IT Boutique Hotel & Restaurant

4.0 star property
Hotel with 2 restaurants, 9-minute walk to Playa del Carmen Main Beach
VIP Access

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Photo gallery for IT Boutique Hotel & Restaurant

Porch
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Front of property
Suite with Balcony | Living area | Flat-screen TV
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Spa

Explore the area

View in a map
Calle 44 con Avenida Primera- Zazil-Ha, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪66 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Plus

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Playa del Carmen

Located in Zazil-ha, IT Boutique Hotel & Restaurant is within a 10-minute walk of popular sights such as Playa del Carmen Main Beach and Mamitas Beach. This 4-star hotel has 24 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Quinta Avenida - 6 min walk - 0.4 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 9 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 8 min drive - 1.6 miles
  • Punta Esmeralda Beach - 10 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪San Lucho Mezcaleria - ‬2 min walk
  • ‪Pizza Italia - ‬2 min walk
  • ‪Quinta Parilla - ‬3 min walk
  • ‪Colectivo Mexicano Cervecero - ‬3 min walk
  • ‪De Local - ‬3 min walk

About this property

IT Boutique Hotel & Restaurant

Hotel with 2 restaurants, 9-minute walk to Playa del Carmen Main Beach
At IT Boutique Hotel & Restaurant, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include wedding services and a porter/bellhop.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer bathrobes. Espresso makers, free local calls, and safes are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 220 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • IT Restaurant

Things to do

  • Beach yoga
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 17 and younger (only guests older than 17 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 220 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

It Hotel Residences
It & Restaurant Del Carmen
IT Boutique Hotel & Restaurant Hotel
IT Boutique Hotel & Restaurant Playa del Carmen
IT Boutique Hotel & Restaurant Hotel Playa del Carmen

Frequently asked questions

Is free cancellation available at IT Boutique Hotel & Restaurant?

IT Boutique Hotel & Restaurant offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at IT Boutique Hotel & Restaurant?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at IT Boutique Hotel & Restaurant on Nov 14, 2025 start from $78.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around IT Boutique Hotel & Restaurant?

This hotel is situated in Zazil-ha within a 10-minute walk of Playa del Carmen Main Beach, Mamitas Beach, and Quinta Avenida. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal within a short drive.

Will I be able to park at IT Boutique Hotel & Restaurant?

Yes, self parking and long-term parking are offered for free at the hotel.

Is there a spa available at IT Boutique Hotel & Restaurant?

Spa services at the hotel include deep-tissue massages, Swedish massages, aromatherapy, and body wraps.

Does IT Boutique Hotel & Restaurant feature a casino?

No, IT Boutique Hotel & Restaurant doesn't have a casino.

Is there an indoor pool at IT Boutique Hotel & Restaurant?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is IT Boutique Hotel & Restaurant good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Are there hot tubs at IT Boutique Hotel & Restaurant?

No, there isn't a spa tub at this hotel.

Does IT Boutique Hotel & Restaurant have a restaurant with a breakfast menu?

Yes, IT Boutique Hotel & Restaurant has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will IT Boutique Hotel & Restaurant allow pets to stay free of charge?

No, pets aren't allowed at IT Boutique Hotel & Restaurant though service animals are welcome.

Does IT Boutique Hotel & Restaurant have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from IT Boutique Hotel & Restaurant?

The closest major airport to IT Boutique Hotel & Restaurant is Cozumel Intl. Airport (CZM), which is 22.9 mi away (258 minutes by car).

Are there rooms with balconies that I can book at IT Boutique Hotel & Restaurant?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy resort or city views.

Does IT Boutique Hotel & Restaurant have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at IT Boutique Hotel & Restaurant.