Located in Zazil-ha, this apartment is within a 10-minute walk of popular sights such as Playa del Carmen Main Beach and Quinta Avenida. This apartment building welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 20
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Access methods
Host will greet you
Pets
This property doesn't allow pets
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Cleaning fee: MXN 300 per person, per week
These are all of the charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Check-in: 2:00 PM—-5:30 PM
Check-out: noon
Minimum check-in age: 20
Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.
Additional information about polices, regulations, and more:
There are no elevators.
Property is also known as
Studio Rooftop Pool Jacuzzi
Luxury Studio Rooftop Pool and Jacuzzi Apartment
Luxury Studio Rooftop Pool and Jacuzzi Playa del Carmen
Frequently asked questions
What's there to see around this apartment?
This apartment is situated in Zazil-ha within a 10-minute walk of Playa del Carmen Main Beach, Quinta Avenida, and Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal within a short drive.
Will I be able to park at this apartment?
Yes, self parking is offered for free at the apartment.
Is this apartment associated with a casino?
No, this apartment is not connected to a casino.
Is there an indoor pool at this apartment?
No, this apartment doesn't have an indoor pool; however, there is an outdoor pool.
What amenities will couples enjoy at Luxury Studio Rooftop Pool and Jacuzzi?
Couples staying at this apartment will appreciate amenities like an outdoor pool plus some apartments include kitchens and pool views.
Are there hot tubs at Luxury Studio Rooftop Pool and Jacuzzi?
No, there isn't a spa tub at this apartment.
Does this apartment include breakfast service?
No, this apartment doesn't offer breakfast.
Does this apartment allow pets to stay for free?
No, pets aren't allowed at this apartment.
How close is the airport from this apartment?
The closest major airport to this apartment is Cozumel Intl. Airport (CZM), which is 22 mi away (256 minutes by car).
Are there rooms with balconies that I can book at Luxury Studio Rooftop Pool and Jacuzzi?
Yes, some apartments at Luxury Studio Rooftop Pool and Jacuzzi offer a balcony and may feature pool views.
Luxury Studio Rooftop Pool and Jacuzzi Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
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Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1
2.0/10
Cleanliness
Reviews
2/10 Terrible
Edward
Mar 9, 2025
Disliked: Cleanliness, room comfort
Horrific and do not plan to use Hotels.com anymore
This property is 100% misrepresented to its location. On the Hotels.com website map, this property is shown in downtown Playa Del Carmen and near the intersection of 5 Ave & 40 Norte. It’s actually located over 8KM north of the city, down a dirt road and behind another resort. Once we arrived, we immediately called Hotels.com but they could offer any refund to book another hotel for our stay. After 1.5 hours on the phone with Hotels.com, we left for another property without any resolution. My wife and I wanted and thought we booked a downtown location that we could walk around for meals, drinks & shopping as well as get out to the beach.