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Terasu Riviera Maya Hotel & Spa, en Xcaret

4.0 star property
Hotel with free breakfast, 6-minute walk to Xenses Park
VIP Access

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Photo gallery for Terasu Riviera Maya Hotel & Spa, en Xcaret

Interior
Gazebo
Balcony
Balcony
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720
  • Place, Xenses Park
    ‪6 min walk‬
  • Place, Xplor Theme Park
    ‪11 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪16 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Elite Room, 1 Queen Bed, Balcony, Tower

Premium bedding, down comforters, minibar, in-room safe

Elite Room, 1 Queen Bed, Balcony, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 King Bed, Balcony, Tower

Premium bedding, down comforters, minibar, in-room safe

Elite Room, 1 King Bed, Balcony, Tower

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Balcony

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

Premium bedding, down comforters, minibar, in-room safe

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Playa del Carmen

Terasu Riviera Maya Hotel & Spa, en Xcaret places you within a 15-minute stroll of popular sights such as Xenses Park and Xplor Theme Park. This 9-room, 4-star hotel has free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Xenses Park - 6 min walk - 0.4 miles
  • Xplor Theme Park - 11 min walk - 0.6 miles
  • Río Secreto - 13 min walk - 0.7 miles
  • Xcaret Eco Theme Park - 16 min walk - 0.9 miles
  • Ferry to Cozumel - 5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬6 min drive
  • ‪Arriba Baja - ‬5 min drive
  • ‪The Buffete - ‬19 min walk
  • ‪Costero - ‬5 min drive
  • ‪Mercado de la Merced - ‬7 min drive

About this property

Terasu Riviera Maya Hotel & Spa, en Xcaret

Hotel with free breakfast, 6-minute walk to Xenses Park
At Terasu Riviera Maya Hotel & Spa, en Xcaret, guests have access to an outdoor pool, free WiFi in public areas, and spa services. There's free offsite parking, and an airport shuttle (available 24 hours) for MXN 2300 per vehicle roundtrip. Front-desk staff can assist with concierge services and luggage storage. Other amenities at this boutique hotel include coffee/tea in a common area, free use of bicycles, and express check-in.
52-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies, microwaves, and minibars. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Exterior
Occidental at Xcaret Destination - All Inclusive
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  • Breakfast included
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8.2 out of 10, Very Good, 5,059 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Designated smoking areas
  • Mosquito nets
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2300 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2300 (roundtrip), (up to 17 years old)
  • Hosted evening meal: MXN 0.0

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Terasu Riviera Maya
Terasu Hotel Spa at Xcaret
Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel
Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Terasu Riviera Maya Hotel & Spa, en Xcaret provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What can I see around Terasu Riviera Maya Hotel & Spa, en Xcaret?

This hotel is located in Playa del Carmen, a short 12-minute walk from Xplor Theme Park and also 16 minutes on foot from Xcaret Eco Theme Park. You'll also find Ferry to Cozumel and Playa del Carmen Main Beach within a short drive.

Is there parking available at Terasu Riviera Maya Hotel & Spa, en Xcaret?

No, there isn't parking at the hotel but you'll find free parking nearby.

Is there a spa available at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Spa services at the hotel include massages.

Does Terasu Riviera Maya Hotel & Spa, en Xcaret feature a casino at the property?

No, Terasu Riviera Maya Hotel & Spa, en Xcaret doesn't have a casino.

Is there an indoor pool at Terasu Riviera Maya Hotel & Spa, en Xcaret?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Terasu Riviera Maya Hotel & Spa, en Xcaret?

This boutique hotel offers many amenities for couples such as an outdoor pool and a restaurant with some guestrooms featuring private pools.

Does Terasu Riviera Maya Hotel & Spa, en Xcaret have a hot tub?

No, this hotel doesn't have a spa tub.

Does Terasu Riviera Maya Hotel & Spa, en Xcaret have a restaurant that serves breakfast?

Yes, Terasu Riviera Maya Hotel & Spa, en Xcaret serves free continental breakfast each morning from its restaurant.

Does Terasu Riviera Maya Hotel & Spa, en Xcaret allow pets to stay for free?

No, pets and service animals aren't allowed at Terasu Riviera Maya Hotel & Spa, en Xcaret.

Does Terasu Riviera Maya Hotel & Spa, en Xcaret have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Terasu Riviera Maya Hotel & Spa, en Xcaret?

The closest major airport to Terasu Riviera Maya Hotel & Spa, en Xcaret is Cozumel Intl. Airport (CZM), which is 17.7 mi away (250 minutes by car).

Are there rooms with balconies that I can book at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Yes, every guestroom at Terasu Riviera Maya Hotel & Spa, en Xcaret comes with a balcony with some featuring garden or pool views.