Located in Zazil-ha, IT Boutique Hotel & Restaurant is within a 10-minute walk of popular sights such as Playa del Carmen Main Beach and Mamitas Beach. This 4-star hotel has 24 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.
What's nearby
Mario Villanueva Stadium Madrid - 5 min walk - 0.3 miles
Quinta Avenida - 6 min walk - 0.4 miles
Mamitas Beach - 8 min walk - 0.5 miles
Playa del Carmen Main Beach - 9 min walk - 0.5 miles
Quinta Alegría Shopping Mall - 11 min walk - 0.6 miles
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Restaurants
Pizza Italia - 2 min walk
Colectivo Mexicano Cervecero - 3 min walk
Que Huevos - 3 min walk
Roma Spaghetti - 1 min walk
El Arabe - 1 min walk
About this property
IT Boutique Hotel & Restaurant
Hotel with 2 restaurants, 9-minute walk to Playa del Carmen Main Beach
At IT Boutique Hotel & Restaurant, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include wedding services and a porter/bellhop.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer bathrobes. Espresso makers, free local calls, and safes are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
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In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free secured, covered self parking on site
Free extended parking on site
Limited onsite self parking
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 220 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Restaurants on site
IT Restaurant
Things to do
Beach yoga
Outdoor pool
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Outdoors
In a nature reserve
Outdoor furniture
Pool loungers
Rooftop terrace
Spa
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Service animals exempt from fees
Children and extra beds
This property doesn't allow children 17 and younger (only guests older than 17 are allowed)
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
A tax is imposed by the city: MXN 50.91 per accommodation, per night
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for cooked-to-order breakfast: approximately MXN 220 per person
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in: 3 PM—-midnight
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector and a smoke detector.
Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
Pool access available from 9:00 AM to 9:00 PM.
Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Property is also known as
It Hotel Residences
It & Restaurant Del Carmen
IT Boutique Hotel & Restaurant Hotel
IT Boutique Hotel & Restaurant Playa del Carmen
IT Boutique Hotel & Restaurant Hotel Playa del Carmen
Frequently asked questions
Is free cancellation available at IT Boutique Hotel & Restaurant?
IT Boutique Hotel & Restaurant offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.
What's there to see around IT Boutique Hotel & Restaurant?
This hotel is situated in Zazil-ha within a 10-minute walk of Playa del Carmen Main Beach, Mamitas Beach, and Quinta Avenida. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal within a short drive.
Is parking available on site at IT Boutique Hotel & Restaurant?
Yes, self parking and long-term parking are offered for free at the hotel.
Is there a spa available at IT Boutique Hotel & Restaurant?
Spa services at the hotel include hot stone massages, Swedish massages, aromatherapy, and body wraps.
Does IT Boutique Hotel & Restaurant feature a casino?
No, IT Boutique Hotel & Restaurant doesn't have a casino.
Is there an indoor pool at IT Boutique Hotel & Restaurant?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.
What amenities will couples enjoy at IT Boutique Hotel & Restaurant?
There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.
Does IT Boutique Hotel & Restaurant have a hot tub?
No, this hotel doesn't have a spa tub.
Does IT Boutique Hotel & Restaurant have a restaurant with a breakfast menu?
Yes, IT Boutique Hotel & Restaurant has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.
Will IT Boutique Hotel & Restaurant allow pets to stay free of charge?
No, pets aren't allowed at IT Boutique Hotel & Restaurant though service animals are welcome.
Are there connecting rooms at IT Boutique Hotel & Restaurant?
No, this hotel doesn't feature connecting guestrooms.
How close is the airport from IT Boutique Hotel & Restaurant?
The closest major airport to IT Boutique Hotel & Restaurant is Cozumel Intl. Airport (CZM), which is 22.9 mi away (258 minutes by car).
Are there rooms with balconies that I can book at IT Boutique Hotel & Restaurant?
Yes, some guestrooms at this hotel offer a balcony where guests can enjoy resort or city views.
Does IT Boutique Hotel & Restaurant have a wedding venue on site?
If you plan to exchange vows during your trip, consider the wedding services available at IT Boutique Hotel & Restaurant.
IT Boutique Hotel & Restaurant Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel staff were the best part! They made us feel welcome and at home. The property has beautiful roof top views and a close walk to the beach/ 5th Avenida. They made our trip a nice place to relax after a long day of adventures! The only thing I would change is longer hours open for the roof top (both morning and evening) would've been a nice option.
Very good hotel . Near everything… The staff is amazing … Every one is very nice, helpffull and polite . Yago and Valentina from the front desk are amazing… Só nice and polite … I will go back in the future and will stay this this hotel for sure . I super recommend this facility … I had an amazing time . Thank you all …
The property overall was very nice. The staff was super friendly and helpful. The room was very small but it had a nice balcony and bathroom. The room was clean but no space to put anything such as clothes, shoes, etc. the pillows were very fat and uncomfortable. We asked for smaller pillows but unfortunately they did not have any. The curtain closing the sliding glass door was also broken and light would come into the room so I had to tie it with a hair tie. The property is walkable to everything including 5ta Avenida just one block away. The rooftop area is nice but not the best. The drinks were amazing though.
Hotel truly is centrally located. Staff was very friendly and so helpful in helping me to arrange a surprise for my fiancée. Definitely would not hesitate to stay here again.
This hotel was absolutely amazing. All of the staff members were very helpful and friendly, particularly Yair, who made our experience even better. It was within 10 mins walking distance to a TON of great restaurants in every direction, and only about a 10 minute walk to the beach as well! If we stay in Playa del Carmen again we will certainly stay here!
Would not recommend this hotel to anyone. The booking came with "Free breakfast." However, you only get a limited selection of the menu such as fruit, eggs, and chicaquiles. Despite showing my booking info, the employees and supervisor still denied that breakfast was included. Also, the electricity would shut off randomly. My phone won't charge and I almost fell in the shower because the lights went out. Of course the hotel did not provide any sort of compensation or refund for these problems! There were so many other better hotels in the area so do your research but definitely don't go to IT Boutique unless you want to have a horrendous experience! R U N !!!
For the price point on this hotel, it was beyond expectations!! The staff are very helpful and super friendly !! The hotel is just off of busy 5th avenue, so you don’t get the noise, but, still benefit from being close to the action!! The beach is only steps away also. So many good restaurants and bars to enjoy close by! Breakfast was nice, only a couple options but, both options were plenty good for us!! I would come back to the IT Boutique in a heartbeat next time Playa Del Carmen is on my list !!
The staff were great and friendly. The rooftop pools were nice the food was good. The only complaint I would have is the room had no safe and there was no way to lock my room door from the inside.
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek