Parking is a little bit far if you are on the third floor. Only one elevator is a disadvantage too.
Well, staff was courteous. This is the second time my wife and i was there. The first time the room was great. The second time the room we were asigned to was not good. ( unmade beds ...dirty) Quickly corrected by front clerk. Gave us another room and it was good. The biggest complaint i have is the breakfast area. They seem to run out of alot of things. 1st time it was sausage and then coffee. YES....coffee. The host was very apologetic but could only say a truck is coming. We spoke to the manager on our phone in the room and he said he would bring us room coffee. (You know those 2 cup room coffee packs.) He never did. We went down and got some frim the cleaners. Next time they ran out of knifes?????? It's kind of bizzare i know. Same story though. "Truck coming in". So .... good people, kind of irritating situations. Would stay again but if they run out of things they should get into a car ....go to the grocery story and get what they need "before" the "truck comes in"
Good breakfast. Room was clean and wnjoywd refrigerator.
Comfy beds, nice pillows and very good breakfast..
The pool was the best I've seen for kids. Laundry facilities were easy and close to us and the staff was extremely helpful with my late check in.
Staff was very helpful and room had a recliner which I need to sleep in with my back problems.
It was very convenient for our visit to Mayo Clinic and close to restaurants. Bedding seemed to be exceptionally clean which is very important but carpet in our room was stained and chair was ripped.
Breakfast was good, well supplied with lots of variety. The room very clean and the staff friendly.
The breakfast was very good, the pool was large and the rooms were clean! Bed was comfortable. Great location.
Staff was very accommodating. Hotel was clean. Great location!
Great shuttle service to Mayo Clinic. Friendly staff.
The halls and elevator were not clean- especially the elevator. The door keys did not work well. The door needs a new lock-#331.
We absolutely loved the recliner in the room as well as the fact that Famous Dave’s was connected. Breakfast was good and the pool was amazing since it was 6 feet deep and big! The halls were definitely a little dated and it was hike to the elevator. Major con was there were several teams staying at the hotel and kids were running all over with no supervision, including several children unsupervised in the pool. I’m not sure if there was “adult swim” hours but if there were they were not enforced. We were essentially forced out of the pool just because we did not feel comfortable with the liability of all the unsupervised kids. Staff brushed it off and the next morning stated that they were hoping to have additional people on that night to control it though it didn’t seem to help. We were kept awake by constant running, yelling, jumping and screaming throughout the night. We would love to stay again, but would verify before making a reservation that no sport teams were going to be there at the same time.
I love that they have a seperate kiddie pool. In it there's a slide and a palm tree that sprays water. But unfortunately the palm wasn't working nor the bubbles for the hot tub. I was a little dissapointed. My room smelled a little funny but nothing we couldn't handle. The breakfast was great tho and the service lady was very caring and adorable. Great location, right next door to Famous Daves! Could use a little tuneup but overall I would stay again. Plus the staff were very nice.
Roomy and clean. Hotel desk and room cleaners had very attentive staff. Great location.
Located in Kutzky Park within a short walk of Mayo Clinic Hospital - Saint Marys Campus, GuestHouse Rochester is within 2 miles (3 km) of other popular sights such as Mayo Clinic. This 118-room motel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
The 118 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and free newspapers. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.
At GuestHouse Rochester, guests enjoy an indoor pool, a children's pool, and a spa tub. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Other amenities at this family-friendly motel include free WiFi in public areas, a 24-hour business center, and a computer station.
Parking is a little bit far if you are on the third floor. Only one elevator is a disadvantage too.
Well, staff was courteous. This is the second time my wife and i was there. The first time the room was great. The second time the room we were asigned to was not good. ( unmade beds ...dirty) Quickly corrected by front clerk. Gave us another room and it was good. The biggest complaint i have is the breakfast area. They seem to run out of alot of things. 1st time it was sausage and then coffee. YES....coffee. The host was very apologetic but could only say a truck is coming. We spoke to the manager on our phone in the room and he said he would bring us room coffee. (You know those 2 cup room coffee packs.) He never did. We went down and got some frim the cleaners. Next time they ran out of knifes?????? It's kind of bizzare i know. Same story though. "Truck coming in". So .... good people, kind of irritating situations. Would stay again but if they run out of things they should get into a car ....go to the grocery story and get what they need "before" the "truck comes in"
Thank you for your review. We try to anticipate no to run out of things. Sometimes we fail and for that I apologize. I am working on this issue and thing should run better next time. Sincerely: Brett P. Wood General Manager
Thank for you nice review.
Good breakfast. Room was clean and wnjoywd refrigerator.
Thank You
Thank You
Comfy beds, nice pillows and very good breakfast..
Thank You
The pool was the best I've seen for kids. Laundry facilities were easy and close to us and the staff was extremely helpful with my late check in.
Thank you for taking the time to let us know how your stay was. We are pleased you were able to use our pool area. We do love our Frog Slide! My staff and I look forward to your next stay with us. Sincerely: Brett P. Wood General Manager
Staff was very helpful and room had a recliner which I need to sleep in with my back problems.
Thank you for your review.
It was very convenient for our visit to Mayo Clinic and close to restaurants. Bedding seemed to be exceptionally clean which is very important but carpet in our room was stained and chair was ripped.
Thank you for letting us know how your stay was. We are always upgrading and improving our rooms and we continue to maintain a clean comfortable hotel. I have shared your comments with staff in order to improve. Thank You for your review. Sincerely: Brett P. Wood General Manager
Breakfast was good, well supplied with lots of variety. The room very clean and the staff friendly.
Thank you for your nice review of our hotel. We appreciate your staying with us and your comments will let us strive to continue to provide good service. Thank You Brett P. Wood General Manager
Thank you for your review. My staff and I look forward to your next stay with us. Sincerely: Brett P. Wood General Manager