Staff was wonderful, extremely courteous and always helpful. When there were issues (as there always will be at any location), they dealt with it quickly, professionally and efficiently. We chose this location because it was family friendly so only note is to better inform guests about what tours they offer are not as family friendly (like the snorkeling trip that turned out to be a big drunken party boat). Overall, superb hotel, staff and would definitely stay again. Many thanks!
very walkable area, right there by 5th avenue but not right next to club so it is not so loud that sleeping would be a problem. It is the perfect balance. 5th avenue is where everything is- dining, shops, spa etc.
Great place to stay with your family. Rooms were clean and the staff was very friendly.
Will visit again
Very good!
They didn’t clean our room twice and didn’t provide any information about anything to us.
Location is the best for this hotel, you are steps to everything.
I loved the accessibility to food and all kind of stores around the property. They have massages, yoga and pools. The breakfast was very simple which is ok for a day or two but when you are staying for over a week it is to boring. Coffee, tea, juice, cereal, bread and fruit. Other than that very happy whit my choice.
Staff was attentive and helpful. Concierge was great
Miss the restaurant and the morning breakfast. Everything else is still every good. Have stayed at this property over 1 times.
Rooms did not have electrical plugs easily available. Had to unplug clock or use the one in the bathroom. housekeeping was great.
The property has a lot of plant life that allows you to feel secluded.
Pool area surrounded by trees ......................
Pros: Good location, clean place and good place to stay. Cons: parking is pretty limited, included breakfast is only coffee, juice, bread, cereal,fruit.
Beautiful boutique hotel. Staff is amazing. Rooms perfect. Food and drinks lovely. Pool well maintained. Perfect for families and couples.
Nice place to rest. Had an amazing time. Great breakfast. Great location.
Great room and hotel staff. Everyone was very helpful and attentive. Only complaint was that the fridge in our room did not work
Located in Downtown Playa del Carmen, Aventura Mexicana Hotel is adjacent to Quinta Avenida and within a 10-minute walk of other popular attractions like Playa del Carmen Main Beach. This 49-room, 3.5-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
36-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, free international calls, and free long-distance calls are also available.
Guests staying at Aventura Mexicana Hotel enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for MXN 2682 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and securing valuables. Other amenities at this family-friendly hotel include conference space, a terrace, and a porter/bellhop.
Staff was wonderful, extremely courteous and always helpful. When there were issues (as there always will be at any location), they dealt with it quickly, professionally and efficiently. We chose this location because it was family friendly so only note is to better inform guests about what tours they offer are not as family friendly (like the snorkeling trip that turned out to be a big drunken party boat). Overall, superb hotel, staff and would definitely stay again. Many thanks!
very walkable area, right there by 5th avenue but not right next to club so it is not so loud that sleeping would be a problem. It is the perfect balance. 5th avenue is where everything is- dining, shops, spa etc.
Great place to stay with your family. Rooms were clean and the staff was very friendly.
Will visit again
Very good!
They didn’t clean our room twice and didn’t provide any information about anything to us.
Location is the best for this hotel, you are steps to everything.
Thank you for your comments, we hope to see you very soon. Kind Regards . Aventura Mexicana Hotel .
I loved the accessibility to food and all kind of stores around the property. They have massages, yoga and pools. The breakfast was very simple which is ok for a day or two but when you are staying for over a week it is to boring. Coffee, tea, juice, cereal, bread and fruit. Other than that very happy whit my choice.
Staff was attentive and helpful. Concierge was great
Miss the restaurant and the morning breakfast. Everything else is still every good. Have stayed at this property over 1 times.
We thank you for sharing your experience with us and look forward to serving you again soon!