We have stayed here several times because of the the location, but the way other hotels have handled the covid restrictions have been better and will be looking for another ootion next time
Price is a bit high for what it offers. I'll go back to the hotel next door.
We have stayed at this hotel several times in the past and been very pleased , but it is starring to show some wear, especially the bed that wasnt even flat. they also recently added an $8 a day parking fee that I didn't see any mention of in the booking details
Very friendly staff. The shuttle bus drivers were AWESOME!
Convenience from airport. That my room request wasn't available when I arrived. Three adults had to sleep in a king bed.
Everything is stellar how you would expect the Hyatt to be. Except our rooms shower stall has soap scum on walls and glass. Also the showers glass shows previous guests fingerprints. The only other minor irritation is that the pool area is hot and humid. I know it’s not an air conditioner issue because eight feet away in the weight room it’s a nice and air controlled at room temp or cooler. I know that a warmer room helps cut cuts on the pool and hot tub heater but this is the Hyatt and that shouldn’t be a concern especially when guests pay for that excellence. Other than those issues, the bed is amazingly comfortable if you like plushy springy beds.
This bare bones Portland airport hotel was nice for a two day stay in the Portland area, esp as we were going to neighboring towns or spots. The shuttle service was accommodating and took me to the car rental the morning after I arrived. The breakfast was pretty good for this type of budget hotel. This would not likely be the right choice for someone who was spending time in downtown Portland as there seems to be constantly traffic on the Portland.
Clean, good amenities, good service. Close to the airport and walking distance to Starbucks, shopping and food options. Great location for a business trip.
Have stayed here several times and keep returning because i know it will be a great room with a comfortable bed at a good price close to the airport
Great room. Close to airport, tv and bar in lobby. Medium value for the money.
Nice hotel near to the Portland airport. Loved it.
Even gave us a to go breakfast bag early in the morning! Very friendly staff
Hyatt Place Portland Airport places you within a 15-minute drive of popular attractions such as Vancouver Mall and Moda Center. This 136-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a spa tub.
Start your day off right with a free on-the-go breakfast.
Hyatt Place Portland Airport's 136 rooms are soundproofed and provide sofa beds, refrigerators, and coffee makers. Guests can expect 42-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with pillow menus ensure a restful night. Other standard amenities include safes, ironing boards, and desks.
Guests of Hyatt Place Portland Airport enjoy a spa tub, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 8.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-out, free newspapers, and laundry facilities.
Thank you for this lovely rating! We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hyatt Place Portland Airport Cascade Station. We'd like to share an even better experience with you soon. Have a nice day!
We appreciate you sharing this positive rating! The comfort of our guests is important to us so we can't wait to see you back again at Hyatt Place Portland Airport Cascade Station. We want to share an even more enjoyable experience with you next time. Have a wonderful day!
We have stayed here several times because of the the location, but the way other hotels have handled the covid restrictions have been better and will be looking for another ootion next time
Thank you for taking the time to share your feedback. It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We're disheartened our hotel didn't meet your expectations. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.
Price is a bit high for what it offers. I'll go back to the hotel next door.
Thank you for choosing our hotel for your stay. We regret that you were disappointed with the cost of your stay. Our pricing is competitive with other hotels in the area. It was our pleasure hosting you, and we hope to have another opportunity to welcome you back. Tyler Terrell, General Manager
We have stayed at this hotel several times in the past and been very pleased , but it is starring to show some wear, especially the bed that wasnt even flat. they also recently added an $8 a day parking fee that I didn't see any mention of in the booking details
Thank you for staying with us once again. We are sorry you were disappointed with your visit this time and the issues you had with the bed in your room. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope to have another opportunity to welcome you back soon. Tyler Terrell, General Manager
It was a pleasure having you as our guest at Hyatt Place Portland Airport at Cascade Station. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Tyler Terrell, General Manager
Very friendly staff. The shuttle bus drivers were AWESOME!
Thank you for this awesome review. Making you happy makes us happy. We are glad that everything went so well during your stay and that you were impressed by our excellent service provided by our staff, especially shuttle drivers. We are grateful for your recognition, as they truly love to deliver exceptional customer service to every guest. We appreciate your kind review and look forward to your next stay at Hyatt Place Portland Airport at Cascade Station. Tyler Terrell Director of Operations
Convenience from airport. That my room request wasn't available when I arrived. Three adults had to sleep in a king bed.
Thank you for choosing us. We are happy to know you liked our convenient location. However, we are sorry for not accommodating you with your preferred room choice, and for the inconvenience caused. We appreciate your feedback and hope to have the opportunity of hosting you again soon. Tyler Terrell, Director of Operations
Everything is stellar how you would expect the Hyatt to be. Except our rooms shower stall has soap scum on walls and glass. Also the showers glass shows previous guests fingerprints. The only other minor irritation is that the pool area is hot and humid. I know it’s not an air conditioner issue because eight feet away in the weight room it’s a nice and air controlled at room temp or cooler. I know that a warmer room helps cut cuts on the pool and hot tub heater but this is the Hyatt and that shouldn’t be a concern especially when guests pay for that excellence. Other than those issues, the bed is amazingly comfortable if you like plushy springy beds.
Thank you for staying with us and for the terrific review! We are glad you had an overall pleasant stay and that you especially enjoyed the comforts of your room. However, we are sorry for the cleanliness oversights in your bathroom, and we assure you our housekeeping team will be more diligent going forward. It was our pleasure serving you at Hyatt Place Portland Airport/Cascade Station, and we look forward to welcoming you back soon. Tyler Terrell, Director of Operations
Thank you for the 4/5 rating! We are excited to see that you had an enjoyable experience at Hyatt Place Portland Airport Cascade Station. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay! Have a beautiful day!