WIN DAY Playa - Hotel Express

2.0 star property

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Photo gallery for WIN DAY Playa - Hotel Express

In-room safe, blackout drapes, free WiFi, bed sheets
In-room safe, blackout drapes, free WiFi, bed sheets
In-room safe, blackout drapes, free WiFi, bed sheets
A hotel room with a bed, a view of the sky, and a balcony with chairs and a table.
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
LOTE 1 y 2, MZ 133 Colonia Zazil-Ha, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

Deluxe Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Deluxe Studio, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Comfort Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

Panoramic Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Zazil-ha, WIN DAY Playa - Hotel Express is within a 10-minute walk of popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 47-room hotel has an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Quinta Avenida - 6 min walk - 0.4 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 9 min walk - 0.5 miles
  • Quinta Alegría Shopping Mall - 11 min walk - 0.6 miles
  • Central Square - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪San Lucho Mezcaleria - ‬3 min walk
  • ‪De Local - ‬3 min walk
  • ‪Colectivo Mexicano Cervecero - ‬3 min walk
  • ‪Pescadería y Cocktelería El Pirata - ‬3 min walk
  • ‪Cafe Petit Péche - ‬2 min walk

About this property

WIN DAY Playa - Hotel Express

WIN DAY Playa - Hotel Express offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Guests can expect free WiFi and cable TV. Safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and outdoor lighting.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Winday Del Carmen Del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel
HOTEL WINDAY PLAYA DEL CARMEN Playa del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at WIN DAY Playa - Hotel Express?

WIN DAY Playa - Hotel Express offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at WIN DAY Playa - Hotel Express?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at WIN DAY Playa - Hotel Express on Jul 28, 2026 start from $24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around WIN DAY Playa - Hotel Express?

This hotel is situated in Zazil-ha within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Beach within a short drive.

Is parking available on site at WIN DAY Playa - Hotel Express?

No, this hotel doesn't offer parking.

Does WIN DAY Playa - Hotel Express have a casino at the property?

No, WIN DAY Playa - Hotel Express doesn't have a casino.

Is there an indoor pool at WIN DAY Playa - Hotel Express?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at WIN DAY Playa - Hotel Express?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a sea view and a kitchenette.

Are there hot tubs at WIN DAY Playa - Hotel Express?

No, there isn't a spa tub at this hotel.

Does WIN DAY Playa - Hotel Express have a restaurant that serves breakfast?

No, WIN DAY Playa - Hotel Express doesn't have a restaurant that serves breakfast.

Does WIN DAY Playa - Hotel Express allow pets to stay for free?

No, pets aren't allowed at WIN DAY Playa - Hotel Express.

Are there connecting rooms at WIN DAY Playa - Hotel Express?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to WIN DAY Playa - Hotel Express?

The closest major airport to WIN DAY Playa - Hotel Express is Cozumel Intl. Airport (CZM), which is 21.7 mi away (256 minutes by car).

Are there rooms with balconies that I can book at WIN DAY Playa - Hotel Express?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea and city views.

WIN DAY Playa - Hotel Express Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 94 out of 199 reviews
Rating 8 - Good. 48 out of 199 reviews
Rating 6 - Okay. 19 out of 199 reviews
Rating 4 - Poor. 11 out of 199 reviews
Rating 2 - Terrible. 27 out of 199 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Akim

Liked: Cleanliness, amenities, property conditions & facilities
Great location, Excellent view, very helpful staff!
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Good location, decent place for the price. Very nice staff. Free coffee in the lobby very welcome.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donald

Liked: Amenities
Friendly staff
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good centric spot in Playa del Carmen, very close to the main street where you can go to catch the buses that go to Tulum and Cancun. Some stores and restaurants near by for convenience and overall the staff was welcoming and helpful in things like calling me a cab and storing my luggage. Recommended.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rodion

Staff A+
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities
Yes everything was good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was everything we needed.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

The hotel was a good budget friendly option. It was clean and in a good location.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly hotel, a short walk from the action of 5th Ave.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Nicole

Liked: Staff & service
Good value. Clean friendly staff.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

Easy check-in and extremely friendly staff.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Buenos
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Luís

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Tanya

Disliked: Cleanliness
Dirty, not clean at all don’t even provide you with the blanket then at the end of the stay they try to charge you $20 for a towel that has a little tiny bit of makeup on it. I would not recommend this place way overpriced. It should be like $40 a night.
Stayed 8 nights in Dec 2025
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
The cleaning in the room was awful, hair and stains everywhere, the staff is rude and unhelpful and the elevator isn’t working
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Jennifer Andrea

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They should clean more the rooms my sheets was dirty with stains and find some hair in the pillows also the towels had some stains and the fridge was dirty, and elevator was not working and I had 2 big luggage’s with me and needed to left one at the car. It was okay but I’ll not stay again. Staff was nice though.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Todd

Liked: Property conditions & facilities

Decent Hotel

The room was nice and the hotel was clean but the location was a bit far from the activities.
Stayed 7 nights in Dec 2023
Verified

6/10 Okay

Merle

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was relatively clean upon arrival. We had to ask after our 3rd day if someone could clean our room, fresh towels and bed linen. Most hotels have a card that you can place in the door (do not disturb/please clean room). No bar fridge in the room which wasn’t great at all. The street is busy which made sleeping in a little later next to impossible.
Stayed 7 nights in Dec 2025
Verified

2/10 Terrible

ed

Liked: Cleanliness
Disliked: Staff & service, amenities
AC didnt work, had to open blinds all the way on floor to ceiling window to let in air leaving ourselves totally exposed. To the street. Wouldn't discount room for no AC, as it was late already we didn't have much option but to stay. The elevator only allows 2 people no bags or 1 person with a bag., leaving us doubting the safety of elevator so we used the stairs. Room was. Lean.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

jose

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was excellent. I just wish they would give you a towel in better condition
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Niles

Liked: Cleanliness, staff & service
Staff was good. The room was clean. Towels and sheets could of been better, as well as the shower hot water was temped at warm at best. Overall a decent value for short trips
Stayed 3 nights in Jan 2025