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Coco Río

Property class: 3

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Photo gallery for Coco Río

Front of property - evening/night
Deluxe Room | Minibar, in-room safe, individually decorated, iron/ironing board
Deluxe Room | Balcony
Property grounds
Beach nearby, white sand

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Calle 26 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Central Square
    ‪10 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, iron/ironing board

Deluxe Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room, Balcony

Minibar, in-room safe, individually decorated, iron/ironing board

Quadruple Room, Balcony

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Quadruple Room

Minibar, in-room safe, individually decorated, iron/ironing board

Comfort Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Coco Río is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. This 3-star hotel has 18 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Quinta Avenida - 5 min walk - 0.3 miles
  • Calle 12 - 7 min walk - 0.4 miles
  • Central Square - 10 min walk - 0.6 miles
  • Playa del Carmen Main Beach - 11 min walk - 0.6 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Café Choux Choux - ‬1 min walk
  • ‪El Fogon del May - ‬4 min walk
  • ‪Fuego Santo - ‬2 min walk
  • ‪Papa Charly - ‬3 min walk
  • ‪Taqueria Los Tarascos - ‬4 min walk

About this property

Coco Río

A rooftop terrace and free WiFi in public areas are featured at Coco Río. The front desk has multilingual staff that can help with luggage storage, and offer advice about sights and eateries nearby.
Guests can expect free WiFi and 32-inch TVs with cable channels. Relax with a rainfall shower. Other standard amenities include minibars, ceiling fans, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 11:00 AM

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a nature reserve
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 10:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Coco Río Hotel
Coco Río Playa del Carmen
Coco Río Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Coco Río?

Coco Río provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do around Coco Río?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Quinta Avenida and Mamitas Beach. You'll also find Playa del Carmen Main Beach and Playacar Beach within a short drive.

Will I be able to park at Coco Río?

No, there isn't parking available at the hotel.

Does Coco Río have a casino on the premises?

No, Coco Río doesn't have a casino.

Is there an indoor pool at Coco Río?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Coco Río?

Couples staying at this hotel will appreciate amenities like a minibar and a rainfall showerhead as well as a free beach club.

Does Coco Río have a hot tub?

No, this hotel doesn't have a spa tub.

Does Coco Río feature a restaurant that includes a breakfast menu?

Coco Río offers free self-serve breakfast each morning though there is no restaurant.

Will Coco Río allow pets to stay free of charge?

No, pets aren't allowed at Coco Río.

Does Coco Río have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Coco Río?

The closest major airport to Coco Río is Cozumel Intl. Airport (CZM), which is 22.2 mi away (257 minutes by car).

Can I book a room with a balcony at Coco Río?

Yes, some guestrooms at Coco Río offer a balcony and may feature courtyard views.

Coco Río Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location to access all that Playa del Carmen has to offer! It is literally one step off of Quinta Avenida with bars, shops, taxi stands, and even the ferry is close by. They had not received my reservation through Expedia, so they upgraded us to a suite, which was so thoughtful and appreciated! It was spacious, clean, and perfect for a couple’s getaway. We would definitely return again! The only downside was we were on the top floor, up three flights of steps, which was not ideal for luggage or us exhausted after a long day.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yza

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho el lugar
Stayed 2 nights in Jul 2024