Cache Hotel Boutique - Adults Only

3.0 star property
Adults-only hotel with a casino and free breakfast

Choose dates to view prices

Photo gallery for Cache Hotel Boutique - Adults Only

Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Free daily cooked-to-order breakfast
Reception
Point of interest
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar

Explore the area

View in a map
15 Avenida Norte Calle 10 Norte esquina, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Playa del Carmen Maritime Terminal
    ‪14 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Presidential Suite, 1 King Bed, Terrace, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 295 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Suite, 1 King Bed, Balcony, Courtyard View

  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Studio Suite, 1 King Bed, Housekeeping, Pool View

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room, Pool Access

  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 1 King Bed, Pool Access

7.6 out of 10
Good
(9 reviews)
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Cache Hotel Boutique - Adults Only is within a 5-minute walk of Quinta Avenida and within 15 minutes of other popular attractions like Playa del Carmen Main Beach. This 26-room, 3-star hotel welcomes guests with free breakfast, a casino, and an outdoor pool.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Mamitas Beach - 9 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 14 min walk - 0.8 miles
  • Xcaret Eco Theme Park - 11 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪La Chancla - ‬1 min walk
  • ‪El Árbol de la Diez - ‬1 min walk
  • ‪Logia Café - ‬1 min walk
  • ‪El Tapas Restaurante - ‬2 min walk
  • ‪Ipanemas Steak House - ‬2 min walk

About this property

Cache Hotel Boutique - Adults Only

Adults-only hotel with a casino and free breakfast
Guests of Cache Hotel Boutique - Adults Only enjoy a casino, karaoke, and an outdoor pool. If you drive, self parking is USD 10 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 90 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this adults-only hotel include free WiFi in public areas, a terrace, and wedding services.
Guests can expect free WiFi and 32-inch plasma TVs with cable channels. Other amenities include safes, desks, and free toiletries. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 10 per day)
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Caché restaurant

Things to do

  • 50 slot machines
  • 8 gaming tables
  • Casino (1,600 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Karaoke
  • Outdoor pool
  • Pilates classes
  • Sportsbook
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 60 per accommodation, per stay
  • A tax is imposed by the city: USD 2.76 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: USD 10 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Cache Boutique All Adult
Cache Boutique All Adult Playa del Carmen
Cache Boutique Hotel
Cache Hotel
Cache Hotel Boutique
Cache Hotel Boutique All Adult
Cache Hotel Boutique All Adult Playa del Carmen
Cache Hotel Boutique Adults Playa del Carmen
Cache Hotel Boutique Adults
Cache Boutique Adults Playa del Carmen
Cache Boutique Adults
Cache Adults Only Del Carmen
Cache Hotel Boutique Adults Only
Cache Hotel Boutique - Adults Only Hotel
Cache Hotel Boutique - Adults Only Playa del Carmen
Cache Hotel Boutique - Adults Only Hotel Playa del Carmen

Frequently asked questions

Are free cancellation options available at Cache Hotel Boutique - Adults Only?

Cache Hotel Boutique - Adults Only provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see around Cache Hotel Boutique - Adults Only?

This hotel is situated in Downtown Playa del Carmen within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. You'll also find Playacar Beach and Mamitas Beach less than a mile away.

Is there parking available at Cache Hotel Boutique - Adults Only?

Yes, secured parking is offered for USD 10 per day with in/out privileges.

Is a spa located at Cache Hotel Boutique - Adults Only?

Spa services at the hotel include deep-tissue massages.

Does Cache Hotel Boutique - Adults Only feature a casino at the property?

Yes, Cache Hotel Boutique - Adults Only has a casino that's 1600 square feet and includes 8 gaming tables, 50 slot machines, and a VIP room.

Will I find an indoor pool at Cache Hotel Boutique - Adults Only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 11:00 PM.

Are there hot tubs at Cache Hotel Boutique - Adults Only?

No, there isn't a spa tub at this hotel.

Does Cache Hotel Boutique - Adults Only feature a restaurant that includes a breakfast menu?

Yes, Cache Hotel Boutique - Adults Only serves free cooked-to-order breakfasts at Caché restaurant each morning.

Will Cache Hotel Boutique - Adults Only allow pets to stay free of charge?

No, pets aren't allowed at Cache Hotel Boutique - Adults Only though service animals are welcome.

Are there connecting rooms at Cache Hotel Boutique - Adults Only?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Cache Hotel Boutique - Adults Only?

The closest major airport to Cache Hotel Boutique - Adults Only is Cozumel Intl. Airport (CZM), which is 21.4 mi away (269 minutes by car).

Are there rooms with balconies that I can book at Cache Hotel Boutique - Adults Only?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy ocean or pool views.

Does Cache Hotel Boutique - Adults Only host weddings?

There are wedding services available at Cache Hotel Boutique - Adults Only if that's in your vacation plans.

Reviews

Cache Hotel Boutique - Adults Only Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 318 out of 696 reviews
Rating 8 - Good. 215 out of 696 reviews
Rating 6 - Okay. 99 out of 696 reviews
Rating 4 - Poor. 20 out of 696 reviews
Rating 2 - Terrible. 44 out of 696 reviews

Reviews

8/10 Good

Kareem

Liked: Cleanliness, staff & service
Nice view friendly staff vibrant entertainment
Stayed 7 nights in Jul 2025

4/10 Poor

Keiichi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t bother!

Don’t bother. Keep looking for a better hotel. Best thing about cache hotel is location (close to 5th avenue). The rest is just bland and disappointing! Non existent room cleaning, towels never changed, breakfast was ok but small portions. We had two “suites”, with complimentary power cut outs, broken double glazed windows, damp smell, mosquitoes and drain flies. Sorry to say I was thoroughly underwhelmed with my stay, and if I had an option - would have moved!
Stayed 7 nights in Jul 2025

2/10 Terrible

Jamie, Davenport

Traveled with partner
Disliked: Amenities, property conditions & facilities
The hotel lied and Expedia did not help. I booked a room with a hot tub as we planned on doing lots of theme parks and we thought it would be nice to use after the long day. I looked at many hotels but went with this hotel for that reason. Only two class of rooms had hot tub listed in the description and I took one of them. When we checked into the room there was not hot tub and I checked with the office and was took that room only had a bath tub and not a hot tub. I showed them the description there it clearly said hot tub and they would do nothing. But I could upgrade to the most expensive room which did have a hot tub. I called Expedia and talked and emailed them and they was no help. Totally unwilling to help me in any way. We stayed the night in the room and was horrified to learn our room was next to a outdoor dance area that had live very loud live music until 1 am and we was unable to sleep. Call Expedia again they was no help. We looked for another hotel but was unable to find anything we could afford after paying out all the money we had already. We paid the experience upgrade fees to change to the room with the hot tub and it was farther away from the music but sadly not far enough... every night very loud music until 1 am we purchased eye plugs and they only helped a little. We was so tried everyday and was unable to enjoy our trip and the trip was to celebrate my birthday. As bad as the hotel was Expedia was just his worst has they didn't care.
Stayed 7 nights in Jun 2025

8/10 Good

Kayleigh

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great vibe, and fantastic staff! We loved our stay here! The location couldn’t be better—just a minute’s walk to 5th Avenue. The rooftop pool and bar were perfect for relaxing, and the included breakfast was honestly one of the best I’ve ever had. There was something fun happening every night—DJs, salsa lessons, movie nights, a live jazz band—great for staying in or kicking off the evening before heading out. The staff were incredibly friendly and went above and beyond, even recommending a local beach to avoid the seaweed. I’d absolutely recommend this hotel to friends and will definitely be back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Latoya C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Cache for my 34th birthday. I love the breakfast selection every morning hot made to order.The customer service was top tier at hotel cache. The local vendors sell unique gifts and food at nights just steps outside the hotel; Cache is walkable to 5th Avenue do shopping. I got to take a collectivo to Xcaret for my bday 10/10 experience. Every three days my room was cleaned 10/10 I had no issues.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nico

Stayed 2 nights in Jun 2025

4/10 Poor

Jonathan Andrew

If I could curse on here I would. WOW not a good place. The bar was great, great food, great events but owner/front desk operations not the same. Terrible at handling customer services they respond or care to communicate the correct information to the airport shuttle which caused missing flights. Cleaning employees were great and kind.
Stayed 3 nights in Jun 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Agree with the previous comments that this is a loud hotel. Cleanliness is okay for a place to just sleep.
Stayed 4 nights in May 2025

6/10 Okay

Alvin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property is close to fifth Ave and centro marketplace that opens nightly. Breakfast every morning was nice and great value. Evenings were really loud with live music. If you enjoy this type of setting you will love this place. It didn’t really bother us much. Only issue was sheet had a stain on it and they took forever to change it. Room had a slight damp smell. I also didn’t get my VIP parking privileges which I found out about after they changed me for daily parking. The bartender was the best and she makes the best mixed drinks!
Stayed 4 nights in May 2025

10/10 Excellent

Carl, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

xingning

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Angelica

Stayed 3 nights in May 2025

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Porsche

Stayed 5 nights in Apr 2025

10/10 Excellent

Stephany Anais

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in town!!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

KOVID

Stayed 7 nights in Jan 2025

2/10 Terrible

Joseph Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You better like dance music because you're sleeping inside a 3 story speaker. Blasting music till at least midnight and beyond.
Stayed 7 nights in Apr 2025

4/10 Poor

Jefferson, London

Traveled with partner
Disliked: Property conditions & facilities
Unfortunately, this hotel was well below our expectations based on the photos we saw at the time of booking. There are two positives: the location is great, and the underground parking (although charged daily) is convenient. However, there are several downsides. As mentioned in other reviews, the hotel is heavily focused on parties — the music is extremely loud, almost every day, to the point where our room was literally shaking. The parties go until 11 PM, making it hard to relax or get a good night's sleep, especially if you're in Cancun for tours and good food, not nightlife. The breakfast was OK, but it only starts at 8 AM, which is quite late if you have early tours planned or want to go to cenotes or beaches early to avoid crowds — we often had to leave without eating. Our room smelled old, didn’t feel cozy, and surprisingly, there was no fridge. Even the hotel bar staff were surprised when we asked them to store some food for us. The hotel is clearly focused on parties and often invites external guests to join. Because of that, it’s hard to enjoy the pool or relax after a long day of tours — there’s little to no peace and quiet even during the afternoon or early evening.

10/10 Excellent

Aspen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the umbrellas that greeted you as you ascended the stairs to the pool. The dining area was lovely with the plants and seating options. It was so convenient to have a keypad on the door of the room so we didn't have to fuss with a key. The bed and pillows were fabulous! The room was spacious and clean.
Stayed 7 nights in Mar 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

2/10 Terrible

Johanna Guadalupe, Faribault

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The most terrible hotel I ever been. The toilet was not working properly the whole time in our stayed. I will not stay her again for sure.
Stayed 8 nights in Mar 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coup de coeur

Séjour plus qu'agréable... Bien situé Très belle ambiance A+++
Stayed 3 nights in Mar 2025

4/10 Poor

Aleyda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I would not stay here again. The music was very loud and I could hear the sound base in my room. Man at reception called Amran told me I wasn’t allowed to take my towel out of the hotel, this has never happened before and when I couldn’t understand him he rolled his eyes at me. He proceeded to gaslight me and say in sarcastic way “sorry I ruined your vacation” I called him out on it and felt uncomfortable. The bartenders in the restaurant were very nice.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kissoondial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the service staff is excellent. There is entertainment almost every night. It ends between 11-12pm. I noticed that some reviewers complained about noise. Listen, if you’re coming to Playa and going to bed before 12, stay home. The food is excellent. The breakfast is good but light. You can add items for very little. Reserve the damn place, already and have fun
Stayed 6 nights in Mar 2025

8/10 Good

James, rock island

Traveled with partner
Liked: Cleanliness, staff & service
This is an aging property without a doubt but still has enough to make it a solid choice. The location is great for getting to a lot of what Playa has to offer. This was my 14th trip to Play del Carmen and I have stayed in town 11 of those trips. I will say Cache is toward the top. It was clean, everything worked, the VIP benefits were a nice touch and the location if terrific. The cons are few. The bed was dead and overly soft. The music is very loud so just be ready. The AC could barely keep up but did just enough. All in all we would def stay there again.
Stayed 3 nights in Mar 2025