Staff acted like my existence as a customer was a problem for them
The staff went above and beyond for any needs.
Clean quiet and convenient to many restaurants.
Very happy overall. One thing I wish they would do is to possibly change the hot breakfast menu items each day as it is exactly the same every day. I liked the room very much and was very comfortable. The breakfast eating area was spacious so that there were no worries about social distancing
Great location! But the room was not available until 5pm. I think there was a housekeeping staff shortage. The guest attendant working at 1:30pm was very helpful. She set me up in the meeting room for my zoom conference.
Cleanliness and friendliness of the staff. They were very helpful. Walls a paper thin. I could hear what was happening in room next to me. Unpleasant and uncomfortable.
Good .. Stayed here before and liked the convience
Easy to find and many restaurants and shopping close by
Nice hotel,walking distance to restaurants. Clean room, people was very nice and polite.
The hotel was clean, the room was great for what we needed. The pool was great for the kids after golf on a hot day. Breakfast had great selection of healthier options (Greek Yogurt, egg white omelet). Would stay here again in a heartbeat.
They have a sign at the entrance with a 100 rate in cleanless and they certainly deserve it. The hotel smells clean, rooms and impecable, bathrooms shine, good furniture in a huge room. I took the double bed room and had a sofa bed, 2 nice chairs with ottomans, table with 2 comfortable arm chairs, mini fridge, microwave and Krueger and the hot breakfast was great. Maybe i would've liked a larger TV since the room is so large, but a great and clean hotel if you're a clean freak!
Close to restaurants, nice breakfast with pancakes, eggs sausage, muffins and more. Friendly staff
A one day stay in hot weather. Good parking. No problems!
We needed a place to stay and Holiday Inn Express was the best value for location and cost.
Since we have family in Southern Pines, my wife and I have stayed at this Holiday Inn Express in the past. We will definitely choose it again. This is a friendly and comfortable hotel. The daily free breakfast, free cookies and free USA today are nice touches. We used the exercise room a few times (probably not as much as we should have). We opted for a king suite and it was worth the extra cost. This hotel is within walking distance of several good chain restaurants. Most impressive thing: apparently one of my jackets fell onto the ground as we were packing the car. When we got home, we had a phone message waiting from Holiday Inn Express. One of the housekeepers found the jacket in the driveway. Not only did they figure out that it was ours, but they are mailing it to our home. Since I saw several others checking out at the same time as us, I was very impressed by this extra service. Thanks Holiday Inn Express & Suites.
The room was very spacious and extremely clean. The hotel is also convenient to all golf courses, shops, and dining. Great value..
The Holiday Inn Express in Pinehurst is conveniently located. The hotel provided a clean room, but the mattress was poor and the A/C and refrigerator cut on and off continually all night keeping me awake. Most A/C units have a on setting for the fan, but I could not find that setting on this unit.
Located within a mile (2 km) of Pinecrest Plaza, Holiday Inn Express Hotel & Suites Southern Pines, an IHG Hotel is within 2 miles (3 km) of Pinehurst No. 9. This 77-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Free continental breakfast is offered each morning.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also standard.
Renovated in 2019, Holiday Inn Express Hotel & Suites Southern Pines, an IHG Hotel offers a 24-hour gym, free WiFi in public areas, and a business center. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, a meeting room, and express check-out.
Staff acted like my existence as a customer was a problem for them
The staff went above and beyond for any needs.
Clean quiet and convenient to many restaurants.
Very happy overall. One thing I wish they would do is to possibly change the hot breakfast menu items each day as it is exactly the same every day. I liked the room very much and was very comfortable. The breakfast eating area was spacious so that there were no worries about social distancing
Thank you so much for your feedback and I definitely will work on that. We truly appreciate you staying here with us at the holiday inn express. Hope to see you again soon
Great location! But the room was not available until 5pm. I think there was a housekeeping staff shortage. The guest attendant working at 1:30pm was very helpful. She set me up in the meeting room for my zoom conference.
Thanks for giving us feedback. Sorry your room wasn't ready @ 4
Cleanliness and friendliness of the staff. They were very helpful. Walls a paper thin. I could hear what was happening in room next to me. Unpleasant and uncomfortable.
Thank You for the feed back.
Good .. Stayed here before and liked the convience
hanks for staying with us. We appreciate your feedback!