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Hilton Providence

3.5 out of 5.0

Recent guest reviews

Convenient location, walking distance to a lot of things; easy check in/out; underground parking

My experience might be described as nothing terrible but nothing great. Smallish rooms. The electrical outlet in the desk lamp did not work and instead of fixing or replacing it, they brought an extension cord. There is very little space between the desk and the bed so this was not a great place to work.

All was pleasant with the exception of the manager who was quite unprofessional. Convenient location. Easy in and out. Great staff for the most part. Comfortable beds.

The staff was super friendly and went out of their way to make us comfortable. I'm not usually a hotel person since I like more unique experiences but if you're looking for easy and comfortable this will do.

The whole client experience from Check-in to Check-out is poor. The lobby, halls and rooms are shabby, tired and poorly lighted. Room carpeting was sticky and stained (could not walk in bare feet!) while the wall paper was peeling and the lighting was cheap fluorescent blue light. Not worth the $300 per night and not worthy of even 1 star. Weak effort by Hilton to exploit proximity to Brown University.

We arrived withou previous notification they suggest use your system and we receive a better deal than direct. Better than that impodibke. Nice room confortable the hotel very well placed etc

A very nice hotel. Convience to downtown. Very nice rooms and very friendly staff. Good service at the resturant. Clean exercise room, but was out of towels. I had a very nice stay.

This reservation was made prior to my leaving on this trip by another co-worker. When I arrived I went ahead and gave my credit card for incidentals. On the last day of my stay I noticed that my credit card had been charged for two rooms although the rooms had already been paid for. I called the front desk and I was told the charges were being removed. I went down stairs to get a receipt and the attendant told me that they weren't removed and that she would take care of it. Over a month later the charges are still on my credit card and have failed to be removed. I put a dispute of the claims on my card. I called multiple times and finally someone didn't send me to voicemail and said she was going to reverse the charges I am still waiting to see if they are being removed. I think that the hotel should have number one, removed the charges and number two, offered to give me some kind of perk for my inconvenience. I also had issues with getting on the internet and couldn't even sign on the first night of my stay. In addition, my shower curtain smelled of mildew and was cloth so I suggest washing those frequently. I have never given a hotel a bad review in my life, but I felt I should share this information with everyone. Thanks!

This Hilton is very convenient to everything in downtown Providence. Within walking distance to Federal Hill and its great Italian restaurants. A bit further from Brown, but still walkable--Providence is not all that large. Good hotel--comfy beds and the in-room A/C unit worked very well. Front desk staff and valets very friendly and helpful. We were here to visit family so really didn't use amenities or WIFI, but the hotel is clean, rooms were clean and comfortable. Just around the corner from Dunkin Donuts center and a block from convention center. Across the street from Trinity Brew Pub and only a block from the Trinity Rep Theater.

Hotel met expectations. It was in a great location for walking in the city . We would definitely stay there again when in town.

Full size beds with low ceiling. Stiff air, loud AC unit.

We choose Hilton in Providence because nothing affordable or available for our weekend in Newport. It was a straight shot and 35 minutes from Newport which was ok. The beds were comfortable, the room was good, the check in was good and the valet staff excellant. They gave us water bottles, suggestions, directions each time we left. Now the bad part. The air conditioning unit made a huge thud every ten minutes all night long waking me up each time in a panic. We also dealt with a large sports team and their families yelling and laughing into the early morning hours. Many calls to security finally quieted them. I wish there was a separate floor with a lounge for large groups in a hotel that is a popular hotel to sports and dance groups. I get that they want comraderie and fun but it's hard for the rest of us travelers! Lastly, traffic and sirens were loud all night.

Awesome trip! Thats all thats needed. Great stay, friendly staff, good food, easy to get in and out of. Great time

Went to Providence for a weekend getaway with some friends. Spent a lot of time walking around the city and seeing all of the sights.

Yes it was brief but enjoyable. I would recommend it

In town for my daughter's graduation from Brown, this hotel was perfect. Walking distance to the university and to many great restaurants. Mar

In town for my daughter's graduation from Brown, this hotel was located walking distance to the university and various great restaurants & shopping areas.

in town to visit family who recently moved to Rhode Island - enjoyed Cliff Walk views

Stayed at the hotel for a conference up the street at the Rhode Island Convention Center, so the location was quite convenient and pricing competitive. The best part of the experience was the staff. Everyone from the valets to room service were genuinely friendly and personable. Second-best part was the food at Shula's restaurant - tasty with generous portions and excellent service. The rooms were standard Hilton issue with surprisingly good in-room coffee. The beds weren't particularly comfortable and as I'm not European, I'm not a fan of their postage-stamp sized pillows. By far the worst part of the experience was the office chair that is supposed to be ergonomic but instead was simply uncomfortable to the point of being painful. I appreciated the effort but the execution made putting together a last-minute presentation absolute torture. Had this stay not been for a conference the chair wouldn't have been a big deal, but I needed to work at the desk and it was next to impossible to do. Still, overall the hotel is clean and conveniently located, so I would recommend it to anyone needing accommodations with reliable quality.

21 Atwells Ave Providence RI

Hotel highlights

  • Walking distance to Kennedy Plaza and Rhode Island State Capitol Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Providence, Hilton Providence is a leisurely stroll from popular sights such as Kennedy Plaza and Rhode Island State Capitol Building. This 274 -room, 3.5-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi. It's in central Providence and also close to Brown University and Roger Williams Park Zoo.


Dining

Sit down for a leisurely bite to eat at the onsite steakhouse, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is served for a fee each morning.


Rooms

Hilton Providence's 274 air-conditioned rooms provide coffee makers, safes, and ironing boards. Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding.


Property features

At Hilton Providence, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is offered for USD 28 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include 5 meeting rooms, a 24-hour business center, and express check-out.

Room options

Room, 2 Double Beds

Full 2 | Sleeps 4

Queen Bed

Queen 1 | Sleeps 3

One King Bed, Roll In Shower

King 1 | Sleeps 3

One King Bed, Non-Smoking, Accessible

King 1 | Sleeps 3

Guest reviews for Hilton Providence

Everyone (8) Business (20) Couples (30) Family (18) Friends (11) Other (10)
4

overall good visit

Everyone

Convenient location, walking distance to a lot of things; easy check in/out; underground parking

By , from Boston on Dec 4, 2017

3

about average

Everyone

My experience might be described as nothing terrible but nothing great. Smallish rooms. The electrical outlet in the desk lamp did not work and instead of fixing or replacing it, they brought an extension cord. There is very little space between the desk and the bed so this was not a great place to work.

By , from Houston, TX on Nov 18, 2017

4

easy in and out-centrally located.

Everyone

All was pleasant with the exception of the manager who was quite unprofessional. Convenient location. Easy in and out. Great staff for the most part. Comfortable beds.

By on Oct 27, 2017

4

close to the convention center with all the needs

Everyone

The staff was super friendly and went out of their way to make us comfortable. I'm not usually a hotel person since I like more unique experiences but if you're looking for easy and comfortable this will do.

By on Oct 7, 2017

Review comment responded on Dec 5, 2017

Dear Valued Guest, Thanks for taking the time to review your experience with us. We are glad to read that our staff was friendly and made you feel comfortable. Thanks for staying with us and we hope to see you soon! All the best,

2

tired, run down and overpriced.

Everyone

The whole client experience from Check-in to Check-out is poor. The lobby, halls and rooms are shabby, tired and poorly lighted. Room carpeting was sticky and stained (could not walk in bare feet!) while the wall paper was peeling and the lighting was cheap fluorescent blue light. Not worth the $300 per night and not worthy of even 1 star. Weak effort by Hilton to exploit proximity to Brown University.

By on Sep 28, 2017

5
Everyone

We arrived withou previous notification they suggest use your system and we receive a better deal than direct. Better than that impodibke. Nice room confortable the hotel very well placed etc

By on Sep 7, 2017

2

not good for price paid

Everyone

By on Oct 25, 2016

5

a good place to stay

Everyone

A very nice hotel. Convience to downtown. Very nice rooms and very friendly staff. Good service at the resturant. Clean exercise room, but was out of towels. I had a very nice stay.

By on Apr 9, 2016

3

conference stay

BusinessTravelers

This reservation was made prior to my leaving on this trip by another co-worker. When I arrived I went ahead and gave my credit card for incidentals. On the last day of my stay I noticed that my credit card had been charged for two rooms although the rooms had already been paid for. I called the front desk and I was told the charges were being removed. I went down stairs to get a receipt and the attendant told me that they weren't removed and that she would take care of it. Over a month later the charges are still on my credit card and have failed to be removed. I put a dispute of the claims on my card. I called multiple times and finally someone didn't send me to voicemail and said she was going to reverse the charges I am still waiting to see if they are being removed. I think that the hotel should have number one, removed the charges and number two, offered to give me some kind of perk for my inconvenience. I also had issues with getting on the internet and couldn't even sign on the first night of my stay. In addition, my shower curtain smelled of mildew and was cloth so I suggest washing those frequently. I have never given a hotel a bad review in my life, but I felt I should share this information with everyone. Thanks!

By on Oct 13, 2015

5

visiting family

Couples

This Hilton is very convenient to everything in downtown Providence. Within walking distance to Federal Hill and its great Italian restaurants. A bit further from Brown, but still walkable--Providence is not all that large. Good hotel--comfy beds and the in-room A/C unit worked very well. Front desk staff and valets very friendly and helpful. We were here to visit family so really didn't use amenities or WIFI, but the hotel is clean, rooms were clean and comfortable. Just around the corner from Dunkin Donuts center and a block from convention center. Across the street from Trinity Brew Pub and only a block from the Trinity Rep Theater.

By on Sep 15, 2015