Fiesta Americana Puerto Vallarta All Inclusive & Spa Hotel4.0 out of 5.0
Recent guest reviews
We love the great full balcony view of ocean and their combination of traditional Mexican and international food. The staff is extremely helpful no matter what the problem is. This has been true for all the many years we have been vacationing there (9 or 10). The location is across from Plaza Caracol where a person can easily shop for forgotten items and any items, including food, that you can't live without. Room decor is a bit bland but I like the nice tiles and woodwork. The pool is a touch shallow for me but I do still go swimming and it is especially right for kids. The only thing I don't like is that they have not found a way to keep the pigeons out of the outdoor restaurant.
Hotel was very nice! Food delicious, fabulous views! I loved the so much I went twice. A couple things, the setup around be pool and beach is beautiful with lots of palm trees and umbrellas, but it is very difficult to find places to lounge in the sun. (We're sun bathers, so we were constantly moving seats to be in the sunshine!) Also, there's a restaurant advertised on their website that they didn't have, the steak and lobster one, which was a real bummer! Overall though, excellent vacation spot!
Great place to stay if you have a toddler. The kid pool is about 1.5ft deep, and it's connected to the regular pool, so you're not outcast from the rest of the world. They also have an indoor kid club that can watch them for a few hours. It's really cute with a huge ball pit, books, movies, etc and they have activities with the kids. They also have a nice playground, although the floor in this area was brick, which I thought was a little dangerous.
We really enjoyed this hotel. The facility was nice. We really enjoyed the pool, the buffet, and how close it was to the beach. We loved how close it was to downtown, as well. The cleaning service for our room was excellent; they would decorate our room differently everyday. Overall, we felt very relaxed there and all the staff was very pleasant.
The staff at Fiesta Americana are amazing! People / the staff make the difference. You won't be disappointed if you choose to stay at this resort.
The staff was extremely helpful. My young daughter got an ear infection and the hotel and onsite doctor assisted us to get an antibiotic.
Nice Service Clan Nice vieu Good food I really enjoyed, is very important to me stay in a place with oll combination the people and services
Nice hotel to relax 2 or 3 days with a small beach. It's a family hotel
The staff were amazing! The facility is clean and beautiful! The food was delicious! We will be back!!!
Great all inclusive to stay at. The service was spot on and always attentive. The food was very good, with several restaurants to choose from at night. We didn't spend much time at the beach because the water was dirty this time of the year (September). But the day pool was fun and the pool bar always got drinks going. There was limited entertainment, but I found this to be welcoming. Great place for couples vacationing and wanting to throughly relax.
Nice view if you stay on 4 or higher floor, the italian restaurant and mexican restaurant were good , the asian was ok . The buffet was not good the breakfast was not up to the standard,.
Overall stayed was good but food need lots of improvements and by the pool area and exit from pool to the beach area was not been keep clean as often I think it's need it and just a suggestion may be movie shows everyday can help a a lot
Nice hotel I recommended to all good food good rooms and all the personal
Food needs more variety. swimming pool staff needs to create more activities. Spa therapist could improve their massage techniques.
A near perfect week in paradise for a 65 year old husband and 61 year old wife. Upon entering the resort, less than ten minutes taxi ride from the airport, gated security checked our name on a list and we proceeded to the front entrance. Impressive landscaping and an open air staircase leads to the front desk. Luggage was taken by the bell staff, smiling and in clean uniforms. Nothing felt rushed, a great way to arrive. We checked in early. Our paperwork was ready, laid out on a large table behind the desk. English was spoken by the entire staff, who were genuinely pleased when talked to in Spanish. Our room was ready. We were given the option to upgrade from our first floor room to the highest, ninth floor. Better view, food and drinks in a lounge, I believe. I said no, and that was just fine. Sophia was waiting to talk to us. Ugh. I expected some sort of timeshare spiel after reading those other reviews, but all she did was explain the services and restaurants in the hotel, and answered any questions. Wow. Four elevators take guests to the nine floors of rooms. There was never more than a minute wait time, usually none at all. I admired my orange wristband, which I would wear for the entire week, identifying me as “casual elegant” guest. That quote is from a sign reminding guests to dry off and cover up in the lobby area. And let me say that I loved the other guests. Mexicans, and many English speaking from USA, Canada and elsewhere. I enjoyed meeting all of them. Babies, teens and all the rest. No yelling, screaming—just everyone having fun. There were three weddings and one meeting taking place during our stay. It never felt crowded. There is one pool and one ocean. Lounge chairs were always available. The room. It was very large, and very silent. I never heard any noise at all. Comfortable beds. All the usual amenities in the bathroom, including large, 4oz tubes of Soma products, and a sewing kit. I actually needed the sewing kit this trip. Air-conditioning worked well. A safe was provided which could hold a laptop computer. I did not bring my MacBook because I was worried about security, but I should have brought it. WiFi was available through the resort, although a bit slow at times. Sorry, I did not check speeds for this review. A mini refrigerator is provided with 4 beers, 6 soda pops, and 2 water bottles. Neat, refilled daily. Just like my home—just kidding. I drank the tap water from the sink. I drink lots of water because I am an exercise fanatic. One day two resident peacocks decided to visit our balcony. Beautiful, but don’t leave the balcony door open. They were looking for snacks. On Sunday the town closes off the center of the main highway for running and bicycling. Great. There is a dirt and paved running path close to the resort packed with locals. Over 100 runners and walkers each morning. I was only able to run five miles daily, mostly due to the heat and humidity. Beach running is a great workout. You can find rock obstacles to climb if you want Spartan training. Swimming laps in the hotel pool is possible, as most guests sit on the side of the pool, drinking. Swimming in the protected area of the beach is possible, too. Bring your goggles. The Fiesta Americana beach is perhaps the best that I have seen. A huge area inside the rope, which designates the Federal, or open beach area, for guests to sit in lounge chairs under palapa umbrellas. And it is here, or poolside, that waiters bring drinks and food to the guests. You can have a continuous supply of beer or mixed drinks. Tecate Light and Indio are the two beers on tap, but there are cans of other favorites such as Corona, Modelo, Pacifico… Pina coladas, margaritas, tequila shots…anything, really, is available. Continued inSeven Days in November Part 2 of 2
In the resort gym, reasonably cool, are a spin cycle, a recumbent trainer, three treadmills, free weights and some weight machines. Never crowded, it should be adequate for anyones’ needs. Water bottles and towels are provided, fairly typical. Attached is the spa. The wife had nails and toes “done.” She liked the pampering. Food: Three restaurants, available every night. Mexican, Italian and Asian. How many more great things can I go on writing. The food was outstanding, house wine was tasty and you get as much as you want. Never waited long for service. In the morning, an international breakfast buffet is provided. Very complete. More variety than anyone would expect. Eggs, rice, sausage, rolls, french toast, meat and cheese and hard cooked eggs (think European), tortillas. At lunch, there are hot dogs, real meat hot dogs I will say, hamburgers, nachos, fish tacos, fish cocktails. I could write even more. Room service is available, which I never tried. There are a lot of nice, unexpected surprises. Smoothies are made at breakfast. I make a special one at my home from banana, milk, ice cubes, sugar and chocolate powder. Ay caramba! They make the exact same one for anybody! (with other fruits if you want). There is a coffee shop included. Drink up, and there are rolls and pastries, too. Some nights are themed. The prosciutto on Italian night was one of my favorites. And so was a shrimp pizza on another night. I should mention tipping. Few guests seemed to give tips. It was not necessary. The service was equal regardless. I did tip American dollars, occasionally, and it was appreciated and made me feel a bit better. Entertainment: Perhaps the only weakness. Speaking for my wife and I, we were satisfied with the music, only on certain nights in the lobby bar. But It was fun to walk to nearby resorts and listen to the outdoor music and shows, which this Fiesta Americana did not have. We respected the other resort properties and only watched from the beach areas. Evaluate your own desire for nightlife. The “day-life” and relaxation was our goal this trip, and it was achieved. I have always used Walt Disney World as the standard to which I compare vacations. WDW attention to detail, cast members (NOT employees), standards of quality, service and even food are quite high. This Fiesta Americana resort surpasses the WDW standard. I give my highest rating, and am going to return soon to see Ramon, the bartender, who makes every drink individually. There are no pitchers of already mixed margaritas here. And I must compliment Jazmin who always recognized me and my wife, even when I tried to remain anonymous. To everyone at Fiesta Americana, I place my right hand on my heart and smile, as you often did to me.
I will most definitely return to Fiesta Americana! The resort is the perfect size and not one of those mega resorts where you are just one of two thousand guests. The staff was very attentive, friendly and professional. They truly go out of their way to make you comfortable. The experience top notch. The food was delicious...from the well prepared dinners at the sit down Italian, Asian & Mexican restaurants, to the beach bar/grill with its outstanding fish tacos delivered right to your pool chair along side an icy margarita! I really liked that you didn't have to make a reservation for the sit down restaurants like the mega resorts. When you're on vacation, you just never know when you might want to hang out on the beach just a bit longer watching a beautiful Puerto Vallarata sunset! Who needs to be worried about a dinner reservation! The bars have many top shelf brands if you ask for them. The lobby bar was hopping every night and was a great spot to gather before and/or after dinner. Their Fiesta night was fun! The staff spent hours setting up the beach/poolside tables and made the night special. The rooms were nicely appointed with marble throughout and great views as almost every room faced the beach. The beds were comfy and had plenty of down pillows. I absolutely recommend this wonderful resort. I assure you, you will not be disappointed!! Happy Vacation!
Great location and well managed. Staff and service is top notch
For our kids first time to Mexico this was a decent place and I would do it again because of the price. As a couple, I would NOT recommend it. Our biggest disappointment was the lack of english speaking staff. I realize we are in Mexico and it is a spanish speaking country but as a destination resort for foreigners, you would think they would like to brush up a bit to communicate clearly. We were told no quite often simply because we could not be understood. We were also quoted a particular price by the front desk for a cab ride to the dolphine adventure however it ended up costing more than double the quoted amount. The food was fine, we are very plain simple eaters so we had no issues there except for the fact that I couldn't find anyone who understood what straweberry jelly was. Every morning it was a major task to get strawberry jelly. We also tried to order room service ice cream with chocolate sauce however could not convey that to the spanish speaking employee. I was told we could not get a tray to take food up to our room when I wanted to cater to my family(because she couldn't understand my question) but I just got some plates and did it anyway. One definite positive is that our niece went to another resort with some friends and when they brought her back the front desk would not allow the friend to come on the property until they confirmed that we were ok with it. He wanted to walk her to our room to make sure she arrived safely but because he was not a guest they stopped him until we came to meet them. We appreciated the security. We also could not break large US bills for smaller US bills to tip anyone so we did not tip near as much as we normally would have. Our kids had a great time ordering anything they wanted poolside, they are not used to being waited on like that so Carlos was their hero. Carlos was the best thing about the resort along with the fact that we could reserve a cabana for the entire day for $25.00!!! That was cheap and worth it! They had a little gal at a booth selling clay figures where the kids could paint them and pick up the next day once they were touched up & dry. (She did a fantastic job touching up)The liquor was awful and they ran out of Pacifico a few times. Other times it was warm or you had to go to the bar inside to get it. It also appeared as though there was local housing on the other side of the adjoining fence/wall in which they came to the resort pretty regularly. All in all, I suppose we would do it again because we felt pretty safe and the price was right for a family of 5 and when we have our kids, alcohol & nightlife is not a priority. As adults only, NEVER! Which leads to my recommendation question below...yes if you are with your kids and want a safe place for a good price. No if you want an adult relaxing, service oriented get away.
We travel often and would highly recommend staying here. The staff was off the charts with kindness, the grounds were beautiful, and the food was great .Oh yah, affordable as well. We spent the first half of our trip at a different resort in the marina area and it was in dire need of renovations. BTW, Fiesta Americana was less expensive as well. Win, Win !
Located in North Hotel Zone within 2 miles (3 km) of Uno, Fiesta Americana Puerto Vallarta All Inclusive & Spa Hotel is within a few miles (5 km) of other popular sights such as Malecon. This 291-room, 4-star resort has a full-service spa along with an outdoor pool and free in-room WiFi. It's on the beach and also near Bay of Banderas and La Isla.
There are ample dining options with 6 onsite restaurants, including El Mexicano, which specializes in Mexican cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.
Fiesta Americana Puerto Vallarta All Inclusive & Spa Hotel's 291 rooms are air-conditioned and provide balconies, minibars, and free bottled water. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes and ironing boards are also standard.
At Fiesta Americana Puerto Vallarta All Inclusive & Spa Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this all-inclusive resort include a fitness center, free WiFi in public areas, and conference space.