Water did not work all day and all night- hotel offered no compensation. Pure trash.
The hotel decor was good, location was good but the staff was unfriendly, the breakfast service was not good and extremely expensive, for 2 omlettes and 2 coffee cups they charged $60. This hotel does not provide free coffee in the room, if you use it they charge $ 2.50 for a cup. Iveoll not stay there again.
Love the property and the staff was great. Location was also a plus.
Very nice hotel will be back soon, enjoyed every moment
We were a family of 6 we reserved a 2 bedroom condo. Very spacious 2 bedrooms and 2 bathrooms. A full kitchen with everything you need. Great location 2 blocks from the beach or 2 blocks to 5th Ave for shopping and restaurants. The hotel staff was amazing!!!! They were so helpful booking excursions and answering all our questions. We would definitely stay again!
Buen precio y atención. Lo único fue que filtré en Orbitz con desayuno incluido y me había parecido pero resulta que no.
Located in Zazil-ha, IT Boutique Hotel & Restaurant is adjacent to Quinta Avenida and within a 10-minute stroll of Mario Villanueva Stadium Madrid. This 4-star hotel has 24 rooms and welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.
Enjoy dining at Guilty, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7:30 AM to 11:00 AM.
IT Boutique Hotel & Restaurant's 24 rooms are air-conditioned and provide espresso makers, free local calls, and free bottled water. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers. Safes and desks are also standard.
Guests of IT Boutique Hotel & Restaurant enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include wedding services and a porter/bellhop.
Water did not work all day and all night- hotel offered no compensation. Pure trash.
The hotel decor was good, location was good but the staff was unfriendly, the breakfast service was not good and extremely expensive, for 2 omlettes and 2 coffee cups they charged $60. This hotel does not provide free coffee in the room, if you use it they charge $ 2.50 for a cup. Iveoll not stay there again.
Thank you for your feedback. We will be addressing your concerns.
Love the property and the staff was great. Location was also a plus.
Very nice hotel will be back soon, enjoyed every moment
We were a family of 6 we reserved a 2 bedroom condo. Very spacious 2 bedrooms and 2 bathrooms. A full kitchen with everything you need. Great location 2 blocks from the beach or 2 blocks to 5th Ave for shopping and restaurants. The hotel staff was amazing!!!! They were so helpful booking excursions and answering all our questions. We would definitely stay again!
Thank you very much for your comments, it is nice to know that you enjoyed your stay, we hope to have you back soon with us.
thank you for your comments
Buen precio y atención. Lo único fue que filtré en Orbitz con desayuno incluido y me había parecido pero resulta que no.
We are sorry to hear that we were unable to meet your expectations despite our attempt to resolve the water situation that got out of our hands and we try to resolve it as soon as possible. We understand your situation and regret your experience.