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Aloft by Marriott Playa del Carmen

Property class: 4
VIP Access

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Photo gallery for Aloft by Marriott Playa del Carmen

A rooftop bar with a view of the city skyline, featuring a bar area with shelves of bottles, multiple seating areas with chairs and tables, and hanging light fixtures.
Property video
A rooftop pool area with a seating arrangement and a view of the cityscape at sunset.
A spacious lobby with wicker chairs, a round coffee table, and a large window.
A modern lounge area with a neon sign reading "FOLLOW YOUR BEAT," two large screens displaying abstract visuals, a teal sofa, a wooden coffee table, and wicker chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536
  • Place, Guadalupe Church
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪18 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Breezy, Room, 1 King Bed, Smoking, Balcony

A modern building with a balcony, two yellow chairs, and a view of the street.

Breezy, Room, 1 King Bed, Smoking, Balcony

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Breezy, Room, 2 Queen Beds, Smoking, Balcony

A modern building with a balcony, two yellow chairs, and a view of the street.

Breezy, Room, 2 Queen Beds, Smoking, Balcony

7.4 out of 10
Good
(3 reviews)
  • City view
  • 443 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a small table, a TV, and a large window with curtains.

Suite, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • 899 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony

A balcony with a sofa and two red chairs, overlooking a street with buildings and cyclists.

Suite, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 867 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, a small table, a chair, and a view of the outside through large windows.

Suite, 1 King Bed

  • 730 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

A modern living room with a sofa, a small dog, a patterned wall, and a bag with 'Arf' on it.

Suite, 1 King Bed, Balcony

  • 853 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a patterned rug.

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

A hotel room with two beds, a small table, a sofa, a decorative wall piece, and a large window with curtains.

aloft, Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio within a mile (2 km) of Mamitas Beach, Aloft by Marriott Playa del Carmen is within 2 miles (3 km) of other popular sights such as Playa del Carmen Main Beach. This 167-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi. It's connected to a shopping center in central Playa del Carmen and also close to Quinta Avenida and Playa del Carmen Maritime Terminal.

What's nearby

  • Guadalupe Church - 3 min walk - 0.2 miles
  • Mamitas Beach - 18 min walk - 1.0 mile
  • Quinta Avenida - 3 min drive - 1.4 miles
  • Playa del Carmen Main Beach - 3 min drive - 1.6 miles
  • Punta Esmeralda Beach - 7 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪Tacos el Rey - ‬5 min walk
  • ‪Yo Amo México - ‬9 min walk
  • ‪Danilo Coffee House - ‬8 min walk
  • ‪Las Ollas Calientes - ‬9 min walk
  • ‪Las Quekas - ‬10 min walk

About this property

Aloft by Marriott Playa del Carmen

Guests of Aloft by Marriott Playa del Carmen enjoy features like 2 outdoor pools, free WiFi in public areas, and meeting rooms. Self parking is available for MXN 200 per day. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a microwave in a common area, and a terrace.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls, safes, and ironing boards are also standard. Housekeeping is available on request.
2 outdoor swimming pools are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (MXN 200 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 240 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nook
  • Splash RoofTop
  • W XYZ Bar

Things to do

  • 2 outdoor pools
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Dock
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 2022
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 450 per pet, per night, plus a deposit of MXN 2000 per stay
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: MXN 1000 per stay
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 240 for adults and MXN 150 for children
  • Covered self parking fee: MXN 200 per day
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 450 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Aloft by Marriott Playa del Carmen?

Aloft by Marriott Playa del Carmen offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Aloft by Marriott Playa del Carmen?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at Aloft by Marriott Playa del Carmen on Oct 12, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Aloft by Marriott Playa del Carmen?

This hotel is situated in Luis Donaldo Colosio within a short 18-minute walk of Playa 88 and also 16 minutes on foot from Playa Avenida Colosio. You'll also find Playa del Carmen Main Beach and Quinta Avenida within a short drive.

Is parking available on site at Aloft by Marriott Playa del Carmen?

Yes, secured parking is offered for MXN 200 per day. Though parking is available on request, an electric car charging station and wheelchair-accessible parking are also available.

Does Aloft by Marriott Playa del Carmen have a casino on the premises?

No, Aloft by Marriott Playa del Carmen doesn't have a casino.

Will I find an indoor pool at Aloft by Marriott Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Aloft by Marriott Playa del Carmen good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and a poolside bar.

Does Aloft by Marriott Playa del Carmen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Aloft by Marriott Playa del Carmen feature a restaurant that includes a breakfast menu?

Yes, Aloft by Marriott Playa del Carmen serves buffet breakfast for a surcharge each morning at Nook.

Does Aloft by Marriott Playa del Carmen allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Aloft by Marriott Playa del Carmen for a fee of MXN 450 per pet, per night. The property also provides food and water bowls. A deposit of MXN 2000 per stay is collected.

Does Aloft by Marriott Playa del Carmen have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Aloft by Marriott Playa del Carmen?

The closest major airport to Aloft by Marriott Playa del Carmen is Cozumel Intl. Airport (CZM), which is 21.9 mi away (256 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 29.9 mi away.

Are there rooms with balconies that I can book at Aloft by Marriott Playa del Carmen?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and courtyard views.

Aloft by Marriott Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 522 out of 730 reviews
Rating 8 - Good. 118 out of 730 reviews
Rating 6 - Okay. 38 out of 730 reviews
Rating 4 - Poor. 23 out of 730 reviews
Rating 2 - Terrible. 29 out of 730 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff beautiful property in proximity to everything. Family friendly and wheelchair accessible loved it!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is amazing!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff and good pool area
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, outdoor pool was amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay …. Clean and centrally located…. I highly recommend it.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in very good location. Breakfast was fresh with excellent variety that was changing every day.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location and staff was excellent
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
breakfast at Aloft is alway abundant and fresh.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good the bed really good the pool was outstanding
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and a great location. The staff are super nice and friendly. Would definitely go back.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and help staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly and helpful staff. Comfortable beds, great pool. Would stay here again! Location is amazing.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Aloft. Great rooms and great location. A wonderful staff with a solid breakfast. Would stay here again—in fact, I look forward to it. Keep up the wonderful work!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff very friendly and helpful. If they ask me for one thing to complain about it could be that I would love more space to organize your clothes.Just that everything else was great I will stay here every time I’m In playa
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice place close to the beach.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public areas, pool, gym, and lobby were good. Room flooring could usebsome work. Great location 👌
Stayed 28 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Super nice pool and clean hotel. Beautiful pool. Breakfast was amazing each day and servers on point. Alejandra at the breakfast place was very professional and attentive. Location is the key and this hotel was everything we wanted to experience.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless, amazing rooftop pool, central location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The rooms, were comfy and well appointed. The staff was friendly and helpful. Great location. The restaurant and bar were closed pretty early, but thankfully it was in a great location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and will stay again.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent hotel. It is quite new with spacious rooms and good amenities. It is in a quiet area but close to 5th Avenue, the beach and many restaurants. The staff are exceptional. I will certainly stay again when in Playa.
Stayed 10 nights in Feb 2026