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The Enchanted Suites & Residence

2.0 star property
Hotel in Roswell with free breakfast and a 24-hour fitness center
VIP Access

Choose dates to view prices

Photo gallery for The Enchanted Suites & Residence

Reception
Standard Double Room, Garden View | Private kitchen | Full-size fridge, microwave, griddle
Full-size fridge, microwave, griddle
Restaurant
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

View in a map
2725 N Pennsylvania Ave, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪2 min drive‬
  • Place, Roswell Museum
    ‪4 min drive‬
  • Place, Alien Zone
    ‪5 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Studio Suite

Hair dryer, towels, soap, toilet paper

Standard Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 367 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 920 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Double Room

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Studio Suite

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, iron/ironing board, bed sheets

Family Double Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Desk, laptop workspace, iron/ironing board, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Roswell

The Enchanted Suites & Residence places you within a short walk of Eastern New Mexico Medical Center and within a mile (2 km) of New Mexico Military Institute. This 70-room hotel has conveniences like free breakfast, a 24-hour gym, and free self parking.

What's nearby

  • New Mexico Military Institute - 2 min drive - 1.2 miles
  • Roswell Museum - 4 min drive - 1.9 miles
  • Roswell Convention & Visitors Bureau - 4 min drive - 1.9 miles
  • Alien Zone - 5 min drive - 2.6 miles
  • International UFO Museum - 5 min drive - 2.6 miles

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 21 min drive

Restaurants

  • ‪Burger King - ‬2 min drive
  • ‪Whataburger - ‬15 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Subway - ‬8 min walk
  • ‪Blake's Lotaburger - ‬11 min walk

About this property

The Enchanted Suites & Residence

Hotel in Roswell with free breakfast and a 24-hour fitness center
At The Enchanted Suites & Residence , guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Guests can expect to find 40-inch TVs with cable channels. Kitchenettes, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Parking included
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchenette
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet (varies based on length of stay)
  • Dogs and cats only
  • An off-leash area is available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 249 per accommodation, per day
  • Breakage deposit: USD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Enchanted Suites & Roswell

Frequently asked questions

What can I see within easy reach of The Enchanted Suites & Residence ?

This hotel is located in Roswell within a short 20-minute walk of New Mexico Military Institute. You'll also find Roswell Museum and Alien Zone within a short drive.

How much does it cost to stay at The Enchanted Suites & Residence ?

As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at The Enchanted Suites & Residence on Oct 13, 2025 start from $81.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Enchanted Suites & Residence ?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Enchanted Suites & Residence feature a casino on the premises?

No, The Enchanted Suites & Residence doesn't have a casino.

Will I find an indoor pool at The Enchanted Suites & Residence ?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Enchanted Suites & Residence ?

There are plenty of amenities for couples at this hotel, including a restaurant, private dining, and proposal/romance packages.

Does The Enchanted Suites & Residence have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Enchanted Suites & Residence feature a restaurant that includes a breakfast menu?

Yes, The Enchanted Suites & Residence serves free continental breakfast each morning from its restaurant.

Will The Enchanted Suites & Residence allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Enchanted Suites & Residence for a fee of USD 75.00 per pet, per night. The property also provides an off-leash area.

Are there connecting rooms at The Enchanted Suites & Residence ?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Enchanted Suites & Residence ?

The closest major airport to The Enchanted Suites & Residence is Roswell, NM (ROW-Industrial Air Center), which is 10.5 mi away (21 minutes by car).

Are there rooms with balconies that I can book at The Enchanted Suites & Residence ?

No, you won't find guestrooms with balconies at The Enchanted Suites & Residence .

Reviews

The Enchanted Suites & Residence Reviews

8.6

Excellent

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 75 out of 131 reviews
Rating 8 - Good. 31 out of 131 reviews
Rating 6 - Okay. 12 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 8 out of 131 reviews

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Trees on the side parking lot need to be trimed up and they need more lighting there.
Stayed 2 nights in Sep 2025

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
We came for the Roswell tourist activities and locations. This hotel was a short drive to alien themed locations. For various reasons, the room was dirty. The flooring near the sink and fridge was sticky and looked dirty. The black couch had white stains on it. The shower head was discolored (pink mildew). We were put in a room with a broken toilet that seemed like it was clogged but just didn't flush. It took staff 1.5 hours to leave a plunger outside the door. After that didn't work, we were moved to another room.
Stayed 2 nights in Aug 2025

4/10 Poor

Masataka

Disliked: Cleanliness, amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Kyrsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Quiet and tucked into a neighborhood. Big rooms. Excellent amenities all included. Loved the game room and theater. Breakfast was excellent with great variety (not just pastries!), well stocked and a lovely dining room. All employees were friendly and attentive.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniela

Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great converted hotel!

The hotel was clean, the staff was friendly and helpful. Our kids wanted to stay longer! We enjoyed our time in Roswell.
Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Dora

Stayed 1 night in Jun 2025

10/10 Excellent

Robert, Maricopa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Gross!

Check in was weird. The front desk agent walked away for like 5 minutes to do... something? He walked us to our room, which was nice. The place was crawling with cockroaches...there were 4 in our room overnight. Outside, when we left, there were easily hundreds dying or dead outside. Also, in the lobby women's bathroom, there were boogers wiped all along the bathroom wall and the sink was incredibly dirty (caked on soap/dirt for one). The cook for the restaurant spent the whole time talking with the front desk agent and then gave us a printed menu that was charging $80 for a steak (?!).
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Stayed 1 night in Jun 2025

10/10 Excellent

Dakota

Stayed 1 night in Apr 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty new hotel but they working on it !
Stayed 1 night in Jun 2025

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was unique.
Stayed 1 night in Jun 2025

8/10 Good

Juana María

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Lindsay

Disliked: Cleanliness
Wish the locks to the room were better. Definitely doesn’t feel very secure. Our room we had an actual key with just one little lock. When we walked into the room there looked to be a cockroach or something similar next to the first bed and kitchen area. We were able to kill it and then there was a huge glob of hair next to the cockroach. They had no trash cans. We checked in very late after a very long drive so we didn’t say anything in the moment since the kids just needed to get some sleep. When we checked out there was no one at the front desk. When I rang the doorbell someone from the kitchen came and got the key from me so I wasn’t able to talk to anyone about the conditions.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Book with Caution

This is a newer facility and still up and coming and still being set up. Food situation is pretty grim at this time: even though there is complimentary breakfast included, it is not readily laid out for the guest. You have to ask the kitchen associate for everything. The kitchen associate was rough and temperamental and not welcoming. So, you don't feel like asking here again and again or with the worry that someone might mess your food behind the scenes. Basics were missing like accompaniments: butter pouches, creamcheese or jam to apply on the toast. No toaster. Breakfast was repetitvely the same-bacon, egg, sausage, egg and toast; no fruit, yogurt, milk, ketchup or or plain creamer available. Only sweetened creamer was there. The coffee cardboard glasses finished and when asked, I was given plastic water glasses in which coffee could not be poured. A guest was vaping in the dining area. This should be strictly prohibited especially in a kid-friendly zone. The rooms: are missing a table, and seating of some sort for office work, iron, iron board, hangers, hair dryer. Rooms are spacious though. This is a hospitality industry and the basics of hospitality were missing. Game room is an added bonus adn an excellent I did provide feedback to the front desk staff since they were very courteous and open to feedback and receptive. I would love to come back here when they improve. attraction to the guests. The gym was fantastic and I used it everyday of my stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Velia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kristin

Stayed 1 night in Jun 2025

2/10 Terrible

Josh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is attached to a mental hospital!!!
Stayed 2 nights in Jun 2025

8/10 Good

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff, whatever extra we needed we got it right a way
Stayed 3 nights in Jun 2025

6/10 Okay

Sheryle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beautiful but uncomfortable

The facility is absolutely beautiful. You can tell that it was priorly an assisted living home because there are signs and things like residential dining area throughout the entire facility and there are emergency pull strings next to all of the toilets. The beds were rockhard, so neither set of people got much sleep although they were supposedly brand new orthopedic mattresses. They were extremely hard. In fact, the second night, I asked for extra pillows to sleep on top of the pillows on top of bed. Second bedroom has no air-conditioning in it so even with the door open to the living room, the room was still hot even with the ceiling fan. They had a game room and movie theater, which was a super cool set up but no air conditioning throughout the building except for in your room so super hot. We stayed in there for about 45 minutes and had to go back to our room because it was 106 that day. Love the fact that there are laundry facilities. Also, you have a kitchen set up which includes a grill, a microwave and a refrigerator. There are no plates or dishes or silverware of any sort. With just a few improvements I believe this would be a destination hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good over all
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Stay Anywhere Else!

This is a beautiful hotel. Room and service were excellent. The breakfast was sit-down, order taken and delivered to your table. Soooo Good! Wish we were staying longer.
Stayed 1 night in Jun 2025