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Fiesta Americana Puerto Vallarta All Inclusive & Spa Hotel

4.0 out of 5.0

Recent guest reviews

Found hotel OK overall, was poor compared to other hotels we have stayed in...overall a fair hotel

Loved my room staff were very pleasant and helpful. We were 13 of us only family members. Great service. I would go back to that great experience wonderful hotel.

The food, drinks, room service, events, were the best! I'd recommend it to anyone..totally worth every penny!

Workers were very helpful and friendly. The food was awesome and the drinks were so good I kept ordering more. I loved the location of the hotel. Employees went above and beyond. I was treated so good I'm thinking about coming back.

It's Mexico, from the moment u arrive at the airport somebody is trying to sell u stuff. They tried at the hotel, we obliged and declined the offer. Ran into the folks multiple times, no hard feelings and they were friendly and talkative!!!!! The hotel staff were amazing, friendly, went above and beyond for anything!!! My wife and I were so so so impressed! The front desk folks were great. The concierge was beyond helpful from renting a car to directions recommendations for anything and advice. I will be going back to Fiesta Americana, next with my children, I am ferociously protective of them but I felt it was so family oriented and safe that I would have issues bringing them with us! I cannot say enough how impressed I am, only downside, I wanted a cold bottle of water once in a while and they never seemed to be cold at all!

This resort is not one that I would return to.. The room was infested with ants. We were given a can of raid to treat the ants.. On day three after asking for the manger we were upgraded to a better room.. There should be more activities in the evenings. We had to leave the resort each night for entertainment.. We love Puerto Vallarta but will be staying at another resort..

The fiesta Americana was one of the nicest hotels we've ever stayed at great poolside and beach waiters Miguel and polo were the best! Really impressed by the food not your average all inclusive I'll be back

Great for the price. Breakfast buffet was ok. Italian and Mexican restaurants were great. Fish and shrimp tacos at la cevicheria were excellent. Our 3 kids age 3, 5, and 7 loved the kids club. Pool was warm

Staff was amazing, very friendly...food was great, a lot to choose from. Needs to engaged guest into more fun activities, would definitely recommend this hotel to my friends, however I would luv to try for adults only hotel next time..

From the moment we checked in the staff was fabulous. Very attentive to all the guests and to maintaining the grounds. I traveled with a small child and everyone at the hotel helped in ensuring our stay was enjoyable. The food was great, during the dinner rush service slowed down a bit- but still a great experience. Very clean and a beautiful resort!!

close to beach, food was great, fantastic service, would highly recommend great hotel for families

My sister and I stayed at the fiesta Americana for 6 days at the end of February into march. The weather was perfect! We had a relaxing vacation with great service. The hotel and pool area was always clean and the staff were very friendly. The food was high quality and the drinks were always cold! We stayed at a Fiesta Americana in Cabo too and would recommend both!

We love the great full balcony view of ocean and their combination of traditional Mexican and international food. The staff is extremely helpful no matter what the problem is. This has been true for all the many years we have been vacationing there (9 or 10). The location is across from Plaza Caracol where a person can easily shop for forgotten items and any items, including food, that you can't live without. Room decor is a bit bland but I like the nice tiles and woodwork. The pool is a touch shallow for me but I do still go swimming and it is especially right for kids. The only thing I don't like is that they have not found a way to keep the pigeons out of the outdoor restaurant.

Hotel was very nice! Food delicious, fabulous views! I loved the so much I went twice. A couple things, the setup around be pool and beach is beautiful with lots of palm trees and umbrellas, but it is very difficult to find places to lounge in the sun. (We're sun bathers, so we were constantly moving seats to be in the sunshine!) Also, there's a restaurant advertised on their website that they didn't have, the steak and lobster one, which was a real bummer! Overall though, excellent vacation spot!

Great place to stay if you have a toddler. The kid pool is about 1.5ft deep, and it's connected to the regular pool, so you're not outcast from the rest of the world. They also have an indoor kid club that can watch them for a few hours. It's really cute with a huge ball pit, books, movies, etc and they have activities with the kids. They also have a nice playground, although the floor in this area was brick, which I thought was a little dangerous.

We really enjoyed this hotel. The facility was nice. We really enjoyed the pool, the buffet, and how close it was to the beach. We loved how close it was to downtown, as well. The cleaning service for our room was excellent; they would decorate our room differently everyday. Overall, we felt very relaxed there and all the staff was very pleasant.

The staff at Fiesta Americana are amazing! People / the staff make the difference. You won't be disappointed if you choose to stay at this resort.

The staff was extremely helpful. My young daughter got an ear infection and the hotel and onsite doctor assisted us to get an antibiotic.

Nice Service Clan Nice vieu Good food I really enjoyed, is very important to me stay in a place with oll combination the people and services

Nice hotel to relax 2 or 3 days with a small beach. It's a family hotel

Room options

Deluxe Room, Ocean View

Full 2 | Sleeps 4

Club Room, Ocean View (Fiesta)

Full 2 | Sleeps 4

Family Room

Full 2 | Sleeps 4

Guest reviews for Fiesta Americana Puerto Vallarta All Inclusive & Spa Hotel

Everyone (25) Couples (175) Business (4) Family (81) Friends (36) Other (15)
2
Everyone

Found hotel OK overall, was poor compared to other hotels we have stayed in...overall a fair hotel

By on Sep 20, 2017

5

close to old vallerta

Everyone
Looking up to my room From my room

Loved my room staff were very pleasant and helpful. We were 13 of us only family members. Great service. I would go back to that great experience wonderful hotel.

By , from Los Angeles, California on Sep 5, 2017

5

outstanding!

Everyone

The food, drinks, room service, events, were the best! I'd recommend it to anyone..totally worth every penny!

By , from Oakland, Ca on Aug 31, 2017

5

i loved the hotel and the restaurants

Everyone

Workers were very helpful and friendly. The food was awesome and the drinks were so good I kept ordering more. I loved the location of the hotel. Employees went above and beyond. I was treated so good I'm thinking about coming back.

By , from stockton california on Aug 12, 2017

Review comment responded on Aug 18, 2017

Thank you for taking the time to share your experience at Fiesta Americana Puerto Vallarta with us, we always look forward to create memorable experiences. It was a pleasure for us to have you here, and I am glad to know about you after your stay so we can know everything we do, we do it right.

4

beat my expectations!!!!!!

Everyone
From room

It's Mexico, from the moment u arrive at the airport somebody is trying to sell u stuff. They tried at the hotel, we obliged and declined the offer. Ran into the folks multiple times, no hard feelings and they were friendly and talkative!!!!! The hotel staff were amazing, friendly, went above and beyond for anything!!! My wife and I were so so so impressed! The front desk folks were great. The concierge was beyond helpful from renting a car to directions recommendations for anything and advice. I will be going back to Fiesta Americana, next with my children, I am ferociously protective of them but I felt it was so family oriented and safe that I would have issues bringing them with us! I cannot say enough how impressed I am, only downside, I wanted a cold bottle of water once in a while and they never seemed to be cold at all!

By , from chico ca on Jul 25, 2017

Review comment responded on Aug 18, 2017

Thank you for taking the time to share your experience at Fiesta Americana Puerto Vallarta with us, we always look forward to create memorable experiences. It was a pleasure for us to have you here, and I am glad to know about you after your stay so we can know everything we do, we do it right.

3

ant infested

Everyone

This resort is not one that I would return to.. The room was infested with ants. We were given a can of raid to treat the ants.. On day three after asking for the manger we were upgraded to a better room.. There should be more activities in the evenings. We had to leave the resort each night for entertainment.. We love Puerto Vallarta but will be staying at another resort..

By , from Atlanta, GA on Jul 18, 2017

Review comment responded on Jul 20, 2017

Dear Guest, Allow me to thank you for reviewing your experience. At Fiesta Americana Puerto Vallarta we take pride in the quality of the service and attention to detail that provide our guests with unforgettable experiences and it is my deepest regret to read that we have not been able to live up to your expectations. I have reviewed this matter with the Heads of every area in order to ensure these situations from repeating themselves in the future, and are committed to providing the excellent service that has come to define us.

5

beautiful hotel great pool and beach

Everyone

The fiesta Americana was one of the nicest hotels we've ever stayed at great poolside and beach waiters Miguel and polo were the best! Really impressed by the food not your average all inclusive I'll be back

By , from san francisco on Jul 3, 2017

Review comment responded on Jul 14, 2017

Thank you for taking the time to share your experience at Fiesta Americana Puerto Vallarta with us, we always look forward to create memorable experiences. It was a pleasure for us to have you here, and I am glad to know about you after your stay so we can know everything we do, we do it right.

4
Everyone

Great for the price. Breakfast buffet was ok. Italian and Mexican restaurants were great. Fish and shrimp tacos at la cevicheria were excellent. Our 3 kids age 3, 5, and 7 loved the kids club. Pool was warm

By , from san diego, ca on Jul 1, 2017

Review comment responded on Jul 17, 2017

Dear Guest, Thank you for taking the time to share your experience at Fiesta Americana Puerto Vallarta with us, we always look forward to create memorable experiences. It was a pleasure for us to have you here, and I am glad to know about you after your stay so we can know everything we do, we do it right. See you soon

4

needs more activities for the guest

Everyone

Staff was amazing, very friendly...food was great, a lot to choose from. Needs to engaged guest into more fun activities, would definitely recommend this hotel to my friends, however I would luv to try for adults only hotel next time..

By on May 9, 2017

5

beautiful hotel with a friendly, helpful staff.

Everyone

From the moment we checked in the staff was fabulous. Very attentive to all the guests and to maintaining the grounds. I traveled with a small child and everyone at the hotel helped in ensuring our stay was enjoyable. The food was great, during the dinner rush service slowed down a bit- but still a great experience. Very clean and a beautiful resort!!

By on Apr 30, 2017