See all properties

Excel Sense Playacar Boutique Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Excel Sense Playacar Boutique Hotel

Outdoor pool
Luxury Suite, 1 Bedroom | Premium bedding, in-room safe, iron/ironing board, rollaway beds
Interior entrance
Porch
Outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Paseo Xaman Ha Manzana 16 Lote 16, Plaza Maya Pakal, Playa Car Fase 2, Playa del Carmen, QROO, 77717
  • Place, Playacar Golf Club
    ‪16 min walk‬
  • Place, Quinta Avenida
    ‪19 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪4 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, iron/ironing board, rollaway beds

Deluxe Room

  • Garden view
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Suite, 1 Bedroom

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Luxury Suite, 1 Bedroom

  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Studio, Multiple Beds, Private Bathroom

Executive Studio, Multiple Beds, Private Bathroom | Premium bedding, in-room safe, iron/ironing board, rollaway beds

Executive Studio, Multiple Beds, Private Bathroom

  • Garden view
  • 388 sq ft
  • Sleeps 4
  • 4 Twin Bunk Beds
  • Free WiFi

View all photos for Luxury Double Room, 1 Bedroom

Luxury Double Room, 1 Bedroom | Premium bedding, in-room safe, iron/ironing board, rollaway beds

Luxury Double Room, 1 Bedroom

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Suite, 1 Bedroom

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 6 Twin Bunk Beds
  • Free WiFi

You may also like

Ad
2 outdoor pools

The Fives Downtown Hotel - Curio Collection by Hilton

Downtown Playa del Carmen
  • Pool
  • Spa
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 786 reviews
$97 nightly
The price is $120
Jun 25 - Jun 26
Total with taxes and fees
The Fives Downtown Hotel - Curio Collection by Hilton

About the neighborhood

Playa del Carmen

Located in Playacar, Excel Sense Playacar Boutique Hotel is within a mile (2 km) of popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 13-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Xaman Ha Aviary - 16 min walk - 0.9 miles
  • Playacar Golf Club - 16 min walk - 0.9 miles
  • Playacar Beach - 19 min walk - 1.0 mile
  • Quinta Avenida - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 4 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪Don Rafael - ‬5 min drive
  • ‪La brioche - ‬1 min walk
  • ‪Il Portico - ‬4 min drive
  • ‪The Admiral - ‬9 min walk
  • ‪Bar Pappos - ‬5 min drive

About this property

Excel Sense Playacar Boutique Hotel

Guests staying at Excel Sense Playacar Boutique Hotel enjoy an outdoor pool, a children's pool, and a rooftop terrace. There's free parking, and an airport shuttle (available 24 hours) for MXN 2000 per vehicle one way. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this golf hotel include free WiFi in public areas, a meeting room, and laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer free toiletries. Ceiling fans, safes, and ironing boards are also available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Rooftop terrace
Sofía by Bunik
Downtown Playa del Carmen
  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 2,054 reviews
$36 nightly
The price is $47
Jun 30 - Jul 1
Total with taxes and fees
Sofía by Bunik

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for MXN 400.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2000 per vehicle (one way)
  • Rollaway bed fee: MXN 400.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Blue Bay Grand Esmeralda Mayan Riviera
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Esmerelda
Bluebay Grand Esmeralda Hotel
Excel Sense Playacar Boutique Hotel Playa del Carmen
Excel Sense Playacar Boutique Playa del Carmen
Excel Sense Playacar Boutique
Excel Sence Playacar Boutique Hotel
Excel Sence Playacar Boutique Hotel Playa del Carmen
Excel Sence Playacar Boutique Playa del Carmen
Excel Sence Playacar Boutique
BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen Mexico
Excel Sense Playacar Boutique
Excel Sense Playacar Boutique Hotel Hotel
Excel Sense Playacar Boutique Hotel Playa del Carmen
Excel Sense Playacar Boutique Hotel Hotel Playa del Carmen

Frequently asked questions

What is there to do near Excel Sense Playacar Boutique Hotel?

This hotel is situated in Playacar within a short 18-minute walk of Quinta Avenida and also 19 minutes on foot from Playa del Carmen Maritime Terminal. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Is there parking available at Excel Sense Playacar Boutique Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Excel Sense Playacar Boutique Hotel include a casino at the property?

No, Excel Sense Playacar Boutique Hotel doesn't have a casino.

Is there an indoor pool at Excel Sense Playacar Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Excel Sense Playacar Boutique Hotel?

Couples staying at this hotel will appreciate amenities like 24-hour room service and premium bedding as well as an outdoor pool.

Does Excel Sense Playacar Boutique Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Excel Sense Playacar Boutique Hotel have a restaurant with a breakfast menu?

No, Excel Sense Playacar Boutique Hotel doesn't have a restaurant that serves breakfast.

Does Excel Sense Playacar Boutique Hotel allow pets to stay for free?

No, pets aren't allowed at Excel Sense Playacar Boutique Hotel.

Does Excel Sense Playacar Boutique Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Excel Sense Playacar Boutique Hotel?

The closest major airport to Excel Sense Playacar Boutique Hotel is Cozumel Intl. Airport (CZM), which is 20.1 mi away (270 minutes by car).

Are there rooms with balconies at Excel Sense Playacar Boutique Hotel?

No, there aren't any guestrooms with balconies at Excel Sense Playacar Boutique Hotel.

Excel Sense Playacar Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 117 reviews
Rating 8 - Good. 38 out of 117 reviews
Rating 6 - Okay. 25 out of 117 reviews
Rating 4 - Poor. 13 out of 117 reviews
Rating 2 - Terrible. 13 out of 117 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rocío

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente relación precio calidad. Solo estaría bien e dentro del mismo hotel tuvieran servicio de alimentos. Jaja bueno nuestra habitación tenía cocina pero no queríamos cocinar.
Stayed 5 nights in Nov 2018
Verified

2/10 Terrible

CElia

Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron la reservación y muy mal trato del recepcionista
Stayed 3 nights in Mar 2019
Verified

2/10 Terrible

javier omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malo atención.

Me cancelaron la reserva, esperar a que ni me. Cobren
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
It was not as they showed in pictures, the room I booked was not the one I booked through Expedia
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exceptionally gracious and helpful. The hotel is a lovely, well maintained building. The rooms aren’t fancy but they are clean and comfortable.
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Leo

Liked: Cleanliness, staff & service, room comfort

Hodnocení

Služby hotelu výborné,jediné co nám vadilo hluk z ulice a restaurace přímo pod ložnicí.
Stayed 12 nights in Feb 2019
Verified

6/10 Okay

Verified traveler

Buena ubicacion, estacionamiento no siempre disponible, viejo en general, cama comoda, huele a humedad, aire acondicionado muy ruidoso.
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, spacious rooms. The staff was very friendly. The onsite restaurants were exceptional. There was a rooftop pool no one used but us.
Stayed 3 nights in Jan 2019
Verified

2/10 Terrible

Ed

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty all over the place. Broken light bulbs. Dusty doors. Beds are made of nailed pieces of cheap wood put together. Not even a chair in the room. Stained bed sheets with hairs. Rude personnel. Run away from this place.
Stayed 6 nights in Dec 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty towels, noisy aircon, no hot water

Dirty towels, noisy aircon, no hot water
Stayed 6 nights in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
No está cerca de la playa el hotel es algo viejo y hace mucho ruido
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel agradable, excelente relación precio/calidad. El único inconveniente es que no hay mucho lugar de estacionamiento y eso puede ser complicado
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy céntrico, en una zona súper segura, muy tranquilo
Stayed 4 nights in Nov 2018
Verified

8/10 Good

WILLIAM TELL MARENCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Playa del Carmen de Paso

Importante mencionar la responsabilidad del dueño de este hotel con sus clientes. El hotel tenía problemas de electricidad y fuimos fuimos transferidos al "KLR The City Condos By Sercotel" fue un cambio inesperado bajo otras condiciones pero funcionales y cómodas.
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Carloz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicacion. Seguro y accesible para la familia
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Christian

Liked: Property conditions & facilities, room comfort
Lugar muy seguro, las camas muy comodas, en general todo muy bien, nada mas la limpieza quedaba un poco a deber, en especial con los hornos de microondas, pero en general muy recomendable, volveremos pronto.
Stayed 6 nights in Nov 2018
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una grata sorpresa

La verdad este hotel nos sorprendió gratamente el área es muy tranquila rodeada de naturaleza y casas de vacaciones está relativamente cerca de la playa y de la 5ta avenida La habitación era cómoda y tenía todo lo necesario hasta tina de baño A escasos metros hay 3 restaurantes y un Oxxo así q si de ultima hora ocupas algo o quieres comprar una bebida es muy fácil hacerlo La terraza es fantástica para descansar y estar un poco en la alberca Lo recomiendo ampliamente
Stayed 10 nights in Sep 2018
Verified

6/10 Okay

Mariana

Liked: Room comfort
Disliked: Cleanliness, staff & service

Nada

El hotel se que es muy barato, sin embargo, uno llega y nadie se preocupa en ningún momento por la estancia. Pasaban dias sin que se limpiara ni la terraza (la cual estaba llena de cucarachas por la misma suciedad) ni el lugar de las bancas de la entrada, todo lleno de basura y colillas. El aseo al cuarto era mínimo, claramente no se barria ni trapeaba diariamente. Las toallas me dijeron que las cambiaban un dia si y uno no, no lo hicieron. La bienvenida al hotel es sin el más minimo interés en uno, sólo saludan, piden la credencial y le leen a uno las reglas como si fuera uno a entrar a una clinica de seguro. No fue buena la atención y menos la limpieza, a mi me encanta por las noches leer al aire libre, cosa que no pudo ser por la suciedad y las cucarachas. Recomiendo pongan un poco mas de atención a esos detalles. La foto que sale en la publicidad se ve muy bonita cuando para nada lo es. Gracias
Stayed 5 nights in Aug 2018
Verified

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bonito y tranquilo

Es cómodo, cuenta con todos los servicios, tranquilo y sin ruido, limpio, buen precio, cercano a la playa (playacar), muelle ferry y centro comercial, personal amable
Stayed 4 nights in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable

Muy cómodo, habitación amplia, limpia, muy seguro, familiar, tiene piscina y clases de yoga
Stayed 3 nights in Aug 2018
Verified

2/10 Terrible

Aldo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was very dirty dirty sheets dirty towels no air conditioning dirty water in the pool
Stayed 5 nights in Aug 2018
Verified

4/10 Poor

manuel adhiel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos entregaron el cuarto con la cama sucia se veia q no la limpiaron cuando saluo el nterior huesped con sabanas regadas y el baño con los jabones utilizados , la puerta de entrada no se le podia poner seguro por dentro , las recamareras entraron. La habitacion estando nosotros durmiendo
Stayed 1 night in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in playacar, which means security sunce all access to playacar have security gates
Stayed 1 night in Aug 2018
Verified

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar, puede uno regresar con confianza
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, I liked the small pool for my children he is 5 years old and my Daugther is 8 years old perfect for them because they don’t know how to swing
Stayed 7 nights in Jun 2018

More to Explore