Maya Azul in Playa del Carmen | Best Rates & Deals on Orbitz

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Hotel with an outdoor pool, steps from Quinta Avenida

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Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Popular amenities

Room service
Breakfast available
Pool
Air conditioning
Free WiFi
Restaurant

Explore the area

5tA AVENIDA ENTRE 10 y 12, Playa del Carmen, ROO, 77710

Quinta Avenida
‪1 min walk‬
Playa del Carmen Main Beach
‪3 min walk‬
Playa del Carmen Maritime Terminal
‪10 min walk‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
‪270 min drive‬

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Room options

Triple Room

Sleeps 3
1 King Bed and 1 Twin Bed

Quadruple Room

Sleeps 4
2 Double Beds

Double Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Maya Azul is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 20-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

Quinta Avenida - 1 min walk - 0.1 miles
Playa del Carmen Main Beach - 3 min walk - 0.2 miles
Central Square - 5 min walk - 0.3 miles
Mamitas Beach - 9 min walk - 0.5 miles
Playa del Carmen Maritime Terminal - 10 min walk - 0.6 miles

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪Cervecería Chapultepec - ‬1 min walk
‪Porfirio’s - ‬1 min walk
‪100% Natural - ‬1 min walk
‪Starbucks - ‬1 min walk
‪Sonora Grill Prime - Playa del Carmen - ‬1 min walk

About this property

Maya Azul

Hotel with an outdoor pool, steps from Quinta Avenida

Guests of Maya Azul enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. You can take advantage of discounted offsite parking, along with a cruise ship terminal shuttle. Staff members are on hand to provide tour or ticket assistance and a safe deposit box at the front desk. Additional amenities include express check-out and a garden.

Guests can enjoy TVs and stay connected with free WiFi and wired Internet. Patios, private yards, and free newspapers are also available.

Recreational amenities at the hotel include an outdoor pool.

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Pool
Breakfast included
Pet friendly
Free WiFi

includes taxes & fees

$82 per night

May 7 - May 8

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Cruise terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)

Food and drink

Daily full breakfast available for a fee: MXN 70 per person
A restaurant

Restaurants on site

Mr Chile La Quinta Ave

Things to do

Outdoor pool
Outdoor pool (guest access)

Family friendly

Crib (surcharge)
Outdoor pool
Supervised activities for children (surcharge)

Conveniences

Safe at front desk

Guest services

Tour and ticket assistance

Outdoors

Garden

Spa

In-room massages
Manicures/pedicures

1 building
1 floor
Designated smoking areas (fines apply)

Room amenities

Bedroom

Blackout drapes
Crib (surcharge)

Bathroom

Private bathroom
Shower

Entertainment

Food and drink

Limited room service

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board on request
Safe

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately MXN 70 per person
Airport shuttle fee: MXN 1570 per person (roundtrip)
Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Checking in and out are easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards.

Additional information about polices, regulations, and more:

No rollaway or extra beds are available.

Property is also known as

Hotel Maya Azul

Hotel Maya Azul Playa del Carmen

Maya Azul

Maya Azul Playa del Carmen

Maya Azul Hotel PLAYA DEL CARMEN

Maya Azul Hotel

Maya Azul PLAYA DEL CARMEN

Maya Azul Hotel PLAYA DEL CARMEN

Frequently asked questions

Is free cancellation available at Maya Azul?

Maya Azul offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to do near Maya Azul?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Is parking available on site at Maya Azul?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Is there a spa at Maya Azul?

Spa services at the hotel include mani/pedis.

Does Maya Azul feature a casino?

No, Maya Azul doesn't have a casino.

Is there an indoor pool at Maya Azul?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Maya Azul?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a restaurant.

Does Maya Azul have a hot tub?

No, there isn't a spa tub at this hotel.

Does Maya Azul have a restaurant that serves breakfast?

Yes, Maya Azul serves a full breakfast for a surcharge each morning at Mr Chile La Quinta Ave.

Does Maya Azul have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Maya Azul?

The closest major airport to Maya Azul is Cozumel Intl. Airport (CZM), which is 21.5 mi away (270 minutes by car).

Can I book a room with a balcony at Maya Azul?

Yes, every guestroom at Maya Azul comes with a patio.

Maya Azul Reviews

6.4

6.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Property conditions & facilities

2/10 Terrible

Verified traveler

Feb 5, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was closed

Hotel was closed. Do not recommend. Had yo book another hotel. Have not received a refund.

8/10 Good

Verified traveler

Jan 2, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location and quiet

Prime location on 5th avenue where The rooms are in The back Yard so quiet at night Time. The rooms are ok and clean Garden is cool and service is more than décent

6/10 Okay

Verified traveler

Mar 21, 2015

Disliked: Property conditions & facilities

2/10 Terrible

Donna, St. Louis

Mar 18, 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dump

pool area dirty and need of repair. Had to wash off bird poo off patio pool chairs out side toilet gross. Old mattress in room no blow dryer said was one in ad for hotel, bath towels dingy, no restraunt or club like said in ad. free breakfast was a joke table with corn flakes , bread , sanka , tang. Bugs biting in room and out side. Air conditioner to big for room.

8/10 Good

Mary, Minnesota

Mar 12, 2015

Liked: Cleanliness, staff & service

Location great

This was actually our 4th time staying here. Bed not comphy...not fancy but clean. Somewhat noisy from nearby disco...mainly Friday/Saturday. Just be aware of the cost. I searched one travel option site and it was far from "budget". This is a moderate budget place in a can't be beat location.

10/10 Excellent

Jeanette, Edmonton, AB Canada

Mar 7, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding service

We were for 10 days and the service is amazing at the front desk. Room was cleaned daily and service was outstanding.

6/10 Okay

Franklin

Mar 3, 2015

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

2/10 Terrible

nancy

Feb 25, 2015

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible place

I booked for 6 nights and after one night I moved to another hotel because I couldn't stay there longer. Stain on the bed, no hot water, humid and very dark room, noisy, toilet couldn't flush, breakfast was dry bread on a table and Korn Flakes. I can't believe Expedia is doing business with that hotel. I lost my time and my good mood there.

2/10 Terrible

Lizzie, New York

Jan 23, 2015

Disliked: Property conditions & facilities, room comfort

No windows

It was like staying in solitary confident. There was no windows and the hot water took forever to trickle out. As for the beds I was better off sleeping on the beach in the sand. They were hard stiff and tough. The only good thing about the hotel was the location.

6/10 Okay

Verified traveler

Feb 17, 2014

Disliked: Staff & service, property conditions & facilities

Great location

This hotel is right on 5th, one block from the beach. George at the front desk was extremely helpful. This hotel is great if you're on a budget, has basic amenities, but was clean.

6/10 Okay

Jesse, Canada

Nov 1, 2013

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Budget hotel in the middle of the action.

Hotel was everything I expected as far as amenities for such a low price. Staff were friendly and helpfull and the room was clean. If your backpacking or just on a tight budget it's a good place to stay. As well it's close to the beach and right on 5th avenue.

6/10 Okay

Hank, Vancover

Nov 1, 2013

Liked: Staff & service

Good for the price

Fine for the price. Too many trees overhanging the pool make it messy. They need proper remotes for the TV's. Such a simple thing but annoying. Friendly staff.

4/10 Poor

e.b, Israel

Oct 14, 2013

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

E.b. a lot of problems with the sewe!

The toilet, came up.. it was discasting!!! And we moved 3 difrent rooms!!

8/10 Good

guy, tlv

Oct 7, 2013

Liked: Cleanliness, staff & service, property conditions & facilities

first night in playa

Good value for money Not fency. Great location

8/10 Good

ciara, ireland

Oct 6, 2013

Liked: Cleanliness, staff & service

perfect spot on th strip

This is perfect for people on a small budget it is right on the strip and 2 minute walk from the beach.roos were cleaned daily.pool is small and lots of mosquitoes around there.

6/10 Okay

Verified traveler

Oct 6, 2013

Disliked: Cleanliness, property conditions & facilities, room comfort

A no frills budget hotel

Stayed here one night while visiting Playa Del Carmen. The hotel is right in the middle of the action downtown, which was great. The air conditioning worked, but other than that, don't expect any amenities. Overall, good for the price.

2/10 Terrible

Verified traveler

Aug 13, 2013

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need some linen?

Pictures didn't do justice. Our room was two double beds combined as one with the mattress exposing and the linen had holes. We asked for a top sheet and we were given two bath towels as a sheet. This was one of the bottom five places we have ever stayed at.

2/10 Terrible

Chris, Mexico

Aug 10, 2013

Disliked: Staff & service, property conditions & facilities

Not a great place to stay

This hotel is not very nice, and they have poor customer service policies like over booking and then trying to move guests with reservations to othermuch lower quality hotels. Stay here if you need a cheap place in this area, but just be very careful that they don't try to pull a fast one on you.

6/10 Okay

ile, Boston

Jul 19, 2013

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Good for very low budget stay

It is a very small very old property. Rooms are small, bathroom is extra small. No curtain on shower. TV with no remote. Ceiling fan that doesn't work. Should be good for people who wants to spend the less amount of money possible and yet be on the 5th ave. Furniture, blankets and bed's bases were very old, but sheets looked super clean, and mattress was surprisingly very comfortable. Just 1 pillow per bed. Overall cleaniness of the room was excellent. Hotel may be for very low budget travel but is still a good option compared to price and service, because it is very well located, staff is friendly and room is clean. Pool is extremely small (almost jacuzzi size) and it didn't looked very clean. If your room is close to the front desk, forget about extra sleeping on the morning, as you may hear a lot of noise and the constant ring of the phone.

8/10 Good

Diego

Apr 30, 2013

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Luz, Laguna Beach, Ca

Apr 4, 2013

Liked: Staff & service

Disliked: Property conditions & facilities

OK hotel, good location

Booked on $ primarily, OK experience overall, good location, close to beach...

4/10 Poor

Verified traveler

Mar 20, 2013

Disliked: Cleanliness, property conditions & facilities, room comfort

review

Maybe for students is ok, but I don't recommend it

10/10 Excellent

Verified traveler

Mar 8, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Derick, California, USA

Jan 10, 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back next year...

Good clean budget hotel,,,in the middle of all the action on 5th ave.... Friendly helpful staff,,,, english speaking which is helpful...its all about location,location,location....The tour guides out front of hotel can be a little annoying... If looking for cheap clean accomadations this is it. Close to beach 5 minute walk.