Jax was the person checking us in. He is absolutely polite, hospitable and friendly. Charming personality!! We liked The Tap behind the building to eat. Short walking distance, good food and friendly atmosphere. Breakfast at the Hilton was very good!
Orbitz issued 2 reservations for each day and they couldn’t located in their system. The Hilton assigned us a handicap room next to the access door to the skyway and facing the street…….that was the only room available. I asked for asking size bed and also got a 2 double beds.
Car service to Mayo Clinic appointments.
The Hilton Garden Inn (like other downtown hotels) is linked to the Mayo Clinic by all-weather skyways and tunnels ("subway"). It is literally across the street from great dining and great bars. It is obviously well-maintained and comfortable, even in social distancing mode.
Great location. Perfect walking distance to mayo and several restaurants
Room, service, location, amenities all very good. Very clean. You can pay a bit less but I felt it was worth the extra dollars.
Very clean and friendly staff. No restaurant for evening meals on site.
Pros: Always liked HGI properties as they have been consistent in quality and what to expect. Good value, nice amenities, generally clean. Cons: If you room was facing a street, expect truck traffic and general rush hour traffic to wake you from 6 am on! HGI have changed their decor to become "minimalist" in furnishings and lighting within the room, BIG MISTAKE! Very uncomfortable and can't see anything! Also, this particular property on the dates we stayed the front desk was horrible in communication skills. Couldn't get clear understanding of parking situation. We had "prepaid" on orbitz for our stay but when we got into the room found out my CC was charged $40 for incidentals which was never even brought up at the time of check in. I had to go down to desk and have them explain why there was a charge and why no one even mentioned it!
Always pleasant and so convenient to mayo.... the only place I stay when I need to visit mayo
I loved that I could use skywalk to Mayo Clinic directly from the hotel. And the hotel is just across the alley from Newt’s which has the best burgers in town!
great access to Mayo and very pleasant staff Very helpful front desk. Nice HoteL!
Really incredible place that always feels like home
This hotel is in downtown Rochester, attached to the mall, walking distance to Mayo. You can park your car and forget it. Great restaurants, nice shopping and very convenient to Mayo Clinic. You never need to go outside if weather is inclement due to great walkway system. The bummer, as of January 1, 2018, their rates are going up about 80%.
Very well kept hotel, great location, staff and breakfast.
Pros: -nice location -the food from Hefe Rojo is great -clean -friendly and accommodating staff Cons: -the towels and linen are washed is some horrible chemicals... I woke up covered head to toe in a rash. They do not offer the option of hypoallergenic linen and towels. -the light fixtures in the room are odd with on/off switches in inconvenient places -the picture of a lady slipper flower in our room was mounted upside down... rather odd!
Descent and clean. Easy to get to Mayo clinic. Banana service was wonderful!
Staff were nice and helpful. They provided a driver to Mayo which was great. Room was comfy and clean. Free wifi. Overall great accommodations!!
This was the first time I've spent time in Rochester within the downtown area. I found it quite surprising how clean and metro-like it was. The nearby Tap Room and or establishments showed some great unique flair.
Located in Downtown Rochester, Hilton Garden Inn Rochester Downtown, MN is within a 10-minute walk of popular sights such as Mayo Clinic and Mayo Civic Center. This 143-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour gym.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Hilton Garden Inn Rochester Downtown, MN's 143 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 44-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also available.
At Hilton Garden Inn Rochester Downtown, MN, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 18 per night. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Jax was the person checking us in. He is absolutely polite, hospitable and friendly. Charming personality!! We liked The Tap behind the building to eat. Short walking distance, good food and friendly atmosphere. Breakfast at the Hilton was very good!
Orbitz issued 2 reservations for each day and they couldn’t located in their system. The Hilton assigned us a handicap room next to the access door to the skyway and facing the street…….that was the only room available. I asked for asking size bed and also got a 2 double beds.
Thank you for your reply, I am sorry to hear about the experience you had staying with us. I am more than happy to discuss this at your convenience. I look forward to hearing from you.
Car service to Mayo Clinic appointments.
Thank you for staying with us, we look forward to seeing you on your next trip to Rochester, MN.
The Hilton Garden Inn (like other downtown hotels) is linked to the Mayo Clinic by all-weather skyways and tunnels ("subway"). It is literally across the street from great dining and great bars. It is obviously well-maintained and comfortable, even in social distancing mode.
Thank you for staying with us, we look forward to seeing you on your next trip to Rochester, MN.
We're glad you enjoyed your stay with us and we hope to see you the next time you're in town!
Great location. Perfect walking distance to mayo and several restaurants
Thank you for staying with us, we look forward to your next trip to Rochester.
Room, service, location, amenities all very good. Very clean. You can pay a bit less but I felt it was worth the extra dollars.
We are so glad to see you enjoyed your stay with us. We look forward to seeing you on your next trip to Rochester.
Very clean and friendly staff. No restaurant for evening meals on site.
Thank you for staying with us. We look forward to seeing you on your next trip to Rochester.
Pros: Always liked HGI properties as they have been consistent in quality and what to expect. Good value, nice amenities, generally clean. Cons: If you room was facing a street, expect truck traffic and general rush hour traffic to wake you from 6 am on! HGI have changed their decor to become "minimalist" in furnishings and lighting within the room, BIG MISTAKE! Very uncomfortable and can't see anything! Also, this particular property on the dates we stayed the front desk was horrible in communication skills. Couldn't get clear understanding of parking situation. We had "prepaid" on orbitz for our stay but when we got into the room found out my CC was charged $40 for incidentals which was never even brought up at the time of check in. I had to go down to desk and have them explain why there was a charge and why no one even mentioned it!
Thank you for taking the time to review your stay with us. I apologize we weren't more clear with our parking directions and the incidentals authorization. Thank you again for your time and we will strive to improve our process to prevent this from happening in the future.
Always pleasant and so convenient to mayo.... the only place I stay when I need to visit mayo
Thank you very much for the review of your recent stay with us! I'm very glad to hear you enjoy your time with us and we appreciate your loyalty.
Thank you for recognizing Jax, He truly is an asset to the team here at Hilton Garden Inn. We look forward to seeing you on your next trip to Rochester.