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Holiday Inn Express & Suites Rochester West Medical Center

2.5 out of 5.0

Recent guest reviews

The hotel was easy to find, got a good night sleep and did not hear any dogs. I did not know this was a pet friendly hotel until we arrived as my friend booked the rooms, but we did not hear any barking during our stay. The kids loved the pool and the hot tub was decent. The continental breakfast was good and the kids loved the cinnamon rolls. My only complaint would be they did not have any cleaning supplies in the fitness room to wipe down the machines after use.

Very clean and up to date hotel. Beds were comfortable, room was clean and spacious, bathroom updated and a solid breakfast buffet. Check-in was a breeze and the staff was very friendly. I got a great night sleep and enjoyed my brief stay here.

Have stayed here several times. This visit not the best. Positives are comfortable beds, quiet, and all appliances working well. Negatives were A. Tub drain was plugged. Water to our ankles when taking shower. B. No complimentary water and NO water available for purchase. Small water cooler in lobby with no cups available. C. No staff at front desk when inquiring about cups and reporting drain no staff available. D. Breakfast quality less than in past. Dried up scrambled eggs, biscuits and gravy. Sausages were good along with cinnamon rolls. E. Bathroom floor sticky. Shoes stuck to the floor.

We have to stay in Rochester, Mn for radiation treatments 5 days a week for 5 weeks. This hotel has suites available and a shuttle to the Mayo. Being away from home that long with trips home only on weekends is difficult. Makes it easier if you can be comfortable with room to move around a little in your room. They have Mayo rates and are close to many good places to eat.

We had a very nice 5 day stay at the Holiday Inn Express. Our suite was spacious and well equipped with everything we needed. Beds were super comfortable and we appreciated having plenty of pillows. This hotel is very quiet at night. The breakfast buffet was great. We're planning to stay here again!

Checked in using early booking for $94.99 rate for 2 days. Had to extend another night; got same rate . Staff very helpful and courteous- allowed us late checkout due to late appts, and still have access to shuttle till 6pm. Nice clean rooms with courteous staff. Good breakfast, great location for Mayo appts. Would highly recommend. Fast food available within walking distance, nicer places within a mile. Firm mattresses, good bedding, nice bathroom with good shower pressure. Nice perk was underground heated parking!

Location is great! within walking distance to St Marys Hospital. A shuttle is available hourly for transportation to the Mayo clinic. The staff is friendly and the breakfast is outstanding! We have stayed there in multiple occasions and we will be back again.

I stayed at the the Holiday Inn Hotel and Suties while visiting a relative that had surgery at St. Mary's. It is about a block away from St. Mary's Hospital. It is very nice and a great location right off of Highway 52. The staff are amazing and there is a good breakfast in the morning. There is ample free parking while you are at St. Mary's and plenty of restaurants and shopping within walking distance.

A fairly new Express far more user-friendly, bright, cheerful than the HI in downtown Rochester. Located across the Street from the St. Mary's complex of Mayo. A mere 8 minutes by free hotel shuttle to the downtown Mayo complex. Also, there is the more frequent Mayo Shuttle that runs directly from the Saint Mary's campus entrance to the downtown Mayo Gonda Building entrance. Both entrances have a protected overhang. The HI Express has the typical free breakfast, free wi-Fi and free on-site parking (which is nowhere free downtown, including all the downtown hotels). We might hesitate using the HI Express in the heart of winter, but inevitably Mayo lab and office visits are done downtown, and procedures and hospital stays are done at Saint Mary's, so folks tend to go to each one. HI Express is near parks and functioning neighborhoods, good for you and your dog (this Express is dog friendly), and there are plenty fast food spots and trendy cafes.

I arrived at this hotel at 3:00pm and was very dissatisfied with this room due to the road noise. The staff is well aware of the problems with road noise and all 3 that I talked to had the same answer, "well, you have to expect noise when we are on the highway." I have slept comfortably in hotels right next to airports and haven't heard a sound, so this type of noise in my opinion could have been avoided during the building process. Loud traffic can be heard all night, having a conversation in the room, one has to speak over the road noise. I had to buy ear plugs just to have a hope to sleep. I was able to get a room for the rest of our stay on the parking lot side, but only based on someone else leaving, I would have had to move to another hotel if they had not had a room other than the one I was in. The second room we were in was not up to the Holiday Inn Express standard I am used to, the walls were filthy and in need of a new paint job, an easy fix and the room was quiet. When I complained immediately about the road noise, I was told there were no other rooms, it was too late to cancel the room, so I was stuck. Never again. Is there any recompense for the trouble of getting a room that is this unreasonably loud? For $130.00 per night I was told "we do not take any amount off the room price," when they know they are selling these roadside rooms. If they had been upfront when selling the room that would be different, but that fact is avoided until you are unfortunate enough to have the room. Another thing to consider with this hotel is the parking lot, if you have a wheelchair you will be pushing the wheelchair uphill to get to the entrance.

155 16th Avenue SW Rochester MN

Hotel highlights

  • Close to Mayo Clinic
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located within a 5-minute walk of Saint Marys Hospital, Holiday Inn Express & Suites Rochester West Medical Center is within a mile (2 km) of Mayo Clinic. This 90-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center. It's in central Rochester and also close to Plummer House and Shops University Square.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All 90 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Free newspapers, free local calls, and hair dryers are other standard amenities.


Property features

Guests of Holiday Inn Express & Suites Rochester West Medical Center have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Helpful staff can provide tour or ticket assistance and a safe deposit box at the front desk. Additional amenities include a meeting room, a computer station, and laundry facilities.

Room options

Suite, Non Smoking

Full 2 | Queen 2 | Sleeps 5

Room, Non Smoking

Full 2 | Queen 2 | Sleeps 5

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 114 reviews