I reserved a room with 2 queen beds and got a room with 1 king bed. Our room had not been cleaned from the prior occupants even though we arrived at 9 pm. The female at the front desk was apoligetic and the hotel was fully booked. The clerk helped us clean the room, change the linens and gave us ...
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This place was pretty average. The room was clean, stocked the way it shouldve been, and I felt safe.
I booked this room for a visiting preacher, called ahead to let them know. Apparently the person on staff was new and put the note in the wrong section on the computer and my friend was informed there was no room booked for him. So, he payed for another room and contacted me. I called the staff and explained the situation. She was very apologetic and informed me that she wanted to rectify the situation but she needed to call corporate for protocol. She called me back as promised to let me know she was awaiting a response from corporate. The outcome was great! Since I had purchased the room originally from orbitz, my price was much cheaper. Regina was able to cancel his booking and keep him in the same room with no problems. I asked his wife the next day how things where with the room and she smiled and bragged about how clean the facilities and helpful the staff were. Unfortunately, these days it is difficult to receive good customer service, but in this case it was great. Thanks
We stayed at the Jefferson Inn when visiting family for the holidays and could not have asked for a better experience. This hotel had the perfect balance of old world charm with new world luxury updates. We arrived in the room to a handwritten note by the manager; welcoming us to the hotel and asking us to let them know if there's anything at all that they could do for us. I would absolutely recommend this place to friends and will absolutely stay here again on my next return visit to the area.
Close to restaurants, nice breakfast with pancakes, eggs sausage, muffins and more. Friendly staff