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Hotel on Monroe, BW Signature Collection

2.5 star property
Suburban hotel in Rochester with free parking

Choose dates to view prices

Photo gallery for Hotel on Monroe, BW Signature Collection

Lobby
Lobby
Egyptian cotton sheets, premium bedding, pillowtop beds
Lobby
Food and drink

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
2323 Monroe Avenue, Rochester, NY, 14618
  • Place, Brighton High School
    ‪13 min walk‬
  • Place, Pittsford Plaza
    ‪3 min drive‬
  • Place, Cobbs Hill Park
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Rochester

Located in Brighton, Hotel on Monroe, BW Signature Collection is within a 10-minute drive of popular attractions such as George Eastman Museum and Strong. The 23 rooms at this hotel include flat-screen TVs, pillowtop beds, and Egyptian cotton linens.

What's nearby

  • Brighton High School - 13 min walk - 0.7 miles
  • Pittsford Plaza - 3 min drive - 1.8 miles
  • Cobbs Hill Park - 4 min drive - 3.2 miles
  • Strong - 8 min drive - 6.0 miles
  • University of Rochester - 9 min drive - 6.1 miles

Getting around

  • Rochester Station - 12 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪The Burger Bar by Wegmans - ‬3 min drive
  • ‪Panera Bread - ‬13 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪The Sheffield - ‬16 min walk
  • ‪Tom Wahl's - ‬4 min walk

About this property

Hotel on Monroe, BW Signature Collection

Suburban hotel in Rochester with free parking
Guests of Hotel on Monroe, BW Signature Collection enjoy features like free WiFi in public areas. There's free parking if you drive.
Guests can expect free wired internet and 42-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Free newspapers, free long-distance calls, and free local calls are other standard amenities.

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  • Free WiFi
  • Air conditioning
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9.2 out of 10, Wonderful, 139 reviews
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The price is $135
Dec 29 - Dec 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Games

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1967
  • Renovated entire property - October 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's DirectKey mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for USD 45 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Towpath Motel
Towpath Motel Rochester
Towpath Rochester
Towpath Hotel Rochester

Frequently asked questions

What can I see around Hotel on Monroe, BW Signature Collection?

This hotel is situated in Brighton, close to Strong, Park Avenue, and Highland Park. You'll also find George Eastman Museum and Rochester Museum and Science Center within a short drive.

Is parking available on site at Hotel on Monroe, BW Signature Collection?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel on Monroe, BW Signature Collection feature a casino on the premises?

No, Hotel on Monroe, BW Signature Collection doesn't have a casino.

Is there an indoor pool at Hotel on Monroe, BW Signature Collection?

No, there is no indoor pool at this hotel.

Is Hotel on Monroe, BW Signature Collection good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and streaming services.

Does Hotel on Monroe, BW Signature Collection have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel on Monroe, BW Signature Collection have a restaurant that serves breakfast?

No, Hotel on Monroe, BW Signature Collection doesn't have a restaurant that serves breakfast.

Does Hotel on Monroe, BW Signature Collection allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel on Monroe, BW Signature Collection for a fee of USD 45 per accommodation, per stay.

Does Hotel on Monroe, BW Signature Collection have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel on Monroe, BW Signature Collection?

The closest major airport to Hotel on Monroe, BW Signature Collection is Greater Rochester Intl. Airport (ROC), which is 7.9 mi away (11 minutes by car).

Can I book a room with a balcony at Hotel on Monroe, BW Signature Collection?

Yes, some guestrooms at Hotel on Monroe, BW Signature Collection offer a balcony.

Hotel on Monroe, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 199 out of 382 reviews
Rating 8 - Good. 87 out of 382 reviews
Rating 6 - Okay. 49 out of 382 reviews
Rating 4 - Poor. 26 out of 382 reviews
Rating 2 - Terrible. 21 out of 382 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rachelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in Sep 2025

8/10 Good

Luciana

Liked: Cleanliness, property conditions & facilities
Nice hotel. Would have liked a mini fridge though.
Stayed 1 night in Sep 2025

8/10 Good

Carolyn

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything we needed was very convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is uber friendly! I will say the bottom floor can be noisy unfortunately we had really loud people at 3AM above us that was not okay. Everything else was perfect.
Stayed 1 night in Aug 2025

8/10 Good

Polly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Polly

Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel in a serene & quiet neighborhood
Stayed 1 night in Aug 2025

10/10 Excellent

Taewoo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

8/10 Good

Brandi

Stayed 2 nights in Sep 2025

10/10 Excellent

Cara

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-in, clean room/property, many dinning/shopping options in the immediate area, pet friendly.
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We stay at hotel rooms around the Midwest at least 40 or 50 nights a year and have been doing it for years. This is the first time I’ve ever had a hotel that did not have a staff member physically present on the property. In trying to register, I had to call a phone number and try to talk to the property agent over a very poor phone connection. He directed me to a little pop-up window that had only one copy of the room key in it. He said look for room O over the door at this two floor facility with no proper direction and gave us no other information that would have proven to be important later. No elevsI had to walk around the entire property to find room O on the second floor and walk around again to try to find the stairway up to it. I picked one of two stairways and ended up having to walk all the way around the hotel again on the second floor and then had to walk around to move my car over to the stairwells. Luckily, it was a nice night and not a frigid winter night. Entering the room, we saw they had the mini fridge on the floor and to put items in and take them out, you had to get down on your hands and knees, as it was not on a stand. they had no microwave and no breakfast which we weren’t informed until I had to as about it during registration.. The person said just go next-door for breakfast, which was not open at 7 AM upon departure. The bathroom door was a barn type and was able to be opened but could not be closed so we had no bathroom privacy the entire evening.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

This hotel was a great find. Conveniently located near the expressways. The rooms are very clean and updated, the price was reasonable, the staff was all very friendly & accommodating. Silas, the owner, even created a "courtyard" outside our room with tables since we were staying for 2 weeks. This hotel will be our "go to" when we visit Rochester
Stayed 14 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Aug 2025

10/10 Excellent

Cachet

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mustafa Utku, Waban

Traveled with family
Liked: Cleanliness
Extremely limited breakfast. Also the signs in the rooms regarding "do not remove/steal TV" made us question what types of a neighborhood we are starting in. Otherwise the room was nice and big. I think price was extremely high for what it offered.
Stayed 1 night in Aug 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Our deadbolt didn’t work it wasn’t lining up properly but thankfully there was a door stopper but that should be fixed. Overall great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Jayson

Stayed 1 night in Aug 2025

8/10 Good

Mary, copenhagen

Stayed 1 night in Aug 2025

2/10 Terrible

Arthur

Traveled with family
Took money than cancelled my reservation. With no type of information on why . Now I’m waiting on a refund days later . Terrible a never be spending money again
Stayed 1 night in Aug 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

The location is great, quiet neighborhood, clean room and quite comfortable bed. We had issues with the room key card, but customer service remedied this immediately. The Manzara Cafe right next door has the best Turkish coffee!
Stayed 1 night in Aug 2025

6/10 Okay

DENNIS

Liked: Staff & service, amenities
Newly renovated property. Convenient location. Still finishing things up. Need to address minor housekeeping issues. Owner is on property, was very accommodating to our requests. Great value.
Stayed 2 nights in Aug 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, room comfort

Okay spot

Very good location to stay for quick access to airport. Generally good spot, responsive service. But our toilet was out of order and that’s no way to have your hotel room
Stayed 1 night in Aug 2025

10/10 Excellent

Dominique, Belleville

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property with our dog and felt it was a great, clean hotel that allowed our dog.
Stayed 3 nights in Aug 2025

6/10 Okay

yingdi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Ok place for travel
Stayed 1 night in Aug 2025

2/10 Terrible

Nieja

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bret

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025