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SpringHill Suites Phoenix North

3.0 out of 5.0

Recent guest reviews

Enjoyed my stay here, hotel is nice and quite, and clean...breakfast was great!!

Pillows were tiny, maybe 1/3 the size of a normal pillow, very uncomfortable. Other than that, the hotel and staff was great. Its close to a ton of restaurants and next to the freeway for easy commuting.

The staff was very professional and friendly. They are knowledgeable of the local area and were able to provide some really good restaurant recommendations beyond the standard food chains.

We were in town just for the day, room was clean, staff was nice. All in all the hotel was good.

The hotel was in an ideal location for all that we had planned for the weekend. The room was very spacious and extremely clean. The staff was very friendly. It was a very enjoyable weekend!

The hotel is in a great location to the highway, shopping and food. However, they were cleaning THE CARPET!!!! I started slipping when I needed to go into the bathroom, and after a few hours in the room, the dampness got to me. The carpet was wetter than I thought! Asked to be moved which happened immediately!!!! It's "Never good" to put someone in a room with wet carpets!!! After I was relocated, they asked me to move again!

Había pagado mi reserva con anticipación, y me volvieron a cargar el costo de la habitación a la tarjeta de crédito. Me lo regresaron después de un tiempo.

Great rooms compare to the cheap price. Very good location close to some restaurants.

We were in town to help a relative. This hotel suited our needs perfectly. It is very close to I-17, the staff were very friendly and helpful. It has a sweet small pool and separate hot tub. The mattresses were great and the room was nicely decorated. Next time we come to Phoenix, we'll be staying here.

Great location.Staff was very helpful. Breakfast good

Everything was super nice. The room was very comfortable. Breakfast was good. Staff was nice. Thank you.

Really enjoyed our stay~ Room was clean and the bed was amazing. The breakfast is hot with lots of options like eggs and bacon with toppings. The oatmeal set had two different kinds of nuts, cranberries and cinnamon. We asked for a late check out and the staff was like sure! We didn't use the pool, its outside but it looked nice.

Lobby used for breakfast and party area. I prepaid through a travel company and 2 days after check-out I found they charged my credit card for the stay that I prepaid through a travel company. Nice for a place to sleep, not much more.

superior staff, pleasant room, convenient location.

Toilet was plugged and not usable but there was no engineer in-house to correct problem. However, front desk person was very accommodating and moved us to another room which we like better than the first room. Breakfast was included but just so so - needs improvement. During this trip, we also stayed at a comparable hotel where breakfast was also included. The breakfast at this other hotel was superior. Otherwise, the staff were very friendly and accommodating. We booked 2 rooms. The other room had 4 guests and the front desk person was very nice about giving us additional shampoo & soaps.

The hotel was very easy to find and all staff members were extremely friendly and willing to help if needed. The room was clean, comfortable and a good size. The first day we drove into downtown Phoenix and it was very pretty, very clean and seemed like there was a lot to do. There are tons of good restaurants. The next day, we drove three hours north to go to the Grand Canyon. Do not forget sun block! The Grand Canyon is an amazing experience. It shows how little we are. The third day, we drove just an hour and a half north to Sedona. We hiked, are some delicious BBQ and walked up an down the strip looking at all of the tourist attractions. It was the best time we had and we will go back!!

We really enjoyed our stay. The rooms are very big and the beds are comfortable. You're not going to find better for the price.

Had a very nice atmosphere and great helpful staff.

This hotel was very nice. The front desk staff was very cordial and helpful. The breakfast staff was exceptional and kept the breakfast items replenished as needed. Everything was kept hot or cold depending on the food item and there was more than enough. The choices were very good. Our only concern was that the maid staff left something to be desired. We did not expect our beds to be made everyday but we would have liked the small complimentary coffee pot to be cleaned, the toilet paper and Kleenex replenished as needed and the soaps also replaced as needed. The suite was spacious and well appointed and we would go back again but would want better housekeeping.

Never felt more comfortable (like at home) from the first when greeted by Sidney at the front desk to the breakfast staff Deb and Ashley and all the housekeeping people, they all were very helpfull and careing. Rooms were clean and well layed out. Thanks to all. Peter

9425 N Black Canyon Hwy Phoenix AZ

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in North Mountain, SpringHill Suites Phoenix North is adjacent to Castle N' Coasters and within a 10-minute drive of Shaw Butte. This 81-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center. North Mountain Park is also close to this Phoenix hotel.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning.


Rooms

All 81 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

At SpringHill Suites Phoenix North, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Guest reviews for SpringHill Suites Phoenix North

Everyone (1) Couples (8) Business (6) Family (18) Friends (2) Other (4)
4
Everyone

Enjoyed my stay here, hotel is nice and quite, and clean...breakfast was great!!

By , from B. California on May 2, 2016

4

couple trip

Couples

Pillows were tiny, maybe 1/3 the size of a normal pillow, very uncomfortable. Other than that, the hotel and staff was great. Its close to a ton of restaurants and next to the freeway for easy commuting.

By on Jul 4, 2015

4

great hotel

BusinessTravelers

The staff was very professional and friendly. They are knowledgeable of the local area and were able to provide some really good restaurant recommendations beyond the standard food chains.

By on Mar 9, 2015

4

quick phoenix trip

GetawayWithFriends

We were in town just for the day, room was clean, staff was nice. All in all the hotel was good.

By on Feb 3, 2015

5

awesome family trip

Families

The hotel was in an ideal location for all that we had planned for the weekend. The room was very spacious and extremely clean. The staff was very friendly. It was a very enjoyable weekend!

By on Dec 31, 2014

3

business trip with douglas school district

BusinessTravelers

The hotel is in a great location to the highway, shopping and food. However, they were cleaning THE CARPET!!!! I started slipping when I needed to go into the bathroom, and after a few hours in the room, the dampness got to me. The carpet was wetter than I thought! Asked to be moved which happened immediately!!!! It's "Never good" to put someone in a room with wet carpets!!! After I was relocated, they asked me to move again!

By on Dec 29, 2014

4

great hotel

Couples

Great rooms compare to the cheap price. Very good location close to some restaurants.

By on Nov 26, 2014

5

we will be back!

Families

We were in town to help a relative. This hotel suited our needs perfectly. It is very close to I-17, the staff were very friendly and helpful. It has a sweet small pool and separate hot tub. The mattresses were great and the room was nicely decorated. Next time we come to Phoenix, we'll be staying here.

By on Nov 14, 2014

4

stay again

Couples

Great location.Staff was very helpful. Breakfast good

By on Mar 2, 2014

5

great place to stay!!!

Families

Everything was super nice. The room was very comfortable. Breakfast was good. Staff was nice. Thank you.

By on Feb 25, 2014