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Fiesta Americana Puerto Vallarta All Inclusive & Spa Hotel

4.0 out of 5.0

Recent guest reviews

The staff could not be friendlier. Both of us were mobility-impaired, and all consideration was given to us with assistance on steps etc. The in-house coffee-shop assistant was especially friendly. The food was plentiful and varied, although a vegetarian would find the selections quite limited. A minor problem with the curtain rod was fixed within a few moments by competent staff. In all, it was a very enjoyable experience.

Two Moms and two adult daughters went to Fiesta Americana for a three night stay for a ladies trip. We had a wonderful time. I would suggest that for the activities there should be an announcement so that people don't miss out. It was so hot and muggy that we stayed in the water almost the entire time other than for dinner and breakfast and that was fine because we loved being in the pool. All of the staff is fantastic! Our refrigerator in our room wasn't working properly - not cold enough, but we didn't stay in our room much anyway. The exterior of the hotel could be cleaner, but the room cleanliness was fine. The Fiesta Night was so fun and the Italian restaurant was my favorite. We didn't stay long, so I'm sure we missed some other fun things to do. The two daughters each did parasailing, but us Moms stayed on the beach taking pictures. There is only one pool, but it is big enough and there is also a small shallow area for the little ones, in addition to a playground. We had a wonderful time! Thank you to all at Fiesta Americana!

PROS: The cleanliness of this hotel and our room was impeccable and the hotel staff goes above and beyond to ensure your stay is perfect. The location is close to everything. The Grill restaurant/bar on the ocean side was awesome for our days and The Rosato restaurant was perfect for our evenings. The property is well-maintained and beautiful. CONS: The Worst - The Timeshare people at the hotel were relentless during our stay trying to get us to do a presentation to sell us a Fiesta Americana timeshare. We hated going through the lobby due to them constantly approaching us, one lady even followed us out of the hotel one day when we were leaving for the day. Some of the extras that are not included in the all inclusive are lobster and sake. The beds are very hard. TIP: September is typically a very rainy month.

Found hotel OK overall, was poor compared to other hotels we have stayed in...overall a fair hotel

Loved my room staff were very pleasant and helpful. We were 13 of us only family members. Great service. I would go back to that great experience wonderful hotel.

The food, drinks, room service, events, were the best! I'd recommend it to anyone..totally worth every penny!

Workers were very helpful and friendly. The food was awesome and the drinks were so good I kept ordering more. I loved the location of the hotel. Employees went above and beyond. I was treated so good I'm thinking about coming back.

It's Mexico, from the moment u arrive at the airport somebody is trying to sell u stuff. They tried at the hotel, we obliged and declined the offer. Ran into the folks multiple times, no hard feelings and they were friendly and talkative!!!!! The hotel staff were amazing, friendly, went above and beyond for anything!!! My wife and I were so so so impressed! The front desk folks were great. The concierge was beyond helpful from renting a car to directions recommendations for anything and advice. I will be going back to Fiesta Americana, next with my children, I am ferociously protective of them but I felt it was so family oriented and safe that I would have issues bringing them with us! I cannot say enough how impressed I am, only downside, I wanted a cold bottle of water once in a while and they never seemed to be cold at all!

This resort is not one that I would return to.. The room was infested with ants. We were given a can of raid to treat the ants.. On day three after asking for the manger we were upgraded to a better room.. There should be more activities in the evenings. We had to leave the resort each night for entertainment.. We love Puerto Vallarta but will be staying at another resort..

The fiesta Americana was one of the nicest hotels we've ever stayed at great poolside and beach waiters Miguel and polo were the best! Really impressed by the food not your average all inclusive I'll be back

Great for the price. Breakfast buffet was ok. Italian and Mexican restaurants were great. Fish and shrimp tacos at la cevicheria were excellent. Our 3 kids age 3, 5, and 7 loved the kids club. Pool was warm

Staff was amazing, very friendly...food was great, a lot to choose from. Needs to engaged guest into more fun activities, would definitely recommend this hotel to my friends, however I would luv to try for adults only hotel next time..

From the moment we checked in the staff was fabulous. Very attentive to all the guests and to maintaining the grounds. I traveled with a small child and everyone at the hotel helped in ensuring our stay was enjoyable. The food was great, during the dinner rush service slowed down a bit- but still a great experience. Very clean and a beautiful resort!!

close to beach, food was great, fantastic service, would highly recommend great hotel for families

My sister and I stayed at the fiesta Americana for 6 days at the end of February into march. The weather was perfect! We had a relaxing vacation with great service. The hotel and pool area was always clean and the staff were very friendly. The food was high quality and the drinks were always cold! We stayed at a Fiesta Americana in Cabo too and would recommend both!

We love the great full balcony view of ocean and their combination of traditional Mexican and international food. The staff is extremely helpful no matter what the problem is. This has been true for all the many years we have been vacationing there (9 or 10). The location is across from Plaza Caracol where a person can easily shop for forgotten items and any items, including food, that you can't live without. Room decor is a bit bland but I like the nice tiles and woodwork. The pool is a touch shallow for me but I do still go swimming and it is especially right for kids. The only thing I don't like is that they have not found a way to keep the pigeons out of the outdoor restaurant.

Hotel was very nice! Food delicious, fabulous views! I loved the so much I went twice. A couple things, the setup around be pool and beach is beautiful with lots of palm trees and umbrellas, but it is very difficult to find places to lounge in the sun. (We're sun bathers, so we were constantly moving seats to be in the sunshine!) Also, there's a restaurant advertised on their website that they didn't have, the steak and lobster one, which was a real bummer! Overall though, excellent vacation spot!

Great place to stay if you have a toddler. The kid pool is about 1.5ft deep, and it's connected to the regular pool, so you're not outcast from the rest of the world. They also have an indoor kid club that can watch them for a few hours. It's really cute with a huge ball pit, books, movies, etc and they have activities with the kids. They also have a nice playground, although the floor in this area was brick, which I thought was a little dangerous.

We really enjoyed this hotel. The facility was nice. We really enjoyed the pool, the buffet, and how close it was to the beach. We loved how close it was to downtown, as well. The cleaning service for our room was excellent; they would decorate our room differently everyday. Overall, we felt very relaxed there and all the staff was very pleasant.

The staff at Fiesta Americana are amazing! People / the staff make the difference. You won't be disappointed if you choose to stay at this resort.

Av. Francisco Medina Ascencio km 2.5 Puerto Vallarta JAL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Las Glorias within a short walk of La Isla, Fiesta Americana Puerto Vallarta All Inclusive & Spa Hotel is within a mile (2 km) of Cruise Ship Terminal. This 291-room, 4-star resort has a full-service spa along with an outdoor pool and free in-room WiFi. On the beach, it's also near Malecon and Bay of Banderas.


Dining

There are ample dining options with 6 onsite restaurants, including El Mexicano, which specializes in Mexican cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

Fiesta Americana Puerto Vallarta All Inclusive & Spa Hotel's 291 rooms are air-conditioned and provide balconies, minibars, and free bottled water. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Safes and ironing boards are also standard.


Property features

At Fiesta Americana Puerto Vallarta All Inclusive & Spa Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this all-inclusive resort include a fitness center, free WiFi in public areas, and conference space.

Room options

Deluxe Room, Ocean View

Full 2 | Sleeps 4

Club Room, Ocean View (Fiesta)

Full 2 | Sleeps 4

Family Room

Full 2 | Sleeps 4

Guest reviews for Fiesta Americana Puerto Vallarta All Inclusive & Spa Hotel

Everyone (28) Couples (175) Business (4) Family (81) Friends (36) Other (15)
5

all-inclusive but close to the town attractions

Everyone

The staff could not be friendlier. Both of us were mobility-impaired, and all consideration was given to us with assistance on steps etc. The in-house coffee-shop assistant was especially friendly. The food was plentiful and varied, although a vegetarian would find the selections quite limited. A minor problem with the curtain rod was fixed within a few moments by competent staff. In all, it was a very enjoyable experience.

By , from Boulder CO USA on Nov 15, 2017

4

fun for mother/daughter short vacation

Everyone

Two Moms and two adult daughters went to Fiesta Americana for a three night stay for a ladies trip. We had a wonderful time. I would suggest that for the activities there should be an announcement so that people don't miss out. It was so hot and muggy that we stayed in the water almost the entire time other than for dinner and breakfast and that was fine because we loved being in the pool. All of the staff is fantastic! Our refrigerator in our room wasn't working properly - not cold enough, but we didn't stay in our room much anyway. The exterior of the hotel could be cleaner, but the room cleanliness was fine. The Fiesta Night was so fun and the Italian restaurant was my favorite. We didn't stay long, so I'm sure we missed some other fun things to do. The two daughters each did parasailing, but us Moms stayed on the beach taking pictures. There is only one pool, but it is big enough and there is also a small shallow area for the little ones, in addition to a playground. We had a wonderful time! Thank you to all at Fiesta Americana!

By , from Eagan MN on Oct 16, 2017

3

very clean facility

Everyone

PROS: The cleanliness of this hotel and our room was impeccable and the hotel staff goes above and beyond to ensure your stay is perfect. The location is close to everything. The Grill restaurant/bar on the ocean side was awesome for our days and The Rosato restaurant was perfect for our evenings. The property is well-maintained and beautiful. CONS: The Worst - The Timeshare people at the hotel were relentless during our stay trying to get us to do a presentation to sell us a Fiesta Americana timeshare. We hated going through the lobby due to them constantly approaching us, one lady even followed us out of the hotel one day when we were leaving for the day. Some of the extras that are not included in the all inclusive are lobster and sake. The beds are very hard. TIP: September is typically a very rainy month.

By , from Baton Rouge, LA on Sep 27, 2017

2
Everyone

Found hotel OK overall, was poor compared to other hotels we have stayed in...overall a fair hotel

By on Sep 20, 2017

5

close to old vallerta

Everyone
Looking up to my room From my room

Loved my room staff were very pleasant and helpful. We were 13 of us only family members. Great service. I would go back to that great experience wonderful hotel.

By , from Los Angeles, California on Sep 5, 2017

5

outstanding!

Everyone

The food, drinks, room service, events, were the best! I'd recommend it to anyone..totally worth every penny!

By , from Oakland, Ca on Aug 31, 2017

5

i loved the hotel and the restaurants

Everyone

Workers were very helpful and friendly. The food was awesome and the drinks were so good I kept ordering more. I loved the location of the hotel. Employees went above and beyond. I was treated so good I'm thinking about coming back.

By , from stockton california on Aug 12, 2017

Review comment responded on Aug 18, 2017

Thank you for taking the time to share your experience at Fiesta Americana Puerto Vallarta with us, we always look forward to create memorable experiences. It was a pleasure for us to have you here, and I am glad to know about you after your stay so we can know everything we do, we do it right.

4

beat my expectations!!!!!!

Everyone
From room

It's Mexico, from the moment u arrive at the airport somebody is trying to sell u stuff. They tried at the hotel, we obliged and declined the offer. Ran into the folks multiple times, no hard feelings and they were friendly and talkative!!!!! The hotel staff were amazing, friendly, went above and beyond for anything!!! My wife and I were so so so impressed! The front desk folks were great. The concierge was beyond helpful from renting a car to directions recommendations for anything and advice. I will be going back to Fiesta Americana, next with my children, I am ferociously protective of them but I felt it was so family oriented and safe that I would have issues bringing them with us! I cannot say enough how impressed I am, only downside, I wanted a cold bottle of water once in a while and they never seemed to be cold at all!

By , from chico ca on Jul 25, 2017

Review comment responded on Aug 18, 2017

Thank you for taking the time to share your experience at Fiesta Americana Puerto Vallarta with us, we always look forward to create memorable experiences. It was a pleasure for us to have you here, and I am glad to know about you after your stay so we can know everything we do, we do it right.

3

ant infested

Everyone

This resort is not one that I would return to.. The room was infested with ants. We were given a can of raid to treat the ants.. On day three after asking for the manger we were upgraded to a better room.. There should be more activities in the evenings. We had to leave the resort each night for entertainment.. We love Puerto Vallarta but will be staying at another resort..

By , from Atlanta, GA on Jul 18, 2017

Review comment responded on Jul 20, 2017

Dear Guest, Allow me to thank you for reviewing your experience. At Fiesta Americana Puerto Vallarta we take pride in the quality of the service and attention to detail that provide our guests with unforgettable experiences and it is my deepest regret to read that we have not been able to live up to your expectations. I have reviewed this matter with the Heads of every area in order to ensure these situations from repeating themselves in the future, and are committed to providing the excellent service that has come to define us.

5

beautiful hotel great pool and beach

Everyone

The fiesta Americana was one of the nicest hotels we've ever stayed at great poolside and beach waiters Miguel and polo were the best! Really impressed by the food not your average all inclusive I'll be back

By , from san francisco on Jul 3, 2017

Review comment responded on Jul 14, 2017

Thank you for taking the time to share your experience at Fiesta Americana Puerto Vallarta with us, we always look forward to create memorable experiences. It was a pleasure for us to have you here, and I am glad to know about you after your stay so we can know everything we do, we do it right.