Residence Inn by Marriott Portsmouth3.0 out of 5.0
Recent guest reviews
Let's start by saying I am a Marriott Platinum for life while also being a Hilton diamond . I know the good the bad and the ugly. This had a very accommodating front desk staff . Friendly and welcoming. Problem was they must be understaffed as the front was empty more than not. I came up for a wedding in union bluff house in York and figured I would stay in a known quantity rather than little boutique one in York. Should have stayed at one down town . Rooms were outdated and beds were horrible ,Marriott has been noted for the bed and the pullout and standard king had springs poking through. The bathroom had a ring of mildew accross the border and shower curtain missing rings . Frankly in was embarrassed aa I had my son and daughter in law with me and they know I love a great hotel. The sofa smelled like cat urine and was horrible. I let front desk know but I always feel bad . The breakfest was mediocre they were out of whatever was in third dish and garbage was full . What a waste of valuable Marriott points . I write this because you don't know what you don't know because you don't know it. Hope it helps them get act together. I take it personal being such a loyal Marriott player Well at least wedding was great.
My husband and I stayed at the Residence Inn for 2 nights. It is close to the highway so it is easy to get to the downtown area and other sights like Kittery, Maine or the beach towns along the coast. The bed and pillows were comfortable. The room was clean and easy to move around. It was also nice to have a separate sitting area and kitchen area. We enjoyed having a full fridge and sink. Wi-fi was free and easy to connect to in the room. The bathroom could use some attention in that it is dated and needs some upgrading. There is a complimentary breakfast each morning which includes waffles, eggs, a breakfast meat, oatmeal, cereal, yogurt, fresh fruit, toast, bagels, juice, coffee, etc. The front desk staff, housekeepers and the ladies working the breakfast buffet were all very friendly and helpful. There is a fitness room with the basic exercise equipment. My husband played a little basketball on the outdoor court during our stay. We did not take advantage of the free shuttle that will take you to the downtown area, but there is one available.
This Residence Inn is away from the touristy downtown Portsmouth area. Located inland of I95, near mall, big box stores, and airport (noise was not a problem). Set on well groomed land. Stayed here with our adult kids in two bedroom unit which was amply sized and complete with living space between the bedrooms. Modern, but with some signs of wear. In our unit, the living space ottoman was ratty and the curtains had very small that became evident when the morning sun exposed them. Breakfast was about what you expect and service was friendly. About 10-15 minutes to get into Portsmouth night spots, and very close to Kittery border. Free shuttle bus to town, but it only runs til 8PM. Walls a bit thin - could hear family in next room rather clearly.
My husband and I went on an impromptu road trip to Portsmouth for some R&R. We booked this hotel last minute. The room was spacious and very clean. Hotel staff were friendly. Hotel provides continental breakfast, swimming pool, business center and gym. It is in the heart of downtown Portsmouth. Walking distance to everything. Only downfall is there is no parking. They offer overnight valet parking for $25. Also, due to the location the street can be loud so if you are a light sleeper you may want a hotel that is not centrally located. I did not have a problem with the noise. We will stay there again.
We stayed here on our way back from Florida. It was nice. Very large and parking is a PIA 19 bucks to walk to a parking lot. Typical food well overpriced but good with decent service. Oh. Did I say. It had the only channel on tv that I could watch my team playNhl.
I stayed at this hotel for a month in February- March 2017 as I was visiting my client's office. The hotel and its staff are just awesome and went extra length to make my stay comfortable. Pros 1. Nice room. I was staying in a studio suite and the room was big enough for me. The bed was comfortable and kitchen had all utensils that one would need. There is also a microwave, a refrigerator, a big TV, separate work area and my favorite free popcorn. 2. Good amenities. The gym had treadmill, a cycle and a stepping machine along with multiple weights. The pool water temperature was right and there were always towels available. 3. Food. They have free breakfast in morning with options for veg, non veg and gluten free people. Also on Monday, Tuesday and Wednesday they serve free food and beer and wine. The Red Hook pub and Paddy's restaurant are a minute or 2 minutes walk away. The downtown is just a 20 minutes cab ride from here and the bus stops infront of the hotel. The main bus terminal is 10 minutes away and the airport is roughly same distance from here. And the staff are just wow. Overall I was very happy during my stay and would recommend this to anyone. Bonus: If you are a runner then there are quite a few running routes around this hotel.
To be fair, we stayed here for over a month while displaced from our home due to weather damage, so this wasn't a business or pleasure stay. However, we moved back home far before the repairs were completed, simply because this hotel wasn't clean, safe or convenient and for us, living in a construction zone was preferable. Our adjuster placed us here because we wanted a hotel with a full kitchen.....we weren't interested in eating out every night, and hoped to be able to keep our lives as normal as possible by having family meals at the hotel. Although the kitchen was equipped with a full sized refrigerator, electric range and dishwasher along with a few dishes and utensils, there is virtually no ventilation....so meals that were cooked in that suite six months ago still linger. After the first night's meal, I opened the windows, bought a plug-in deodorizer, and we ate from the microwave the rest of the month. Very disappointing. I did hear that much of the hotel had been recently renovated, and the lobby and dining area are nice, but the suite we had on the third floor was sorely in need of a good cleaning or renovation. There were white stains on the drapes, the kitchen cabinets and walls were splattered with Lord only knows what, and they do not vacuum daily. The décor is red and teal with a definite 1990's feel. The walls are paper thin.....coughing, speaking and sex can be heard from the room next to you. There were a number of little annoyances....we had a problem with our keys, we stayed during a snowstorm and the parking lot wasn't fully cleared for several days, the external door did not shut and lock correctly, and I viewed a lady almost lose her arm when the elevator doors failed to open while she was trying to get her groceries in. The 'fitness center' featured a couple of treadmills (one that didn't work) and a bike. There is a pool indoors, which appeared nice. They do allow animals, which can be a blessing or curse depending on your perspective. I did spot a large (but friendly) dog wandering alone in the hallways one morning and of course, you will hear the occasional barking. I am not sure if they keep pets on any particular floor. We had a one bedroom suite, which was sufficient, but the TV didn't always work (you had to turn it off and on repeatedly to get a picture), and the dishwasher was pretty loud. Besides there being a broken external door, we witnessed the police and coroner show up (along with a commercial cleaning company) to mop up what I can only imagine to be some sort of unattended death. This hotel isn't in a particularly bad neighborhood, but I was very cautious throughout my stay, and that experience validated my concerns. There were some excellent features, however. The hotel is near the mall, movies, dining and downtown Portsmouth (a short drive). Monday-Wednesday there is some sort of complimentary meal/snack at 6 p.m. in the dining area with free wine and beer. (there is no restaurant). The desk staff and housekeeping staff were very friendly and polite. You can grill outside on a gas grill that is set up near a small basketball court, and this is a non-smoking hotel. There is a full breakfast every morning, but it doesn't start till 6:30, and that is a bit late for most working people. My husband was thrilled with the microwave popcorn left for us by our housekeeping staff. If you're planning to stay for a vacation in the Seacoast, and you're traveling with children or pets, this would be a good alternative to an expensive beach property. I would say this is also a good alternative for anyone who needed a long-term stay and who could afford dining out because cooking smells permeated the room and hallways. Perhaps the third floor renovations will be done soon.
If you like torn curtains, carpets with popcorn kernels and lint all over, stains on the carpet and stained bedding, then this is your place to stay. The whole room is in desperate need of renovations. The first room I would not stay in because it was so dirty. They moved me and that one was better, but certainly not worth the amount charged. If you stay, avoid the third floor.
Almost finished with remodeling of the guest rooms. The lobby, fitness center and pool have been remodeled. The hot tub was lost but the fitness center was enlarged. Same courteous service. They have reduced the number of nights that food and beverages are supplied.
I stayed just this past week, the 26th of December for three nights with my family for our Christmas vaca. I had a very good time, the breakfast has a decent variety, and even the small studio rooms are pretty spacious and cleaned well. Although when we initially checked into our room the tv was broke, (it looked as though someone threw something at it) the front desk was more than happy to let us move rooms which I appreciated greatly. I don't remember the front desk guys name but he was pretty young and very laid back (in a good way). The pool was pretty small for me but that's something I can look past as I am 6ft 4in. The staff was also great with shuttle transportation as well, they got us to downtown Portsmouth and picked us up with ease. I can't say enough about the staff, all of them were so friendly. There were also little bags of microwave popcorn left in the room when you first get there, and they replace them every time they clean the room which I thought was a nice touch. The tv also turns around 360 degrees so you can watch it from the bed or the living area. My one other complaint is that some of the rooms my family stayed in had a weird smell upon arrival but it wasn't anything too noticeable, otherwise I had a great time.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located within a mile (2 km) of Red Hook Brewery, Residence Inn by Marriott Portsmouth is within 2 miles (3 km) of Fox Run Mall. This 3-star aparthotel welcomes guests with 90 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking. Also near this Portsmouth aparthotel are Jackson House Museum and George Rodgers House.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.
All 90 air-conditioned apartments feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include sofa beds, coffee makers, and phones.
At Residence Inn by Marriott Portsmouth, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 171 reviews