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Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret

Property class: 4
VIP Access

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Photo gallery for Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret

A poolside area with a large pool, outdoor seating, and a multi-story building with balconies.
Property video
A multi-story building with balconies, surrounded by lush greenery.
A thatched-roof structure surrounded by lush greenery and a curved pathway.
A room with a thatched roof, a staircase, and a seating area with cushions.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720
  • Place, Xenses Park
    ‪6 min walk‬
  • Place, Xplor Theme Park
    ‪14 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪16 min walk‬
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Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Elite Room, 1 Queen Bed, Balcony, Tower

A bedroom with a bed, a desk, a TV, and a large window with a view of greenery.

Elite Room, 1 Queen Bed, Balcony, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 King Bed, Balcony, Tower

A bedroom with a bed, a desk, a TV, and a large window with a view of greenery.

Elite Room, 1 King Bed, Balcony, Tower

  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

A bedroom with a bed, desk, computer, and a large window.

Deluxe Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

A bedroom with a large bed, two wall-mounted lamps, a circular mirror, and a wooden side table.

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Balcony

A bedroom with a large bed, two bedside tables, a round mirror, and two wall-mounted lamps.

Superior Suite, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Playa del Carmen

Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret places you within a 15-minute stroll of popular sights such as Xenses Park and Xplor Theme Park. This 9-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Xenses Park - 6 min walk - 0.4 miles
  • Río Secreto - 13 min walk - 0.7 miles
  • Xplor Theme Park - 14 min walk - 0.8 miles
  • Museum of Popular Mexican Art - 16 min walk - 0.9 miles
  • Xcaret Eco Theme Park - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪El Xentral - ‬6 min drive
  • ‪Cupcake Cafe - ‬7 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬6 min drive
  • ‪The Buffete - ‬19 min walk
  • ‪Riviera Maya Sandos Restaurant - ‬7 min drive

About this property

Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret

At Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret, guests have access to an outdoor pool, free WiFi in public areas, and spa services. There's free offsite parking, and an airport shuttle (available 24 hours) for MXN 2300 per vehicle roundtrip. Front-desk staff can assist with luggage storage and concierge services. Other amenities at this boutique hotel include coffee/tea in a common area, free use of bicycles, and express check-in.
52-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies, microwaves, and minibars. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: MXN 180 to 250 for adults and MXN 180 to 250 for children
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% organic food
  • Designated smoking areas
  • Locally sourced food prioritized
  • Mosquito nets
  • Some LED lighting used
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 180 to 250 for adults, and MXN 180 to 250 for children
  • Airport shuttle fee: MXN 2300 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2300 (roundtrip), (up to 17 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.
Property Registration Number 008-007-007653/2026

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Terasu Riviera Maya

Terasu Hotel Spa at Xcaret

Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel

Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret on Sep 22, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

This hotel is located in Playa del Carmen, a short 16-minute walk from Xcaret Eco Theme Park and also 12 minutes on foot from Xplor Theme Park. You'll also find Terminal Punta Venado and Playa del Carmen Main Beach within a short drive.

Is there a spa available at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

Spa services at the hotel include massages.

Does Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret feature a casino at the property?

No, Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret doesn't have a casino.

Is there an indoor pool at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret have a restaurant that serves breakfast?

Yes, Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret allow pets to stay for free?

No, pets and service animals aren't allowed at Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret.

What is the closest airport to Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret?

The closest major airport to Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret is Cozumel Intl. Airport (CZM), which is 17.7 mi away (250 minutes by car).

Terasu Riviera Maya Hotel & Spa Luxury Edition, en Xcaret Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 183 out of 223 reviews
Rating 8 - Good. 22 out of 223 reviews
Rating 6 - Okay. 10 out of 223 reviews
Rating 4 - Poor. 4 out of 223 reviews
Rating 2 - Terrible. 4 out of 223 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable and secluded stay - with the best staff !
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to ensure a great stay! The location was so convenient, and the property was very beautiful. Rooms were clean and wonderfully decorated. On-property dining was surprisingly good food.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, beautiful property away from noisy crowds but conveniently centralized. Delicious breakfast is included and made to order.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Nyea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly loved everything about this place. The staff was so nice and so accommodating. The rooms were clean, the as
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Treena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feenando and Rocio are amazing as well as all the hotel staff. This is a hidden gem near Xcaret parks. Luxurious and personal service. We spent a week with 3 children and will be returning soon! Quiet and Peaceful!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Hyesung

Liked: Cleanliness, staff & service, property conditions & facilities
It is a lovely boutique hotel with amazing staffs(Fernando is the best!)
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Second time here and I love it even more every time, the staff is wonderful and accommodations are great too. Fully recommend staying here.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Terasu Riviera Maya was truly wonderful. The hotel’s secluded location provided a peaceful and private atmosphere, allowing us to fully relax and unwind. At the same time, its convenient proximity to the Xcaret parks made it easy to enjoy the parks and all they have to offer. Fernando and Rocio were exceptional hosts—warm, attentive, and welcoming throughout our stay. We thoroughly enjoyed our experience and would gladly recommend Terasu Riviera Maya to others.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Fernando was excellent and a great host!! Would recommend this hotel ty everyone !!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eleanor Buganan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast, convenient location and w/i walking distance to theme parks, and top notch service especially by Fernando! If in the area again, will plan to stay here. Highly recommend!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful jungle hotel! Fernando is an excellent host along with attentive staff members. Food is excellent and location is easy to get to. The rooms are comfortable and detailed with perfect lighting. The living room and bedroom each has its own mini split AC. Bar on site as well. Very clean and safe! True gem to get away from it all.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Alcario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible, the hotel is very peaceful and the monkeys were the highlight of our trip!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Very helpful staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jarandon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Kewen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, staff very nice and friendly, excellent stay, food very good, satisfied
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice jungle feel.. I thought the food was very good. The room was spacious. The only downfall was that you could not go to the beach. It was all private.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities
Beautiful place with a ‘relax’ feel and super nice staff. Great interaction with the monkeys in the morning. Clean rooms and very comfy bed.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Mr. Fernando is a super nice guy. Because of him, my whole trip was incredibly enjoyable
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Xcaret hotels and parks, quiet and peaceful place, friendly staff GREAT service and very attentive personnel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part is the staff. They’re kind and help with anything you need. The breakfast is great and the rooms are super clean. It’s a beautiful setting overall and down the street from a great bakery/café for lunch. Highly recommend!
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Alba

Liked: Cleanliness
Disliked: Amenities
The location is terrible. Its in the middle of nowhere and hard to get there. Mosquitos everywhere!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Chuyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, I love to stay here again for vacation
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great vibe!! Staff were great and we found the relaxing few days we were looking for Thank you
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place to Stay, exelent service
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Jack

Excellent hidden gem
Stayed 2 nights in Nov 2025