Residence ?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Enchanted Suites & Residence feature a casino on the premises?

No, The Enchanted Suites & Residence doesn't have a casino.

Will I find an indoor pool at The Enchanted Suites & Residence ?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Enchanted Suites & Residence ?

There are plenty of amenities for couples at this hotel, including a restaurant, private dining, and proposal/romance packages.

Are there hot tubs at The Enchanted Suites & Residence ?

No, this hotel doesn't have a spa tub.

Does The Enchanted Suites & Residence feature a restaurant that includes a breakfast menu?

Yes, The Enchanted Suites & Residence serves free continental breakfast each morning from its restaurant.

Will The Enchanted Suites & Residence allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Enchanted Suites & Residence for a fee of USD 75.00 per pet, per night. The property also provides an off-leash area.

Does The Enchanted Suites & Residence have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Enchanted Suites & Residence ?

The closest major airport to The Enchanted Suites & Residence is Roswell, NM (ROW-Industrial Air Center), which is 10.5 mi away (21 minutes by car).

Are there rooms with balconies that I can book at The Enchanted Suites & Residence ?

No, there aren't any guestrooms with balconies at The Enchanted Suites & Residence .

The Enchanted Suites & Residence Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 165 out of 266 reviews
Rating 8 - Good. 56 out of 266 reviews
Rating 6 - Okay. 18 out of 266 reviews
Rating 4 - Poor. 11 out of 266 reviews
Rating 2 - Terrible. 16 out of 266 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Cory

Stayed 1 night in Dec 2025

10/10 Excellent

B. Diane, Albuquerque

Courteous staff, large rooms with fridge and
Stayed 1 night in Dec 2025

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the first and only place I have stayed in when visiting Roswell and it’s officially my to go spot if I come back. The place isn’t a super luxurious place but the service, amenities, feel of the place makes it feel luxurious. Staff were really kind and gave us info about the area. There is a library in there which kind of caught me off guard. A game room with a pool table was amazing. Lobby looked amazing and the breakfast was fresh. A few places could use some TLC but for the price I paid I think I got every cent worth and more. 5/5 would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome! Huge room three beds! The main bed is great if you have tiny little humans that love sleeping beside you and you not feeling like your falling off the bed. Absolutely the most pleasant experience I’ve had at a hotel! It is so relaxing and peaceful!
Stayed 1 night in Nov 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
The staff was very helpful' The first room he gave us , the floor had not been vacuumed well and he immediately apologized and gave us another room that he personally inspected 1rst! It was well cleaned and comfortable. The staff went above and beyond compared to other places we stayed at.
Stayed 1 night in Nov 2025

10/10 Excellent

Melody

Stayed 1 night in Nov 2025

8/10 Good

MILES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. The breakfast was cooked to order, not a buffet, so minimal waste, which is very smart. Limited options on other breakfast items though. They do not recycle yet, but it might be coming soon. The previous guest in my room stole the microwave, 2 pictures/paintings, 8 hangers and the sink strainer. Microwave was replaced from another room. Wonderful stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hiajayra

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Sofia

Stayed 1 night in Nov 2025

8/10 Good

Sierra

Stayed 1 night in Nov 2025

10/10 Excellent

Darriana

Stayed 7 nights in Nov 2025

2/10 Terrible

Ricardo

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
What do you get when you book here?! You get not one but TWO complementary meth pipes! Did I mention the free meth as well? Well the room (217) my family and I checked in had all of these at additional cost. I’m almost convinced these 5 * ratings have to be paid actors.
Stayed 1 night in Nov 2025

2/10 Terrible

Paulina

Stayed 1 night in Nov 2025

8/10 Good

Kirk

Stayed 1 night in Oct 2025

10/10 Excellent

Javier

Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 👌
Stayed 1 night in Nov 2025

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff and good breakfast
Stayed 3 nights in Nov 2025

6/10 Okay

Lauryn

Stayed 7 nights in Nov 2025

2/10 Terrible

Timothy

Liked: Staff & service
Disliked: Amenities
Room was old and needed repairs. Very loud and could hear people from other rooms.
Stayed 1 night in Nov 2025

4/10 Poor

Rocio

Traveled with family
Liked: Staff & service, property conditions & facilities
The bathroom floor was sticky. It had an odd smell in the room. The breakfast was awful. But I can say the front desk personnel was amazing! I forgot some items in the room after checking out and they called me five minutes after to let me know I left items behind. Custom service was great!
Stayed 1 night in Oct 2025

8/10 Good

Clemente

Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service great hotel. I will definitely come back
Stayed 2 nights in Nov 2025

10/10 Excellent

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful,
Stayed 1 night in Nov 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
xgn
Stayed 3 nights in Nov 2025