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Residence Inn Reno

3.0 out of 5.0
Overview Reviews Amenities & Policies
9845 Gateway Dr, Reno, NV
1-844-663-2269
4 out of 5
83.0% based on 206 reviews
TripAdvisor Traveler Rating
Value
Rooms
Cleanliness
Service

Recent guest reviews

The property seems dated, the bathrooms old and the rooms just functional. It seems The rooms haven’t been updated for decades and it shows. Breakfast is adequate and minimal to get you started for the day. Hopefully the coffee and other drinks will improve in due course. The hotel couldn’t provide a promised ride to the airport and kept its promise of points 🙏🏾 as compensation.

We spent one night here in a one-bedroom suite with a queen bed. It is an older style Residence Inn with a separate gatehouse building, and two other buildings with the guest rooms in. The suite was spacious, very clean and quiet. The queen bed was comfortable and we had a restful night’s sleep. We appreciated having many plugs available to recharge our cell phones, iPad and camera batteries. The front desk staff was very friendly and professional. The included breakfast was standard for Residence Inn.

Room was clean with an updated bathroom and comfortable beds. We liked having the kitchenette and access to a washer/drier in the building. Conveniently located close to the freeway and to Sprouts grocery store. We'd stay here again.

I recently stayed here for five nights and couldn't complain about anything except the breakfast. It was certainly not as good as it could be. Although it was supposed to go until 9:00 AM, food was usually gone by 8:30. One morning I had to ask for more scrambled eggs and the staff seemed reluctant to make more...but they did. There often was very little bread choice, no sweet rolls at all, and no milk in cartons. Totally disappointing. Dinner is provided two/three nights a week; and although I was not able to take advantage of it, the menu each night seemed promising. Otherwise, the rooms were spacious and clean, and I was in a very quiet location so no issues with unsupervised pets or children. The location is very convenient with easy on/easy off access to I-580/395. Missed USAToday, too, since they supply no newspapers.

Spent a week here and had a very pleasant experience. The staff was friendly and the breakfast was well prepared. The breakfast staff made sure everything was well stocked—great job. I will most definitely stay here again. Keep up the great work.

This is hotel was very clean and accommodating. The staff is unbelievably friendly. Lindsey at the front desk was extra helpful. James was our favorite here. Always working hard and walking around with a smile. Made our stay extra enjoyable.

I can say that I enjoyed my short time at this hotel. The staff was friendly, we had no issues. I would love to come back, and would reccomend it to my friends and Family. Good atmosphere, clean rooms.

The staff are very accommodating. The suite itself was clean. Those were the good things. My husband took my grandson to the pool. He was the ONLY adult supervision with 12 other kids from ages 3-11 in the pool. The little one hurt her toe. It was bleeding etc etc. The hotel itself is dirty and older. Especially around doors. There were unsupervised dogs left in the rooms. How do we know? We saw an 80lb beautiful dog at the window and when we went to our room the barking of little dogs from other rooms were in chorus. There is little management in this hotel. Not up to Marriott quality. For kids and dogs and parents who want to leave them to their own supervision, It is the hotel for them.

We stayed here on a trip to the Northwest. It was a clean hotel and the room was pretty nice as well. It was close to places to eat. The staff was real nice. The hot breakfast in the morning was decent for a Hotel breakfast.

Great hotel! Staff was friendly and courteous. Perfect for our tournament. Will definitely stay again. Qiana was very professional and accomodating. Room wsd clean and just right for what we needed. CW

9845 Gateway Dr Reno NV

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Reno/Tahoe Airport, Residence Inn Reno is 2.8 mi (4.5 km) from Wolf Run Golf Club and within a 5-minute drive of Meadowood Mall. This 3-star hotel welcomes guests with 120 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Start your day off right with a free hot/cold buffet breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Guests can expect to find 27-inch an LCD TV with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a kitchenette, a sofa bed, and a sitting area.


Property features

At Residence Inn Reno, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include an outdoor tennis court, free WiFi in public areas, and a meeting room.

Room options

Suite, 1 Bedroom

Queen 1 | Sleeps 3

Suite, 2 Bedrooms

Queen 2 | Sleeps 5

Studio, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Studio, 1 Queen Bed with Sofa bed

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

83.0% of guests recommend this hotel

Total of 206 reviews

Residence Inn Reno

9845 Gateway Dr, Reno, NV 89511