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Marriott's Canyon Villas

3.5 out of 5.0

Recent guest reviews

We were fortunate to be able to check in early. The rooms were redone since our last visit however if you close the cabinets and fixtures are not high end. We had a lot of problems with the master suite satellite TVs not working for two days to start and the last two days. DishTV was not able to come out until Monday to address the issue. We also had a fire alarm issue. At the pool bar they had Bloody Mary specials for $5 where you could add your own enhancements to the mix which was nice. We also used the grills on site a couple times and attended some of the activities such as the beer tasting event.

We traded our timeshare for a week at Canyon Villas. The property is very well maintained as you would expect from any Marriott property. We used our room as a headquarters for a number of activities in the central Arizona area. It work very well for this. It is conveniently located in the northern part of Phoenix. It is very close to the route 101 belt way which in turn connects to all of the major highways in the Phoenix region. From this location we visited Sedona to the north and Tucson to the south. The rooms are well appointed containing everything we needed. The staff was just great with many suggestions for food and activities. If you stay at Canyon Villas you can also use the facilities at the adjacent larger Marriott facility and there is a shuttle bus between both facilities. There is also an upscale mall a short driving distance from the facilities. We thoroughly enjoyed our say at Canyon Villas and whole heartedly recommend it.

Lots of activities for adults,most are free.Wine and art was fun w/ family($10/pp).Studio was recently renovated but you can hear footsteps from upper floor and conversation from other units.Pool area crowded and anybody have easy access to the amenities.

We love staying at Marriott timeshares. This was a very nice property. The rooms were a bit smaller than our home resort (Grande Vista in Orlando) but it had all the usual amenities. The pools were nice and there were adequate chairs in both sun and shade. The snack bar at the pool had decent snacks and food for the kids. (My husband and I preferred the food at the JW nearby) Overall, a very nice resort!

Great room, spacious, clean updated bathrooms and full kitchen. Nice, clean facilities, pools, lobby. JW Marriott pools and facilities a real bonus! 2 minutes after entering our room we realized the toilet was broken. Tried to call the front desk and the phone was broken. Contacted the front desk by cell phone to report the problems. We went to dinner, did some shopping returned 3 hours later and toilet was still broken, phones still not working. We walked to the front desk to find no record of our call and no report of a broken toilet. We received a $25 dollar credit for our inconvenience and told repairman is on his way. 2 hours later still no repairman, we called and cancelled repairman because we traveled all day and wanted to go to bed. Toilet fixed at 10:45 AM the next day, phones were still broken as of today, checkout 7 days later! Also very thin floors...ask for a top floor suite! I swear our upstairs neighbors were doing morning aerobics from 4:30 AM to 6:30 AM every morning!

Stayed here for a week in June. Great location - felt safe, and close to lots of things, right off the 101 loop. Great pools, clean rooms, and everything was great during the stay. Would stay here again.

We booked a 2 BR non- lockoff through Interval International. I called ahead to request a 3rd floor, corner unit , overlooking the golf course. The front desk gave us what we asked for although we had to wait until 5:30 pm to check in. No big deal, we went out to eat after a long day of travel. The Unit was clean and spacious, with 2 double beds, a pull out couch and king size master bedroom. The furnishings were in great shape, as were the carpets. Bathrooms were spacious and all amenities were provided. There is one large pool area in the complex which was nice. The spa pool was warm, which really was a waste when the temp, was 115 in the shade. The resort should consider adding another pool there since it would definitely get used. Beautiful landscaping and lots of activities for the kids. We used the JW pool next door, but liked the Canyon Villa areas better. The lobby is crowded in not very luxurious, but it did not matter much since you are only there for a short time. The weight room was clean with newer equipment and there are plenty of places to run after you exit the resort. All in all we had a wonderful time there!

We've travelled quite a lot and have been to many different Marriott facilities and are owners at 3. Canyon Villas is one of our properties that we love to come back to. The rooms are spacious and well maintained. When there are problems(toilet this time), it was resolved within 15 minutes! This was the hottest weather we've ever experienced there but still used the pool until 1 or 2 Pm. People we met were friendly and shared things like noodles and floats for the pool. Salsa making was great and so delicious! We just made it this afternoon for the 4th of July back here in CT. We almost tried to go to the class again but felt that was unfair to others. Yes we've had problems as anybody does but typically Marriott staff step up and make it right! IT'S A COOL PLACE TO GO!

Fourth visit to this property as a Chairman's Club / Platinum member. #1 reason for the return was the hourly activities the properties have that has a good balance of things appropriate for adults and younger children. Must sign up early as many have limited slots and fill up - especially enjoyed the rub making, sushi making, salsa making sessions. Completely missed when the owners meeting once - wasn't well advertised but they had a new wine dispenser that only 2 properties have that serves wine by the glass; attended that to learn more about it - was good but they I personally would have put higher quality of wines in it - imagine they were trying to keep the costs affordable. Room decor and cleanliness, property grounds were all at Marriott standards. What wasnt acceptable was a highly inefficient, inexperienced front desk staff. Had two situations where items were lost (one that I lost something, another where we found something of someone elses (highly valuable)...in both cases the front desk was called to say "if someone lost XYZ, we have it in room XXXX. These messages were never conveyed and in both cases no one felt comfortable leaving items with the front desk. Lost Prevention Security gave us a bottle of wine for the invonenience of it all but more importantly tighter mgmt system needed on messages being left at the front desk. The shuttle driver was extrermely rude and the mgmt did at least address that. Property is undergoing pool renovations Fall 2017. That coupled with just a lot to do in the area (new acquiarium, butterfly world, great consignment high end shops, happy hours, high end shopping, golf (great price $39! in the summer!), safety and simplicity - all reasons to return and we will. Its actually one of my favorite properties despite being owners in Aruba b/c of the simplicity of everything. Leave you room and you can be 10 steps to the pool and there's always a chair in the summer :) and many restaurants/shops to visit within 15 mile radius of property - with access to the JW property should you desire.

We had a problem checking in and getting a room that was close to the pools, etc. The rooms itself was very nice and updated, but it was very far from the main house and the pools and this required us to have to drive all the time which was not our preference. The main pools are nice and there is a cute little bar/snack area but that is about it. The property amenities are very limited as compared with other Marriott properties.

5220 E Marriott Dr Phoenix AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Northern Phoenix within a mile (2 km) of Desert Ridge Marketplace, Marriott's Canyon Villas is within 2 miles (3 km) of Musical Instrument Museum. This 252-room, 3.5-star condo resort has a restaurant along with conveniences like an outdoor pool and a 24-hour fitness center. Mayo Clinic Hospital is also 2.3 mi (3.8 km) away.


Dining

Enjoy a leisurely bite to eat at Canyon Springs Bar Grill, the condominium resort's onsite restaurant. You can get a quick energy boost at the coffee shop/café.


Rooms

The 252 air-conditioned condos feature kitchenettes and balconies, and there's space to spread out with sitting areas. TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free newspapers.


Property features

Marriott's Canyon Villas features an outdoor pool, a children's pool, and a 24-hour fitness center. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this family-friendly condominium resort include a spa tub, free WiFi in public areas, and laundry facilities.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 4

Suite, 2 Bedrooms

King 2 | Sleeps 6

Suite, 2 Bedrooms

King 1 | Queen 2 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 768 reviews