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Recent guest reviews

We have stayed at this hotel several times in the past and been very pleased , but it is starring to show some wear, especially the bed that wasnt even flat. they also recently added an $8 a day parking fee that I didn't see any mention of in the booking details

Very friendly staff. The shuttle bus drivers were AWESOME!

Convenience from airport. That my room request wasn't available when I arrived. Three adults had to sleep in a king bed.

Everything is stellar how you would expect the Hyatt to be. Except our rooms shower stall has soap scum on walls and glass. Also the showers glass shows previous guests fingerprints. The only other minor irritation is that the pool area is hot and humid. I know it’s not an air conditioner issue because eight feet away in the weight room it’s a nice and air controlled at room temp or cooler. I know that a warmer room helps cut cuts on the pool and hot tub heater but this is the Hyatt and that shouldn’t be a concern especially when guests pay for that excellence. Other than those issues, the bed is amazingly comfortable if you like plushy springy beds.

This bare bones Portland airport hotel was nice for a two day stay in the Portland area, esp as we were going to neighboring towns or spots. The shuttle service was accommodating and took me to the car rental the morning after I arrived. The breakfast was pretty good for this type of budget hotel. This would not likely be the right choice for someone who was spending time in downtown Portland as there seems to be constantly traffic on the Portland.

Clean, good amenities, good service. Close to the airport and walking distance to Starbucks, shopping and food options. Great location for a business trip.

Have stayed here several times and keep returning because i know it will be a great room with a comfortable bed at a good price close to the airport

Great room. Close to airport, tv and bar in lobby. Medium value for the money.

Nice hotel near to the Portland airport. Loved it.

Even gave us a to go breakfast bag early in the morning! Very friendly staff

Hotel close to PDX airport with free shuttle. Good shopping & dinner options at nearby Cascade Station.

Karen on the night shift was so hospitable. The shuttle was waiting for us at 2 am and our keys were waiting at the desk to just go up and go to sleep. Get a little like old southern hospitality.

Hotel staff was very friendly and knowledgeable of the area.

Great Location. Room nice, carpet dirty. Check in staff great. Easy parking - Close to airport, restaurants and highways.

NE Cascades Parkway Portland OR

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located within a 5-minute walk of Cascade Station, Hyatt Place Portland Airport is within a few miles (5 km) of Grotto. This 3-star hotel has 136 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.


Rooms

Hyatt Place Portland Airport's 136 rooms are soundproofed and provide sofa beds, refrigerators, and coffee makers. Guests can expect 42-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with pillow menus ensure a restful night. Other standard amenities include safes, ironing boards, and desks.


Property features

Guests staying at Hyatt Place Portland Airport enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Self parking is available for USD 8.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 5

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Guest reviews for Hyatt Place Portland Airport

Everyone (37) Family (4)
3
Family

We have stayed at this hotel several times in the past and been very pleased , but it is starring to show some wear, especially the bed that wasnt even flat. they also recently added an $8 a day parking fee that I didn't see any mention of in the booking details

By on Mar 11, 2020

Review comment responded on Mar 11, 2020

Thank you for staying with us once again. We are sorry you were disappointed with your visit this time and the issues you had with the bed in your room. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope to have another opportunity to welcome you back soon. Tyler Terrell, General Manager

5
Everyone

By on Mar 4, 2020

Review comment responded on Mar 5, 2020

It was a pleasure having you as our guest at Hyatt Place Portland Airport at Cascade Station. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Tyler Terrell, General Manager

5
Family

Very friendly staff. The shuttle bus drivers were AWESOME!

By on Nov 2, 2019

Review comment responded on Nov 3, 2019

Thank you for this awesome review. Making you happy makes us happy. We are glad that everything went so well during your stay and that you were impressed by our excellent service provided by our staff, especially shuttle drivers. We are grateful for your recognition, as they truly love to deliver exceptional customer service to every guest. We appreciate your kind review and look forward to your next stay at Hyatt Place Portland Airport at Cascade Station. Tyler Terrell Director of Operations

3
Family Friends

Convenience from airport. That my room request wasn't available when I arrived. Three adults had to sleep in a king bed.

By on Jul 6, 2019

Review comment responded on Jul 7, 2019

Thank you for choosing us. We are happy to know you liked our convenient location. However, we are sorry for not accommodating you with your preferred room choice, and for the inconvenience caused. We appreciate your feedback and hope to have the opportunity of hosting you again soon. Tyler Terrell, Director of Operations

4
Family with small children

Everything is stellar how you would expect the Hyatt to be. Except our rooms shower stall has soap scum on walls and glass. Also the showers glass shows previous guests fingerprints. The only other minor irritation is that the pool area is hot and humid. I know it’s not an air conditioner issue because eight feet away in the weight room it’s a nice and air controlled at room temp or cooler. I know that a warmer room helps cut cuts on the pool and hot tub heater but this is the Hyatt and that shouldn’t be a concern especially when guests pay for that excellence. Other than those issues, the bed is amazingly comfortable if you like plushy springy beds.

By on Jun 27, 2019

Review comment responded on Jun 28, 2019

Thank you for staying with us and for the terrific review! We are glad you had an overall pleasant stay and that you especially enjoyed the comforts of your room. However, we are sorry for the cleanliness oversights in your bathroom, and we assure you our housekeeping team will be more diligent going forward. It was our pleasure serving you at Hyatt Place Portland Airport/Cascade Station, and we look forward to welcoming you back soon. Tyler Terrell, Director of Operations

3
Everyone

By on Jun 24, 2019

Review comment responded on Jun 25, 2019

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Tyler Terrell, Director of Operations

4
Family

This bare bones Portland airport hotel was nice for a two day stay in the Portland area, esp as we were going to neighboring towns or spots. The shuttle service was accommodating and took me to the car rental the morning after I arrived. The breakfast was pretty good for this type of budget hotel. This would not likely be the right choice for someone who was spending time in downtown Portland as there seems to be constantly traffic on the Portland.

By on Jun 19, 2019

Review comment responded on Jun 19, 2019

Thank you for reviewing your stay at Hyatt Place Portland Airport/Cascade Station. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy you were able to enjoy our complimentary shuttle service as well as delicious breakfast offerings. Your feedback is appreciated, and we look forward to having you back again. Tyler Terrell, Director of Operations

4
Everyone

By on Jun 3, 2019

Review comment responded on Jun 3, 2019

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Hyatt Place Portland Airport/Cascade Station. Tyler Terrell, Director of Operations

5
Everyone

By on Feb 11, 2019

Review comment responded on Apr 9, 2019

Dear Guest, Thank you for staying with us and for the terrific five-star review! It seems like you had a great stay in every way, and that makes us happy! It was our pleasure serving you at Hyatt Place Portland Airport/Cascade Station, and we look forward to welcoming you back the next time you visit our area. Tyler Terrell Director of Operations

5
Business Business

Clean, good amenities, good service. Close to the airport and walking distance to Starbucks, shopping and food options. Great location for a business trip.

By on Feb 10, 2019

Review comment responded on Feb 17, 2019

Thank you for the wonderful review. We are pleased everything went great for you during your business trip and our wonderful location made it even better. Thank you again for choosing Hyatt Place Portland Airport/Cascade Station, and we look forward to your next stay! Tyler Terrell, Director of Operations

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