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Recent guest reviews

Pool was ground level so people outside on the sidewalk could look in, no privacy and awkward for guests. Parking costs $30 Overnight and had to pay everytime I took my car out of the garage. Over all just didn’t feel great about staying here.

Clean

Love the hilton facilities. Quiet and accomodating

The front desk person Serida (sp?) was OUTSTANDING. Her level of customer service and attention was SUPERB! She is a great representative of your company. Also, Peter the young man parking vehicles. He was fantastic! Attentive. Speedy. And a great personality!

Perfect location

The air controller in the room didn’t work properly. The room was freezing cold. Not a great nights sleep as a result.

Great location. The woman who checked us in needs a huge improvement with her people skills. Overall the hotel was nice.

We had to report that our bath floors were dirty. There was mold in the shower and when we used the towels to stand on in the shower they were black when we picked them up. We reported it to the check out staff and showed her pictures. Her first comment was we can’t adjust your rate. I said I’m not looking for that- I’m just telling you the room was dirty as in the bathroom.

Great room, excellent location staff were super helpful scored a spot out back for 25 dollars only minus, no baththtub

Nice hotel, great location. Would definitely recommend.

Nice hotel- central to everything. The bathrooms need updating. Shower knob fell apart, caulking is old and looks molded.

Close to everything, very clean, bright, the room was large and very comfortable. I will definitely stay there again the next time we visit Portsmouth.

Very clean and friendly staff... would recommend and visit again

We drove an hour from home to Portsmouth, to spend three days and two nights -- Strawbery Banke museum, downtown eats and shopping. Parked across the street in municipal garage (Xmas Day was free, so that was cheaper than hotel parking) and never took the car out. Walked everyplace. Friendly staff... but did not know what nearby places might be open for food Xmas night.. we found a few excellent choices.

High St Portsmouth NH

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Hilton Garden Inn Portsmouth Downtown places you next to Market Square and Moffatt-Ladd House. This 3-star hotel has 131 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the bar. Order from room service to satisfy your hunger without leaving your room.


Rooms

LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, refrigerators, and microwaves. Bathrooms are shared.


Property features

Guests of Hilton Garden Inn Portsmouth Downtown have access to an indoor pool, a gym, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Room, 1 King Bed (Mini Fridge/Microwave)

1 King Bed | Sleeps 4

Room Accessible Hearing Impaired/Roll-in Shower (Mini Fridge/Microwave)

1 King Bed | Sleeps 4

Room, 1 King Bed (Mini Fridge/Microwave)

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Portsmouth Downtown

Everyone (28) Couples (9) Family (7)
3
Family Friends

Pool was ground level so people outside on the sidewalk could look in, no privacy and awkward for guests. Parking costs $30 Overnight and had to pay everytime I took my car out of the garage. Over all just didn’t feel great about staying here.

By on Jul 3, 2022

Review comment responded on Jul 14, 2022

Apologies for the issues you experienced. Thank you for your valuable feedback.

5
Everyone

By on Apr 26, 2022

4
Partner Couples Friends

Clean

By on Mar 2, 2022

Review comment responded on Mar 7, 2022

Thank you for taking the time to review us. We appreciate the feedback and hope to welcome you back soon!

5
Friends

Love the hilton facilities. Quiet and accomodating

By on Jan 23, 2022

Review comment responded on Feb 1, 2022

Thank you for taking the time to review us. We appreciate the feedback and hope to welcome you back soon!

5
Partner Couples Business Business

The front desk person Serida (sp?) was OUTSTANDING. Her level of customer service and attention was SUPERB! She is a great representative of your company. Also, Peter the young man parking vehicles. He was fantastic! Attentive. Speedy. And a great personality!

By , from Concord on Oct 21, 2021

Review comment responded on Oct 25, 2021

Thank you so much for choosing our hotel for your stay and all the kind words regarding our staff member. We are delighted that we exceeded your expectations and hope we get to welcome you back on your next visit!

4
Partner Couples

Perfect location

By on Sep 20, 2021

Review comment responded on Sep 20, 2021

We appreciate you sharing your feedback and hope we have the opportunity to host you again in the future!

3
Everyone

By on Aug 10, 2021

2
Partner Couples

The air controller in the room didn’t work properly. The room was freezing cold. Not a great nights sleep as a result.

By on Jul 2, 2021

Review comment responded on Jul 15, 2021

Thank you for your valued feedback. We are sorry for the issues you encountered.

4
Everyone

By on Jun 19, 2021

Review comment responded on Jul 15, 2021

Thank you for staying with us!

2
Family

Great location. The woman who checked us in needs a huge improvement with her people skills. Overall the hotel was nice.

By on May 31, 2021

Review comment responded on Jun 16, 2021

Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure to do better in the future.

Hilton Garden Inn Portsmouth Downtown

100 High St, Portsmouth, NH 03801
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