Southwest Vacation Packages

The bed was very comfortable and soft. The room overall was in okay condition. We have stayed here several times, and have been pleased in the past, but this time was disappointing. The hallway smelled very strongly of cigarette smoke the entire 4-night stay. No one was enforcing the no smoking policy. The staff were friendly and tried to be helpful. The thing that has mostly influenced the mediocre (Borderline unpleasant) rating for our stay was the lack of internet accessibility. We did bring this up to staff twice during our stay and it was not fixed. Internet access is extremely important to us when we travel. We had to use a large chunk of our own data because we didn’t have internet service the entire time. There was also a dead cockroach in the elevator. Now that I think about it, I might have been way too generous with the “okay” rating.

Hotel needs an upgrade. Staff was super nice.

The hotel is in a safe area. The hotel was recently updated and the lobby and dining areas are very beautiful and modern. The tile is cracked in the elevators which can be expected when you tile an elevator floor. The pool was absolutely disgusting. The water was green with black crap floating in it. They tried to shock it the next day which made it green and cloudy. They should have drained it, scrubbed it and refilled it. It’s a very small pool also. The first day we were there we put out our do not disturb sign, but after that we didn’t and no one came and restocked our room we had to ask them too. While the lobby had been updated the rooms had not been and the furniture was very dated and scuffed. You also have to pay for breakfast which wasn’t really a dealbreaker because we ate out most of the time.

Clean room, staff helpful breakfast only cereal and bagels, over all great for the price

Our thermostat on the wall was not working at all. Had to control the air at the unit by the window that was right against the bed therefore the thermostat on the unit would think it was the temperature it was set on and cut off. Beds were comfortable. Several rings were missing on shower curtain. Alarm clock wasn’t working at all.