Residence Inn by Marriott Portsmouth3.0 out of 5.0
Recent guest reviews
The rooms are clean and the staff is friendly but the internet is at dial up speeds.I'm getting about 2mbps speeds here and keep getting kicked off for bad signal strength even after the hotel manager said she had it "fixed".I could understand that if this hotel was cheap but it's not.I wouldn't recommend coming here for business if you require decent internet.I am supposed to be here for a couple months for work but I will probably find another hotel with better wifi.
I’ve stayed at so many Marriott resorts across the UK, Canada and of course the USA.. never have I been charged for parking, various speeds on internet, breakfast and all while staying on a standard double bed that was well do a replacement, the room was stuffy, stale and desperately overdue a refit... it didn’t even have a flat screen TV or enough power behind the shower to get the shampoo out of your hair... and don’t expect to plug your phone in to charge next to the bed!!!! No sockets!
There was a minor delay when checking in the hotel. The hotel is going under remodeling. The Suite we stayed in was decent, a little dusty, but ok. The buffet breakfast was pastries since the dishwasher broke down, But overall wasn't to bad.
This is an excellent Residence Inn with good location to downtown Portsmouth. The hotel has good amenities. The exercise room is sufficient, morning breakfast is well done for a hotel self-serve buffet, rooms are well decorated and very clean. A great hotel for downtown Portsmouth.
This is the most disgusting hotel I have ever stayed in. I am a Marriot Platinum Rewards member. Normally I am greeted with a Welcome Gift Bag and given one of the nicer rooms in the hotel. On this arrival —-no gift bag and I seriously must be in the worst room there. At least I can not imagine one worse than this. The room is filthy! The shower current has mold on it, the furniture is shredded, table leg is broken, coffee pot leaked all over counter, the bath tub will not drain, some lamps have burnt out light bulbs or do not work at all. When our tv would not work, I called the front desk and was told to look behind the dresser and see if maid had unplugged it. Yes it was unplugged but it was ATLEAST 1/8” thick with dirt and dust. It was somewhat noisy. The closet door is also a mirror which is duck taped together
Always convenient when working in Pease. Rooms with kitchens facilities along with a bedroom. Some rooms have this separate bedrooms. Some are more like studio apartments. Several nights a week there are drinks and food for free in the lounge. Also breakfast is always included. This has both continental items as well as hot breakfast items.
My wife and daughter and her husband and two children spent two days and one night at this great hotel. We arrived at 9 a.m. and our rooms were ready and we were invited to have breakfast. (We used mobile check in.) We swam in the indoor pool with our 4 and 6 year old and the water was warm and sparkling clean. My daughter's room had a strange odor. We weren't sure from what. The front desk gentleman gave her a new room on the spot which was really appreciated. We spent two days walking around Portsmouth enjoying the great weather and wonderful restaurants. Check out was a breeze and the charges on the bills were perfect. We'll be back for the Veteran's Day weekend.
This was our 2nd time here, and overall it's a nice hotel but I would prefer the Hilton which we had stayed at before. After placing "do not disturb" sign on door, someone from cleaning staff was banging on the door while I was getting out of the shower. They also (weekday crew) were knocking on the door at 830 AM to clean. When I complained to front desk I got an apology but no followup. Bathroom should have 2 sinks for all the room it has, and the shower didnt have a door and water always was on the floor. (I think it was a handicapped unit) . Sofa was lumpy and sagged in places. Breakfast staff was very nice and helpful; room was clean; front desk staff always greeted us and were very pleasent.
The five of us stayed here overnight to move my daughter into UNH the next day. It's located at the beginning of the Pease Tradeport, near big box stores and strip malls and about a 10 minute drive to downtown and waterfront. We chose a 2 bedroom suite, which also had 2 full bathrooms - a blessing with 5 people. The lobby looks newly renovated and there was no wait to check in. We were in room 306, near an elevator as my Marriott profile requests. The room was spacious, with a kitchen and living room combo with fireplace, and two bedrooms with king beds in each. This is a pet peeve of mine - I would expect the groups that use these rooms to be families - why not put double queens in one of the bedrooms? In this case, I think the bedrooms would be a bit too small for 2 beds, so it was obviously planned this way - it's just shortsighted in my opinion. The bathrooms were small but clean with sinks on the outside , which is helpful so more than one person can be getting ready. The beds were too soft for me, but the rest of my party had no issue and slept fine. There were old fashioned alarm clocks, no USB plugins, and one outlet in each bedside light. It could use a tech update - most folks charge more than one item these days. Blackout drapes worked very well - we tend to keep drapes partially open and rise with the sun, but my kids' room was like a cave. The kitchen comes with basic dishes, roll of paper towels and dishwasher and dishwashing detergent. Breakfast in the morning - open room to the lobby contains many tables of various sizes and a beverage station with coffee, and hot chocolate/tea packages. A separate anteroom holds the food items. There is a small fresh fruit section with some cheeses and hard boiled eggs, a refrigerator with yogurt and milk, a bread area with bagels, English muffins and sliced bread, a waffle station with 2 machines and an oatmeal station (where they hide the fresh blueberries). Also there are 3 covered chafers - scrambled eggs (I'm very picky with these and they were very good for buffet eggs - not the normal icky fake eggs), roasted potatoes, and oddly enough - sliced kielbasa. I found the meat choice odd - it's not a well-known breakfast meat like sausage or bacon. A very friendly waitress came around and asked us if we needed anything, and the area was kept clean. We found this hotel on the whole perfectly acceptable - probably in need of some modernization in the near future, but it suited our needs and was clean and neat, with friendly workers. We would stay here again.
Not big hotel fans when traveling with our family of 5, but.... this place fit us perfectly in a 2 bedroom suite with 2 bathrooms. Complimentary breakfast was great as feeding a family of 5 can get expensive when traveling. Kids liked the pool. The grounds were nicely kept. The staff was friendly. Room was clean. I would definitely recommend this place if you are in or traveling around the Portsmouth area.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located within a mile (2 km) of Red Hook Brewery, Residence Inn by Marriott Portsmouth is within 2 miles (3 km) of Fox Run Mall. This 3-star aparthotel welcomes guests with 90 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking. Also near this Portsmouth aparthotel are Jackson House Museum and George Rodgers House.
Start your day off right with a free hot/cold buffet breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception.
All 90 air-conditioned apartments feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include sofa beds, coffee makers, and phones.
At Residence Inn by Marriott Portsmouth, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 181 reviews