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Novotel Phuket Resort

4.0 out of 5.0

Recent guest reviews

I went with a friend to this beautiful hotel, which is across the street from the beach. We told them of the issue of NOT being picked up from the airport, even though we had confirmation emails to prove it, and the best they could offer was "access to the VIP lounge" which no hotel staff services and just has A/C. We paid double from the aiport then we should have, the car ride is about 45 minutes long. Other then this major mistake, I greatly enjoyed our stay. But, it could be just that we enjoyed Thailand so much and didnt want this to ruin the trip. I'd triple make sure if you are getting any kind of service from the hotel regarding taxis. Regarding children, they do have a play area for them, I never saw any kids in there though.

I stayed here with a friend and we had a two twin bed room. It was a large room! They provide hairdryers and adapters. Every room has a balcony and depending on your room location, a beautiful view! It doesn't really matter though because the lobby and pools all have magnificent views. They also have flat screen t.vs, free water everyday and a well stocked mini-fridge. We used the hotel to book day trips. They were helpful and answered all our questions. They also provide transportation if you wish to do things out on your own. Which you will, because there is no public transportation. There is an all day and night market just 10 minutes walk from the hotel. On the same road at the beach. Its not as big as the weekend- night-market. but the weekend-night market is a must if you want good deals for random things (electronics, clothes, fake purses, perfumes..ect) its about 30minutes away. CON--- The only problem we had was arranging the shuttle TO the hotel. We emailed the hotel and received a confirmation email but when we arrived at the airport, no one was there. Taxi drivers were very helpful and called the hotel for us. The hotel said we had no confirmation and would not send a car out. Having no other way to the hotel we took a taxi which ended up costing $80. We told the hotel of this and they only accommodated us with "free V-Lounge Access". Which we never used because no one was ever in there. It was a horrible start to the trip but they made it up in other ways. I would triple confirm with the hotel to make sure you have a shuttle ready. It is only 990-1550 baht, depending on the size of your party. It takes 40 minutes to get to the hotel from the airport , even though the website says 30. Those traveling with kids-- This hotel does have a nice big area for kids as well as a place on the lowest pool. I did not see a lot of baby changers anywhere in phuket but there is a "Family Mart" at the bottom of the hill where the hotel is that sells diapers! Phuket Airport-- Not as small as ppl make it seem. There are a few places to eat in the main area, where you check in (subway, a smaller sandwich/pizza place). On the 3rd floor there is a restaurant but not open 24/7. After security there are more places too (Diary Queen, a Cafe, a Lounge area, other smaller snack places)

We were very happy with this hotel and we would stay there again. The staff was very friendly and helpful as well. While it's not very close to all of the shopping and restaurants it is very close to the beach. If shopping and restaurants are your thing they do have a shuttle that runs during the day.

Wow,what a wonderful vacation. Our stay at novotel was lovely. Staff is very friendly and the resort is beautiful. Had a lovely sea view from the balcony. Wi-Fi was fast. Will go back any time. Thank you.

I'll keep this brief... the Novotel Resort Phoket: AMAZING! Great location, very helpful and friendly staff, beautifully designed and maintained, meticulously clean and kept, very tropical and pretty environment that makes you feel at ease and relaxed. The rooms are not the biggest, but very clean, comfortable, well equipped, and phenomenal view. I would highly recommend this resort to anyone thinking of traveling to Phuket... especially considering the value for money... good luck and enjoy my fellow travelers :)

Staff was great and flexible. Rooms were clean and nice. Bathrooms slightly dated but nice and clean.

282 Phrabaramee Rd Patong Phuket

Hotel highlights

  • Close to Patong Beach and Bangla Night Street
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Novotel Phuket Resort places you within a mile (2 km) of popular attractions like Patong Beach and Bangla Night Street. This 4-star resort welcomes guests with 215 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Also close to this Patong resort are Kalim Beach and Royal Paradise Night Market.


Enjoy dining at one of 2 onsite restaurants including Coffe House, which specializes in Asian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Novotel Phuket Resort's 215 air-conditioned rooms provide balconies, minibars, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other amenities include free bottled water, safes, and desks.

Property features

Guests of Novotel Phuket Resort enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available on request) for THB 1000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a fitness center, a sauna, and an outdoor tennis court.

Room options

Superior Room, 1 Double Bed, Balcony

Full 1 | Sleeps 3

Superior Room, 1 Double Bed, Ocean View

Full 1 | Sleeps 3

Superior Room, 2 Twin Beds, Ocean View

Twin 2 | Sleeps 3

Deluxe Room, Multiple Beds, Balcony, Garden View (Family Room)

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 2902 reviews