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Maya Azul

Property class: 3

Choose dates to view prices

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

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5tA AVENIDA ENTRE 10 y 12, Playa del Carmen, ROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the neighborhood

Playa del Carmen

Located in Gonzalo Guerrero, Maya Azul is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 20-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Central Square - 5 min walk - 0.3 miles
  • Mamitas Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Mi Jardin Secreto - ‬1 min walk
  • ‪Calle 12 - ‬1 min walk
  • ‪Mandala - ‬1 min walk

About this property

Maya Azul

Guests of Maya Azul enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. You can take advantage of discounted offsite parking, along with a cruise ship terminal shuttle. Staff members are on hand to provide tour or ticket assistance and a safe deposit box at the front desk. Additional amenities include express check-out and a garden.
Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Patios, private yards, and free newspapers are also available.
Recreational amenities at the hotel include an outdoor pool.

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  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
7.8 out of 10, Good, 18 reviews
$30 nightly
The price is $40
Sep 28 - Sep 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily full breakfast available for a fee: MXN 70 per person
  • A restaurant

Restaurants on site

  • Mr Chile La Quinta Ave

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Crib (surcharge)
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • Safe at front desk

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden

Spa

  • In-room massages
  • Manicures/pedicures

More

  • 1 building
  • 1 floor
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Cribs/infant beds are available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 70 per person
  • Airport shuttle fee: MXN 1570 per person (roundtrip)
  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Checking in and out are easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Maya Azul
Hotel Maya Azul Playa del Carmen
Maya Azul
Maya Azul Playa del Carmen
Maya Azul Hotel PLAYA DEL CARMEN
Maya Azul Hotel
Maya Azul PLAYA DEL CARMEN
Maya Azul Hotel PLAYA DEL CARMEN

Frequently asked questions

Is free cancellation available at Maya Azul?

Maya Azul offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to do near Maya Azul?

This hotel is situated in Gonzalo Guerrero, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach less than a mile away.

Is there parking available at Maya Azul?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Is there a spa at Maya Azul?

Spa services at the hotel include mani/pedis.

Does Maya Azul feature a casino?

No, Maya Azul doesn't have a casino.

Is there an indoor pool at Maya Azul?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Maya Azul good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Are there hot tubs at Maya Azul?

No, there isn't a spa tub at this hotel.

Does Maya Azul have a restaurant that serves breakfast?

Yes, Maya Azul serves a full breakfast for a surcharge each morning at Mr Chile La Quinta Ave.

Are there connecting rooms at Maya Azul?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Maya Azul?

The closest major airport to Maya Azul is Cozumel Intl. Airport (CZM), which is 21.5 mi away (270 minutes by car).

Are there rooms with balconies at Maya Azul?

Yes, every guestroom at Maya Azul comes with a patio.

Maya Azul Reviews

Reviews

6.4
Rating 10 - Excellent. 10 out of 122 reviews
Rating 8 - Good. 46 out of 122 reviews
Rating 6 - Okay. 34 out of 122 reviews
Rating 4 - Poor. 16 out of 122 reviews
Rating 2 - Terrible. 16 out of 122 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAY,,GREAT PRICES,GOOD LOCATION,

GREAT LITTLE BUDGET HOTEL....VERY PLEASANT STAFF.RIGHT IN THE MIDDLE OF ALL THE ACTION YET VERY QUIET..WOULD RECOMEND TO EVERYBODY.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back next year...

Good clean budget hotel,,,in the middle of all the action on 5th ave.... Friendly helpful staff,,,, english speaking which is helpful...its all about location,location,location....The tour guides out front of hotel can be a little annoying... If looking for cheap clean accomadations this is it. Close to beach 5 minute walk.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
quand nous sommes arriver l'hôtel étais en démolition
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was closed

Hotel was closed. Do not recommend. Had yo book another hotel. Have not received a refund.
Verified review

6/10 Okay

hotel pequeño pero cerca de la playa

Todo estuvo bien solo que por el precio el hotel es demasiado sencillo pero en generales estuvo bien
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location and quiet

Prime location on 5th avenue where The rooms are in The back Yard so quiet at night Time. The rooms are ok and clean Garden is cool and service is more than décent
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel con habitación de muy baja categoria

Muy alto precio para la calidad del hotel por estar en 5a avenida. Piso de cemento gris con retazo de ladrillo, habitación de 2.5 x 2.5 mts. Mal estado de ventanas, baño. Cama de muy mal aspecto. El personal amable. En general de muy baja calidad. Le daría una estrella. En otra ciudad se paga $300 por ese cuarto
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vacaciones en familia tranquilas

muy bien, el hotel pequeño pero bonito, muy tranquilo aunque las cortinas no cubren de la luz del pasillo la cual no se apaga durante la noche
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ótimo

muito boa, muito bem atendido. custo benefício nota 10
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PASEO POR PLAYA DEL CARMEN - MEXICO

Bien, estuvo como se esperaba, solo había problemas con la conexión de internet, quizás por la lejanía de la habitación.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maya Azul i Playa

Trevlig och avslappnad atmosfär, enkel continentalfrukost, men bra med buffé så en inte behöver vänta. Toppenläge mitt i smeten.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenísima ubicación, atención y limpieza .

La relación de ubicación, calidad y precio resulta buenísima. La atención de las personas a cargo de el hotel, más que amable y cálida. Lo recomiendo ampliamente.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente en servicio, atencion y costo

Es un muy buen hotel a un precio muy bajo, cuenta con buenas camas, toallas limpias a diario, ducha con agua caliente, T:V y WIFI, deesayuno suficiente, bien presentado, instalaciones limpias, agradables, excelente ubicacion, cerca al mar y al terminal de transporte; en la zona comercial y de diversion. Excelente la atencion de los empleados, muy atentos y respetuosos. La permanecia en es es corta si vas a tomar todas las atracciones con las que se cuenta en el lugar.. pero
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

Malo

El desayuno muy incompleto, las instalaciones de jardinería y alberca se ven en muy malas condiciones (muy viejas) está cómodo pero también hubo un imprevisto le robaron a mi tía sus joyerías de plata que dejó en su maleta, eso me pareció nefasto.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien servicio
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities

Excelente ubicación

Excelente ubicación solo que las instalaciones si son un poco viejas y se tuvo problemas con el agua pero de ahí en fuera todo bien la gente muy amable !!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Excelente ubicación

A pesar q esta en medio de las discos puedes descansar muy bien, después de los tours del día caminar y tomar algo en la 5 av
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Comfortable

Esta muy bien ubicado y limpio, se duerme bien y los empleados muy atentos
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Agradable, cercano a todo. Recomendable.

Muy comoda, habitaciones amplias y agradables, sin ningun detalle en particulas
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy satisfactoria mi estancia

Excelente atención de los chicos de recepción, incomparable precio, cómodo en la 5a Avenida, vale la pena.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

solo el detalle del desayuno

excelente ubicacion, todo muy bien, solo deberia de ser un poco mejor el desayuno. el jugo de naranja muy artificial. limpieza excelente, si regresaria
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

Hotel accesible en la 5ta av playa del carmen

Precio accesible para estar en la 5ta avenida pero no es tan nuevo ni tan cómodo colchones ya medio viejos ,muero pues si cuenta con A.C y demás
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
estubo bien en general, las instalaciones y servicios adecuados.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUENO

MUY BIEN ES UN HOTEL BONITO, COMODO Y CON BAJO COSTO

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