The property was very quiet and close to the beach. You have to go check in at a hotel close to the airport. The traffic controllers will call the hotel to come pick you up. The hotel set us up with a driver that gave us an unshared taxi and made a stop at the grocery store without extra fees. The cottage is really cute and has what you need for a comfortable stay.
My girlfriend and I booked the Cottage for five nights over New Year's. Debbie's staff put us in the Studio, which was much smaller. She acknowledged the error but could not move us into the cottage. Instead she agreed to refund us the difference. It took more than a week for Debbie to process the refund, and it ended up being just $25/night--when in fact the Cottage was at least $75/night more expensive. She never gave us a full refund. If you book this property be prepare to get the wrong room.
Pros: perfect location for the beach. The beach umbrella and chairs came in handy! Area was quiet and felt safe. We stayed in Studio 2 and enjoyed the patio every morning during breakfast. Very relaxing and romantic spot. The bed was super comfy! We also took advantage of the washer on site ($1.75 per wash) and hung our clothes on the clothes line in the back. Staff was very friendly and responsive. Loved the island! Cons: I understand this was a tropical area, but the unit has an ant problem in the kitchen that needs to be addressed. There was a stream of ants coming from a corner of the counter. We cleaned the area before we used it and disturbed a bunch of ants in the toaster. We also swept the kitchen and bathroom floors when we arrived since there were a few dead insects on the floor. This could have been a magical vacation, but the unit is rundown and not enough attention to detail. The checkin process was also bumpy. The staff will pick you up from airport and take you to a different property for checkin and from there they will get you a taxi to South Fleetwood. We got the keys from a young man who did not know which unit we were staying in. When we arrived we located a unit labeled “the studio” and were glad our key worked. A few days later another couple knocked at our door saying they were advised they were staying in our unit. We tried to assist them and called the office (which is offsite) for them. Luckily they were able secure a room on the property.
Good place to stay and great beach close to South Fleetwood Grace Bay!
Pros: * Property very close to everyone * Beautiful area with ocean view * Good communication with owner * Quiet, private area incl. beach area Cons: * Property needs some TLC /maintenance (living room TV doesn't work, living room ceiling fan doesn't work, some electrical outlets in kitchen area don't work, some light fixtures don't work) * Window A/C units in bedrooms are loud (difficult to sleep) * Entire unit gets very warm & stuffy in the afternoon / it's difficult to keep a comfortable, consistent temperature throughout the day & evening
South Fleetwood Grace Bay is adjacent to popular attractions such as Providenciales Beaches and Grace Bay Beach. This 3-room, 3-star villa has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
All 3 soundproofed villas feature kitchens with refrigerators, ovens, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, ceiling fans, and safes are other standard amenities. Weekly housekeeping is available.
Guests staying at South Fleetwood Grace Bay enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking if you drive. Other amenities at this adults-only villa include a terrace, laundry facilities, and a garden.
The property was very quiet and close to the beach. You have to go check in at a hotel close to the airport. The traffic controllers will call the hotel to come pick you up. The hotel set us up with a driver that gave us an unshared taxi and made a stop at the grocery store without extra fees. The cottage is really cute and has what you need for a comfortable stay.
My girlfriend and I booked the Cottage for five nights over New Year's. Debbie's staff put us in the Studio, which was much smaller. She acknowledged the error but could not move us into the cottage. Instead she agreed to refund us the difference. It took more than a week for Debbie to process the refund, and it ended up being just $25/night--when in fact the Cottage was at least $75/night more expensive. She never gave us a full refund. If you book this property be prepare to get the wrong room.
Hi Michael,Thanks for your review. I am happy that you were able to find your dog. I guess cutting your trip short, to go in search of him was really worth itAgain, I apologize for the error in the room mix up. You stated that you booked on ORBITZ. We did not list our property on ORBITZ, we are on EXPEDIA. Apparently, ORBITZ is a subsidiary of EXPEDIA. On EXPEDIA, The Cottage is 375.00/night and The Studio is 350.00. If there is a markup on ORBITZ, I don't know, but what I got from EXPEDIA, was 300.00/night, and it is from this 300.00, that I gave you.Please speak with ORBITZ and/or EXPEDIA.
Pros: perfect location for the beach. The beach umbrella and chairs came in handy! Area was quiet and felt safe. We stayed in Studio 2 and enjoyed the patio every morning during breakfast. Very relaxing and romantic spot. The bed was super comfy! We also took advantage of the washer on site ($1.75 per wash) and hung our clothes on the clothes line in the back. Staff was very friendly and responsive. Loved the island! Cons: I understand this was a tropical area, but the unit has an ant problem in the kitchen that needs to be addressed. There was a stream of ants coming from a corner of the counter. We cleaned the area before we used it and disturbed a bunch of ants in the toaster. We also swept the kitchen and bathroom floors when we arrived since there were a few dead insects on the floor. This could have been a magical vacation, but the unit is rundown and not enough attention to detail. The checkin process was also bumpy. The staff will pick you up from airport and take you to a different property for checkin and from there they will get you a taxi to South Fleetwood. We got the keys from a young man who did not know which unit we were staying in. When we arrived we located a unit labeled “the studio” and were glad our key worked. A few days later another couple knocked at our door saying they were advised they were staying in our unit. We tried to assist them and called the office (which is offsite) for them. Luckily they were able secure a room on the property.
Perfect location for the beach. The beach umbrella and chairs came in handy! Area was quiet and felt safe. We stayed in Studio 2 and enjoyed the patio every morning during breakfast. Very relaxing and romantic spot. The bed was super comfy! We also took advantage of the washer on site ($1.75 per wash) and hung our clothes on the clothes line in the back. Staff was very friendly and responsive. Loved the island! Re ants, we have very little control, other than spraying, which is done monthly. Had you informed us, we would have dealt with it. We also ask that guests avoid leaving dirty dishes for long periods, to avoid this. We bought this property a few years ago, because we thought it was a quaint, tropical oasis, and very different from the high-rise, overbuilt structures, that are common in tourist areas. Something you may describe as run down, there are other guests who are drawn to a clean, laid back, quiet, tranquil destination. You would have read the check-in procedure before you arrive (on the day you booked), so that should not have been a surprise. Furthermore, this is not as uncommon, as you may think. There are two studios listed on the booking site, and so the other guest may have just thought that that was theirs, since that one has the word 'studio' on the outside. I will speak to the agent who checked you in, and find out what was happening on that day. South Fleetwood is a quaint, tropical, quiet, laid back property, ideally located within 5 minutes walk to EVERYTHING, and best suited for persons who want the proximity to EVERYTHING, but not the glitz and glamour. Thank you, and we hope to see you again
Good place to stay and great beach close to South Fleetwood Grace Bay!
Thank you very much. It was a pleasure having you. Looking forward to hosting you again.
Pros: * Property very close to everyone * Beautiful area with ocean view * Good communication with owner * Quiet, private area incl. beach area Cons: * Property needs some TLC /maintenance (living room TV doesn't work, living room ceiling fan doesn't work, some electrical outlets in kitchen area don't work, some light fixtures don't work) * Window A/C units in bedrooms are loud (difficult to sleep) * Entire unit gets very warm & stuffy in the afternoon / it's difficult to keep a comfortable, consistent temperature throughout the day & evening
Hi Kristin, thanks for your review. It was grit having you and your family Cons: 1. * Property needs some TLC /maintenance (living room TV doesn't work-SORRY FOR THE INCONVENIENCE. WE WERE IN CONSTANT DIALOGUE WITH THE CABLE COMPANY, AS THE ISSUE WAS THEIRS, NOT OURS. THEY KEPT PROMISING AND NEVER CAME THROUGH. 2. living room ceiling fan doesn't work, some electrical outlets in kitchen area don't work, some light fixtures don't workIT DOES, IT HOWEVER WORKS WITH THE REMOTE. WHEN WE CAME BY THE MORNING TO SHOW YOU, YOU WERE STILL IN BED, WE COULD ONLY LEAVE THE SUPPLIES YOU REQUESTED AT THE DOOR. AGAIN, SORRY FOR THE INCONVENIENCE) 3. * Window A/C units in bedrooms are loud (difficult to sleep) * Entire unit gets very warm & stuffy in the afternoon / it's difficult to keep a comfortable, consistent temperature throughout the day & evening IF THE WINDOWS ARE KEPT OPEN THROUGHOUT THE DAY, THE UNIT IS COOLER IN THE EVENINGS.
Thanks for choosing us, and for taking the time to write this review. We hope to see you again, soon