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Best Western Plus Portsmouth Hotel & Suites

2.5 out of 5.0

Recent guest reviews

Three sets of door keys did not work very frustrating going back to front desk Diner attached was a 5 star

Hotel close to downtown Portsmouth. Rooms clean and comfy.

I stayed with another adult and a 5 year old. We figured more space would be helpful so we tried the suite. The pictures do not do it justice. Our suite had 2 bedrooms and a central living room. Each room had a TV. The bathrooms have huge tubs with jets. The room heaters worked well. I was able to play movies on the TVs hdmi port from my laptop. My son loved this. The only real thing missing was a bit more closet space and an oven, otherwise you had a coffee maker, pots, pans, stove, fridge, toaster, microwave, freezer and more.

Very nice hotel. Great location! Looks like it was recently remodeled. Staff was very friendly. Roundabout Cafe was good for breakfast and dinner.

The hotel room was clean and spacious. There was a nice pool and hot tub. A convenient restaurant with big servings.

The do not disturb sign wasnt enough to keep housekeeping from slamming the vacuum head into the bottom of our door repeatedly or from smashing/kicking the flashing around the door after it popped out. They even had maintenance join in the party. No consideration whatsoever to the DND sign. My mother was sound asleep napping and this made her feel like someone was breaking in. She was terrified. No one apologized or asked us how our stay was as we checked out- just took the keys and said have a nice day. Very unhappy.

This hotel was overall just ok! The room door was open when we got there which made me very nervous to even go in. The bathroom was very dirty:hair, private part hair on the floor, and used soap. The beds were old and uncomfortable. If you stay for a night u guess it's ok but I would not stay at this best western again! The dinner next door was the best part of our stay!

I've stayed at, literally, hundreds of hotels. This one will not host me as a guest again. In short, unprofessional lobby personnel who were unorganized, had no means of communication with other groups, such as housekeeping except for running down hallways (WHAT?), room was not ready upon check-in (and we did not arrive until 95 minutes AFTER stated check-in), pool closed early - even though we were IN it. Too many not-cool things.

Overall we had a great trip! Close proximity to Kittery shopping and downtown Portsmouth!

Clean, spacious room. be careful - no breakfast is offered, but there is a diner next door.

Room service employee's and women at front desk polite and helpful. However male front desk agent lazy and misleading when asking for a vacuum to compress our storage bags for packing. He said they have no vacuums. Hmmmm! Heat would not shut off in room and we had to leave sliding door open all night for comfort ( 11 degrees outside and 1st floor). One would think they would refund us for putting up with sleeping with doors open at night. Shower curtain wouldn't stay closed and we had to bend plastic curtain hooks to keep water from getting on floor. They never even offered us a comp night for our next stay at best western. You get what you pay for. I do not recommend this hotel

Good nite for price. Clean and staff were very helpful.Bed was very comfortable, with nice big room. Wish it had continental breakfast, as it is quick, but only restaurant next door had great food, but ... very busy, taking longer than we planned, as had long drive ahead of us. Would recommend this hotel.

very convenient location; great breakfast at the connecting diner next store; on a business trip with international visitors; rooms were outdated but clean and comfortable; wireless internet well below average; staff was very helpful and very professional plus a lot of fun;

Everything was acceptable about the hotel except the internet. I would hate to depend on its efficiency on a business trip. Super slow.

Great location. Very relaxing enjoyable time!! Perfect place for families and singles.

Last min getaway was easy and the suite was as described. Loved having a living iron separate from beds... Could do without the air conditioning units which were quite loud

Easily accessible, had all basic needs, rooms were clean and pretty, the kitchen was very nice as well!

Staff was very helpful, I needed to print tickets to a Red Sox game and also my airline tickets, they did it for me at the front desk...

Hotel was great, staff was friendly and helpful. However, there were stains (possibly blood?) on the carpet and walls all the way down our hallway. That was kind of gross. Also, everything in the area, including the hotel diner, closes at 10 or 11, so it was kind of hard to find anything to eat when we got back from the beach. Other than that, I had no issues.

580 US Highway 1 Bypass Portsmouth NH

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Best Western Plus Portsmouth Hotel & Suites places you within a mile (2 km) of Jackson House Museum and George Rodgers House. This 169-room hotel has conveniences like a restaurant, an indoor pool, and free in-room WiFi. It's in the historical district and also close to Albacore Park and Discover Portsmouth.


Dining

Sit down for a leisurely bite to eat at the onsite diner, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 5 AM to 1:00 PM.


Rooms

All of Best Western Plus Portsmouth Hotel & Suites's 169 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.


Property features

Guests staying at Best Western Plus Portsmouth Hotel & Suites enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, 4 meeting rooms, and a conference center.

Room options

Superior Room, 2 Double Beds, Non Smoking, Microwave

Full 2 | Sleeps 4

Suite, 1 King Bed (Oversized Room)

King 1 | Sleeps 2

Suite, 2 Double Beds (Oversized Room)

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Guest reviews for Best Western Plus Portsmouth Hotel & Suites

Everyone (7) Couples (11) Business (1) Family (11) Friends (8) Other (1)
2

keys don't work x3

Everyone

Three sets of door keys did not work very frustrating going back to front desk Diner attached was a 5 star

By , from florida on Sep 4, 2017

Review comment responded on Sep 7, 2017

We are so sorry you had difficulties with keys, we apologize for the trouble. We are all glad you enjoyed the fantastic Roundabout Diner. They serve terrific food with great service. We hope you will return soon.

4
Everyone

Hotel close to downtown Portsmouth. Rooms clean and comfy.

By on Aug 23, 2017

5

the suites are amazing.

Families

I stayed with another adult and a 5 year old. We figured more space would be helpful so we tried the suite. The pictures do not do it justice. Our suite had 2 bedrooms and a central living room. Each room had a TV. The bathrooms have huge tubs with jets. The room heaters worked well. I was able to play movies on the TVs hdmi port from my laptop. My son loved this. The only real thing missing was a bit more closet space and an oven, otherwise you had a coffee maker, pots, pans, stove, fridge, toaster, microwave, freezer and more.

By , from Las Vegas on Jan 25, 2017

Review comment responded on Feb 13, 2017

Dear Matt, Thank you for writing such a nice review of our hotel. We find your insights and opinions to be very helpful and can use them to implement improvements in the future. Our hotel is certainly in a central location to many local attractions such as beaches, downtown Portsmouth, Kittery, Water Country and much more. We are glad you found our two-bedroom suite to be comfortable and spacious. We hope you will come back and visit us again soon!

4

great location for couples/families driving in

Everyone

By , from RI on Nov 14, 2016

4

visit at unh

Everyone

Very nice hotel. Great location! Looks like it was recently remodeled. Staff was very friendly. Roundabout Cafe was good for breakfast and dinner.

By on Oct 25, 2016

4

the hotel was nice for the price we paid.

Everyone

The hotel room was clean and spacious. There was a nice pool and hot tub. A convenient restaurant with big servings.

By , from Wisconsin on Oct 22, 2016

3

conveniently located

Everyone

The do not disturb sign wasnt enough to keep housekeeping from slamming the vacuum head into the bottom of our door repeatedly or from smashing/kicking the flashing around the door after it popped out. They even had maintenance join in the party. No consideration whatsoever to the DND sign. My mother was sound asleep napping and this made her feel like someone was breaking in. She was terrified. No one apologized or asked us how our stay was as we checked out- just took the keys and said have a nice day. Very unhappy.

By on Jul 21, 2016

2

one night stay

Everyone

This hotel was overall just ok! The room door was open when we got there which made me very nervous to even go in. The bathroom was very dirty:hair, private part hair on the floor, and used soap. The beds were old and uncomfortable. If you stay for a night u guess it's ok but I would not stay at this best western again! The dinner next door was the best part of our stay!

By on Feb 16, 2016

2

i won't go back

Couples

I've stayed at, literally, hundreds of hotels. This one will not host me as a guest again. In short, unprofessional lobby personnel who were unorganized, had no means of communication with other groups, such as housekeeping except for running down hallways (WHAT?), room was not ready upon check-in (and we did not arrive until 95 minutes AFTER stated check-in), pool closed early - even though we were IN it. Too many not-cool things.

By on Aug 8, 2015

5

bachelorette party weekend

GetawayWithFriends

Overall we had a great trip! Close proximity to Kittery shopping and downtown Portsmouth!

By on Aug 4, 2015