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Recent guest reviews

I wish it had a pool. I wish the cleaning staff would at lease come and vacuum my floor doing my 7 day stay there.

Great location but AC didn’t work rooms clean staff friendly

Good location being near several freeways. Rather clean property and rooms were spacious.

Every employee we interacted with was professional and very nice

Staff are friendly and helpful. Breakfast was a pleasant surprise too.

The room was not clean - tv screen was wiped with a wet cloth and streaked, barely able to watch. Room was very dusty which made allergies worse. Breakfast buffet was the worst I’ve ever experienced at a HI Express - eggs were not consumable. Luckily there was a Chick-Fil-A close by.

Stay was great, staff was great, the breakfst was EXCELLLENT, but the bed was a little hard and really short. It was like it was missing thr boxspring.

Hotel bedding was rather shabby. The hotel wanted a credit card for incidentals which there were none! The elevator was substandard...kind of rocky.

Holiday Inn Express was my go to hotel in the past. However this experience changed my opinion. My first room had a broken toilet causing me to change rooms and neither were what I originally reserved. The staff were friendly but unprofessional. There were two benches outside the front door where smokers sat throughout the day. I don't believe they were guests. You had to walk through a cloud of smoke to go through the only access door. I awoke each morning with a back ache because of the bed. There was a small table and two small kitchen chairs for furniture with no place to relax and read except the bed. Perhaps this was a privately owned hotel but it wasn't up to the standard of my visits to Holiday Inn Express visits in the past.

Refer inop & bulb burned out in reading lamp. Maintenance staff not available, so moved to another room.

I needed a place near Powhatan just for a night. Found this one on the web at the last minute, only spent from 11 pm to 7 am (just sleeping and showering) but everything was as it should be for $200 per night - clean, comfortable. Well done!

The place seemed clean, but whatever they used for cleaning was heavily fragranced and really gave the impression that it was there to cover something less desirable. Gave me a terrible headache for the two days I stayed. The air conditioner in the room was either too cold or too hot with no in between. The shower drain was too slow and had you standing in ankle deep water by the end of a shower. Had to wash my feet again once I got out. Would seek a different hotel if I ever need to stay in Midlothian again.

I have stayed at this hotel multiple times -- very convenient to Brandermill, good value for the price, and located close to many types of good chain restaurants. Breakfasts are good and fast as well.

Hotel staff was friendly, but not very efficient. Check in process was long. Room was nice and comfortable. Hotel a little difficult to find

The room was pretty nice. I had a semi-suite (separate areas to sit and for the bed, mini refrigerator, microwave oven). Watching sports in my free time in HD was enjoyable. The bed was king size and comfortable, which was great. It worked for me.

Very comfortable and convenient location. Breakfast area too crowded.

This is a good hotel. The room was nice and all that. I was, however, only there for just over 7 hours and most of that was with my eyes closed. The bed was nice, I do know that. The only problem is that actually getting to the hotel was not easy. It is off the main road ( it can be seen from the main road) and there is only one small sign. You have to guess how to get there.

This hotel needs some work. the room darkening curtains did not fully close and woke us when the sun came up in the morning. When I reported the problem, the person at the desk did not take any note of my report. Also, the fan in the bathroom was very loud.

W Village Green Dr Midlothian VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • 24-hour fitness center

Located in Brandermill, Holiday Inn Express Hotel & Suites Richmond-Brandermill, an IHG Hotel is within a 10-minute drive of Southside Speedway and River City Sportsplex. This 96-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast.


Rooms

The 96 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and safes.


Property features

At Holiday Inn Express Hotel & Suites Richmond-Brandermill, an IHG Hotel, guests have access to a 24-hour fitness center, free WiFi in public areas, and a meeting room. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Suite, 1 Queen Bed with Sofa bed, Jetted Tub

1 Queen Bed and 1 Double Sofa Bed | Sleeps 5

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Holiday Inn Express Hotel & Suites Richmond-Brandermill, an IHG Hotel

Everyone (8) Couples (3) Business (5) Family (5) Other (2)
3
Everyone

By on Jan 10, 2021

Review comment responded on Jan 11, 2021

Thank you for taking the time to give us a rating on your recent stay with us at the Holiday Inn Express Brandermill, we greatly appreciate your feedback. We welcome the opportunity to serve you again in the future and hopefully make your next stay with us a great one. Stay safe and have a great day!! Sincerely Guest Services Holiday Inn Express Brandermill

5
Everyone

By on Aug 31, 2020

Review comment responded on Sep 8, 2020

Thank you for taking the time to give us a review about your recent stay with us at the Holiday Inn Express Richmond-Brandermill, we greatly appreciate your feedback. We are thrilled to know that you had such a positive experience during your stay at our location. We welcome the opportunity to serve you again in the future and hopefully make your next stay Amazing!! Please let us know if you need any further information or assistance, we would be happy to help.

4
Everyone

I wish it had a pool. I wish the cleaning staff would at lease come and vacuum my floor doing my 7 day stay there.

By , from Waldmohr Germany on Aug 28, 2020

Review comment responded on Aug 29, 2020

Thank you for your feedback regarding your stay at Holiday Inn Express Richmond-Brandermill-Hull St, VA. We strive to deliver Simple Pleasures; however, I am sorry we fell below your expectation regarding your accommodations. I have made the hotel aware of your concern for review and for service improvement. I hope you give us a chance in the future to show you how great our hotel is.

3
Family Partner Couples Friends

Great location but AC didn’t work rooms clean staff friendly

By , from Charlottesville on Aug 23, 2020

Review comment responded on Aug 24, 2020

We are happy to know that you had such a positive experience with our staff during your time with us. We have shared your comments with our staff in order to correct the issues you were able to point out to us about our AC, we are sorry for any inconvenience it may have caused. We welcome the opportunity to serve you again in the future and hopefully make your next stay with us Amazing!!

5
Family

Good location being near several freeways. Rather clean property and rooms were spacious.

By , from Detroit on Jun 23, 2020

Review comment responded on Jun 26, 2020

Mike, Thank you for taking the time to give us a review about your recent stay with us at the Holiday Inn Express Brandermill, we greatly appreciate your feedback!! We welcome the opportunity to serve you again in the future and hopefully make your next stay Amazing. Please let us know if you have any questions or need any additional information. Be safe and have a great weekend!! Sincerely Guest Services Holiday Inn Express Brandermill

5
Friends Family

Every employee we interacted with was professional and very nice

By on Jun 5, 2020

Review comment responded on Jun 9, 2020

Good Morning, We greatly appreciate you taking the time to give us a review about your recent stay with us at the Holiday Inn Express Brandermill, we thank you for your feedback. Please let us know if you need any future reservations or information, we would be happy to assist you. Be safe and have a wonderful day!!! Sincerely Guest Services Holiday Inn Express Brandermill

5
Everyone

Staff are friendly and helpful. Breakfast was a pleasant surprise too.

By on Feb 19, 2020

Review comment responded on Feb 22, 2020

Thank you for taking the time to give us a review about your recent stay with us at the Holiday Inn Express Brandermill, we greatly appreciate your feedback. Please let us know if you need any future reservations or information, we would be happy to assist! Have a great weekend!! Sincerely Guest Services Holiday Inn Express Richmond-Brandermill

2
Business Business

The room was not clean - tv screen was wiped with a wet cloth and streaked, barely able to watch. Room was very dusty which made allergies worse. Breakfast buffet was the worst I’ve ever experienced at a HI Express - eggs were not consumable. Luckily there was a Chick-Fil-A close by.

By on Oct 31, 2019

Review comment responded on Nov 6, 2019

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Richmond-Brandermill. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if we can be of any further assistance to you, please contact a member of our team. Sincerely, Guest Services Holiday Inn Express Richmond-Brandermill

5
Everyone

Stay was great, staff was great, the breakfst was EXCELLLENT, but the bed was a little hard and really short. It was like it was missing thr boxspring.

By on Dec 27, 2018

3
Everyone

Hotel bedding was rather shabby. The hotel wanted a credit card for incidentals which there were none! The elevator was substandard...kind of rocky.

By , from N.C. on Nov 5, 2018

Holiday Inn Express Hotel & Suites Richmond-Brandermill, an IHG Hotel

5030 W Village Green Dr, Midlothian, VA 23112
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