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Recent guest reviews

It was clean and quiet. Staff was super friendly and helpful. It was a relaxing week.

The staff was very attentive and the all inclusive was exceptional with very tasty food. The only bad comment would be the beach will all the seaweed but the Fairmont is doing all in their control to help clean it all up.

The best things about the property was the tropical foliage. The property is beautiful. The restaurants are amazing. We enjoyed our lunch at la brasa. The best was the avocado toast and the pineapple tart. The best I have ever had!! I thought waiting for the golf carts was troublesome at times. It felt like we had to wait every single time. We ordered room service once and the food was delicious but while taking the plates out, we dropped the plate in the balcony. We called housekeeping and they said they would be there right away. The next thing we noticed was a raccoon in our balcony. So we called them once again And a total of 3 times. No one showed up. The raccoon destroyed everything. That was really disappointing. I had really high expectations from this resort based on its ratings. Also signing after every meal was a little annoying. It was a little nerve wrecking as I was not sure what and how much I would be paying for. Would I give it another try? Maybe. I have been to other resorts and I would want to try others. I did not find anything special in this resort.

Excellent . We really enjoyed our stay . During the emergency that occured due to pipes back up,- the stuff was very helpful, moved us to a totally different area. And we even received complimentary massages.

Beautiful beach, great tasting food and drinks and a wonderful property. Highly recommend the meal plan to keep costs reasonable.

Just an amazing property, beautiful in every way. Delicious food, pristine beach with golf carts to shuttle you back and forth. This is not your typical all-inclusive.

Love the fairmont mayakoba! Service was outstanding and grounds are beautiful. Would be nice if there were a few more kid driven activities and/or snack menu.

we have a week of family vacation in this hotel and its the best hotel we stay in Ribiera maya , we love the casitas rooms , the bicycles , the pools , the restaurants the beach , all the people iwork in mayacoba its so nice , definitely we coming back in the future !! carrillo Family !!

Amazing! Great staff and facilities. Rooms are amazing.

Amazing place with superb staff. The food was always great but has gone to the next level with the new chef. The re-done beach is 20x better than before- truly gorgeous! Request the upper level of the Casita when staying for better light in the room.

This is paradise! Outstanding 5 day stay at The Fairmont Mayakoba! Amazing food, service and accommodations. Even when at capacity, the resort does not feel crowded. Beautiful resort with gorgeous beach and the delicious food. Executive Chef Eric and Chefs Demian and Emilo prepared gourmet dishes every night. 3 restaurants and each was 5 star. Food was truly high quality, fresh and creative. They spoiled us with fresh snapper, salmon and miso cod. Filet mignon and rib eye steak. Incredible Mexican food. The breakfast was just as impressive. This resort cares about the environment as it recycles and avoids waste. They even had holiday decorations made from recyclable materials. Chadi Director of Operations went out of his way to make our stay special for our entire family. We were celebrating my husband's parents 50th wedding anniversary and the attentions to detail was truly appreciated and unexpected. Pastry Chefs Andrea, Nestor and Abelardo made the most unique dessert in the shape of a piñata! it was like nothing we had ever seen! You actually hit the chocolate piñata and deliciousness came pouring out! Truly a work of art that tasted like heaven! Truly a great family resort (although many couples were enjoying themselves too). The pools were gorgeous and not crowded. You always had a lounge chair at the beach and pool. Wonderful service. I cannot say enough about this resort. One of the very best holidays our family has ever experienced.

The best vacation of our lives. Thank you Cain, Chefs Eric and Demien, and everyone at the Fairmont. It was pure perfection from start to finish (even the rain was fun).

my experience at the hotel is fabulous, you will noticed as soon as you arrive to the reception how great it is. You feel very welcomed. Beach is great, there wasn't a lot of people which made it even better. We had all inclusive and we were able to go to three different restaurants, 1 @ the beach, 1 for breakfast and 1 @ the reception that serves Sushi, meet and others. All the three were incredible, the food was excellent and also the service. Drinks were always perfect as well. Negative: After some days at the hotel you can get a little bored to go to the same places over and over. There were swimming pools in different locations, all very nice, for my children's only 1 slide was not very entertained, kids club was not very tempting. My daughter wanted to go in a free kayak @ the beach but she wasn't allowed since less than 6 years old, so I would say that this place is more for adults. Distances between beach, room and restaurants is far, they transport you in golf carts. Overall the hotel has excellent rooms, food, service, I would definitely recommend it to everyone with some 'comments' as noted above.

Beautiful hotel and location! We were awestruck by the integration of the different ecosystems while maintaining a luxury resort. The staff was genuinely kind and attentive. We thought about staying at Rosewood, but are extremely glad we chose Fairmont. If you can, schedule a massage at Willow Stream-divine!

The hotel is lovely! Very tranquil setting, great rooms and delicious food. The kids club is not the best we have seen and the distance to the beach is not for everyone but our 8 year old loved it.

very good environment,the activities are good. the staff very nice and helpful. beautiful view

Carretera Fed.Cancún- Playa del Carmen Playa del Carmen QROO

Hotel highlights

  • Walking distance to El Camaleon Mayakoba Golf Course
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking
  • Onsite dining

El Camaleon Mayakoba Golf Course is a short stroll from Fairmont Mayakoba Riviera Maya - All Inclusive, and other popular attractions like Grand Coral Golf Riviera Maya are within a few miles (5 km). This 401-room, 5-star property has 5 outdoor pools along with a golf course and a full-service spa.


Dining

Relish the Mexican cuisine at La Laguna, one of 4 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

Fairmont Mayakoba Riviera Maya - All Inclusive's 401 rooms are air-conditioned and provide furnished balconies, coffee makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus LED TVs with cable channels and pay movies. Bathrooms offer designer toiletries, and Select Comfort beds with premium bedding ensure a restful night. Other amenities include free bottled water, ceiling fans, and laptop-compatible safes.


Property features

Fairmont Mayakoba Riviera Maya - All Inclusive features a golf course, a full-service spa, and 5 outdoor pools. There's free valet parking, and an airport shuttle (available 24 hours) for USD 256.00 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a health club, and outdoor tennis courts.

Room options

Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View

Queen 2 | Sleeps 4

Casita Signature, Room, 1 King Bed, Non Smoking, Canal View

King 1 | Sleeps 3

Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View

Queen 2 | Sleeps 4

Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View

King 1 | Sleeps 3

Guest reviews for Fairmont Mayakoba Riviera Maya - All Inclusive

Everyone (12) Family (4)
5
Everyone

By on Jun 25, 2019

Review comment responded on Jun 25, 2019

Gracias por su visita y esperamos que regrese pronto. Saludos cordiales, Isamu Tsuji

5
Friends

It was clean and quiet. Staff was super friendly and helpful. It was a relaxing week.

By on Jun 19, 2019

Review comment responded on Jun 19, 2019

Thank you for your opinion and your evaluation. We hope we can welcome again soon. Regards, Isamu Tsuji

5
Families Friends Families

The staff was very attentive and the all inclusive was exceptional with very tasty food. The only bad comment would be the beach will all the seaweed but the Fairmont is doing all in their control to help clean it all up.

By on Jun 18, 2019

Review comment responded on Jun 19, 2019

We appreciate your comments about your experience. Thanks for your opinion about the staff and the food. We hope to see you again soon. Best regards, Isamu Tsuji

4
Family with small children

The best things about the property was the tropical foliage. The property is beautiful. The restaurants are amazing. We enjoyed our lunch at la brasa. The best was the avocado toast and the pineapple tart. The best I have ever had!! I thought waiting for the golf carts was troublesome at times. It felt like we had to wait every single time. We ordered room service once and the food was delicious but while taking the plates out, we dropped the plate in the balcony. We called housekeeping and they said they would be there right away. The next thing we noticed was a raccoon in our balcony. So we called them once again And a total of 3 times. No one showed up. The raccoon destroyed everything. That was really disappointing. I had really high expectations from this resort based on its ratings. Also signing after every meal was a little annoying. It was a little nerve wrecking as I was not sure what and how much I would be paying for. Would I give it another try? Maybe. I have been to other resorts and I would want to try others. I did not find anything special in this resort.

By , from Maryland on May 28, 2019

Review comment responded on May 30, 2019

Dear JP, Thank you for your visit and your comments. We appreciate your suggestions that help us improve and we hope to have a future opportunity to serve you and surprise you making your stay special. Regards, Isamu Tsuji

5
Everyone

Excellent . We really enjoyed our stay . During the emergency that occured due to pipes back up,- the stuff was very helpful, moved us to a totally different area. And we even received complimentary massages.

By on Jan 3, 2019

Review comment responded on Jan 4, 2019

Thanks a lot for your visit and your comments about the experience. We hope to see you back soon. Happy New Year!

5
Everyone

Beautiful beach, great tasting food and drinks and a wonderful property. Highly recommend the meal plan to keep costs reasonable.

By , from Philadelphia, PA, USA on Dec 17, 2018

Review comment responded on Dec 18, 2018

Dear Chris, Thanks a lot for your visit and sharing your reviewand suggestion. It will be a pleasure to welcome you back again. Best regards, Isamu Tsuji

5
Everyone

Just an amazing property, beautiful in every way. Delicious food, pristine beach with golf carts to shuttle you back and forth. This is not your typical all-inclusive.

By on Dec 12, 2018

Review comment responded on Dec 12, 2018

Thanks a lot for your visit and sharing your experience with the Appetite for Luxury package. We hope you can visit us again soon. Best regards,

5
Everyone

Love the fairmont mayakoba! Service was outstanding and grounds are beautiful. Would be nice if there were a few more kid driven activities and/or snack menu.

By on Dec 2, 2018

Review comment responded on Dec 3, 2018

Dear Macy, Thank a lot for your visit and sharing your comments ans suggestions, they are very welcome. We hope to see you again soon. Best regards,

5
Everyone

we have a week of family vacation in this hotel and its the best hotel we stay in Ribiera maya , we love the casitas rooms , the bicycles , the pools , the restaurants the beach , all the people iwork in mayacoba its so nice , definitely we coming back in the future !! carrillo Family !!

By , from Santa Barbara california on Aug 14, 2018

Review comment responded on Aug 21, 2018

Dear carillofamily, We are glad to know you family had a good time in our resort. Thanks for sharing your opinon. Best regards,

5
Everyone

Amazing! Great staff and facilities. Rooms are amazing.

By on Apr 1, 2018

Review comment responded on Apr 2, 2018

Thanks for your visit and your evaluation. We hope to see you back soon! Regards,

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