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Hampton Inn Rochester

2.5 out of 5.0

Recent guest reviews

I would definitely recommend this hotel to my friends and family. Easy to get to and nice and clean.

Great hotel. Sliding bathroom door is a little frustrating because if it is not closed, the main door hits it.

Small room but updated, clean and well laid out. Very comfortable beds.

What a nice comfortable hotel. The staff was super accommodating. They had a great breakfast and in the evening they had hot soup with bread and crackers. I had to carry ice with me and we had a frig with a small freezer. They offered to keep some of my ice in their freezer if we needed. We will definitely stay again.

We were so tired from driving so many hours, and this place was the most comfortable ever! Breakfast was really good, thank you for that great experience.

came to rochester to visit my son...hotel was close to his home and enjoyed the ammenities

We stayed here when visiting a relative who was at the Mayo Hospital. The hotel was near a lot of restaurants that was convenient. It was also only about 5 minutes from the hospital so provided a good experience for us.

Hotel was average that's all I can say. All of the above were middle of the road including cleanliness, condition, service, value staff,comfort. weird bumps in the floor under the carpeting, like electrical outlets. all in all very average. Don't know if I would stay there again.

The room was clean and comfortable. The breakfast selection was great as well. I would stay here again.

Greeted warmly by front desk staff and treated the same throughout. Continental breakfast was excellent and the coffee tasted great.

the staff was great very helpful food for breakfast was more then you would think you would get and good food to boot shuttle service was great going to mayo very people friendly

We stayed at the Hampton Inn for 1 night while we were in town on family business. It's a good, solid hotel. It's a little bit older, but the rooms are nice and clean and the bedding is comfortable. Desk staff was very friendly. I appreciated that there was always coffee available at the front desk. Breakfast in the morning was nice. The location is good - easy to find when you're coming into town and not far from the mall area and downtown.

I stayed the same place couple years ago and the bad memory(mostly bad customer service, room odor, smoking/non-smoking room did not have clear boundaries to set apart) wouldn't go away easily. Well, long story short, I had to go back to the area for business trip. I didn't have many choices of hotel in the area so I gave it a shot, hoping there would be an improvement of some sort. I'm glad I gave them a 2nd chance (or gave myself 2nd chance, however you look at it). Entire facility is now smoking free and housekeeping was pretty in good shape. so I was already pleasantly surprised. Linens, matresses, flat screen HD TV, and good water pressure (I stayed on 3rd floor) were also good ~very good experience. Only downfall was that I asked for toothpaste on 2nd day (one I brought was almost empty), staff says it is "just" all out. so I had to go Walgreen which located less than 1/3mile away. Breakfast station was just about average, not too terrible or not too fancy - but they had all the basics. If you are not a morning person, I would avoid their staff - they are somewhat 'chatty'. too much for me to handle in the morning but I saw many other visitors enjoying their company.

This is a good place to stay if cleanliness is important to you (as it is to me). It may be a little overpriced for the smallish room and shallow pool, but I'd stay there again. Another plus for us was that the pool was open 24 hours, enabling us to swim early in the morning before a Mayo Clinic apt. A con was that the breakfast wasnt that great, though they did have a fresh waffle maker.

I brought my wife this time and she was very pleased with the room and amenities (beds and pillows are comfortable). She also liked the staff and location. We went to an evening event and had a late supper just a couple of blocks down the street (several nearby resturants). The Mall is simple to drive to on a couple of roads and for people who are there for medical reasons there is a shuttle. Don't be fooled by the exterior, which is understated. The interior is very appealing, clean and modern, with a flat panel TV and a fridge in our room. The hotel also has a fitness room, business room and pool whirl pool room.

The hotel rooms were very nice and the bed was super comfortable. The staff and manager went above and beyond customer service to make our stay memorable! [...]the manager was fabulous. He went out out of his way to make our New Years memorable- and succeeded! Thank you [...]!The next time we go to Rochester this hotel is where we will stay!

This hotel room appeared to be very up to date, with a flat panel tv. The bed and pillows were very comfortable and the room and greater hotel area were very well kept. There was ample staff to respond to you in a timely manner. I didn't use the business area (didn't see), fitness area (a few pieces of equipment) or pools/hot tub area (looked good). The location appears to be convenient to the Mall and has a hospital shuttle. I will be back with the family during future visits to the city.

We were very happy with our stay at Hampton Inn in Rochester. I always try to stay at Hampton's because I LOVE the bedding! They don't have those nasty bedspreads like other hotel chains. They have plush white comforters and great pillows. They always make the trips sooo much better! The only reason I gave the hotel 4 stars instead of 5 is because I requested a crib and one was not in the room when we arrived. The staff was really nice and offered to bring one in the room for us but we had a pack n play so we just used that. It wasn't a big deal but it would have been nice if one have been in the room when we arrived. Overall, the staff was great and helpful, the bedding was AWESOME, and the breakfast was very good.

Both my parents visit Rochester Mayo Clinic. This hotel was very clean and quiet. The location is close and easy to get them to their early morning appointments. Great breakfast, and selection of coffee.

We had a pleasant experience here!

Guest reviews for Hampton Inn Rochester

Everyone (3) Couples (10) Business (2) Family (9) Friends (3) Other (2)
4
Everyone

I would definitely recommend this hotel to my friends and family. Easy to get to and nice and clean.

By on Apr 10, 2017

5
Everyone

Great hotel. Sliding bathroom door is a little frustrating because if it is not closed, the main door hits it.

By on Apr 9, 2017

5
Everyone

Small room but updated, clean and well laid out. Very comfortable beds.

By , from M on Aug 24, 2016

5

clinic visit

Couples

What a nice comfortable hotel. The staff was super accommodating. They had a great breakfast and in the evening they had hot soup with bread and crackers. I had to carry ice with me and we had a frig with a small freezer. They offered to keep some of my ice in their freezer if we needed. We will definitely stay again.

By on May 6, 2015

5

awesome stay

Families

We were so tired from driving so many hours, and this place was the most comfortable ever! Breakfast was really good, thank you for that great experience.

By on Apr 10, 2015

5

great trip

GetawayWithFriends

came to rochester to visit my son...hotel was close to his home and enjoyed the ammenities

By on Mar 10, 2015

4

hospital visit

Couples

We stayed here when visiting a relative who was at the Mayo Hospital. The hotel was near a lot of restaurants that was convenient. It was also only about 5 minutes from the hospital so provided a good experience for us.

By on Dec 29, 2014

3

mayo

BusinessTravelers

Hotel was average that's all I can say. All of the above were middle of the road including cleanliness, condition, service, value staff,comfort. weird bumps in the floor under the carpeting, like electrical outlets. all in all very average. Don't know if I would stay there again.

By on Aug 12, 2014

4

a good place to stay

Families

The room was clean and comfortable. The breakfast selection was great as well. I would stay here again.

By on Jun 23, 2014

4

1-night stay

Families

Greeted warmly by front desk staff and treated the same throughout. Continental breakfast was excellent and the coffee tasted great.

By on Jul 8, 2013