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Recent guest reviews

There was a guy sleeping in the hallway outside my door. Called down to the front desk and no one answered.

Dirty place, we booked in advance we were 5 people and they will give us only 2 towels. drunk people in the hallways and in the entrance and smell of cigarettes in the elevator. I do not recommend it

Our stay at this location was a total disappointment, I wish this property be removed from Orbitz choices.

A hotel is

It was good service I had a good time there and I wish they had a ice machine tho

The overall professionalism and willingness to make sure all my needs were met was great. The manager Asani was friendly and on top of everything and once again very accommodating.

The place was bad and smelled and was like a homeless shelter and the night loby person after 12 am was not nice at all

The scenery out the window. 10 minute walk yo the wawa and the room was warm and clean

Not much to like here. No airport shuttle in the weekend despite what the website says. They oversold the place and gave away my room. I only got a room because the two people in front of me left.

Everything about the Extended Stay hotel was perfect. No complaints.

The place was just dirty, stains all over the carpet, room had a funny smell, toilet didn’t flush, trash around the outside of the building. Stuff left in bathroom from previous person

There is nothing fancy about it. It is a cheap place to lay your head near the airport. That was what we were looking for and that was exactly what we got.

First room was missing pull out sofa bed. Switched to a new room with broken hair dryer. Breakfast in the morning was a joke of smushed granola bars and coffee. Luckily we were only there to sleep and moved on in the morning.

Had to pay for parking in addition to paying for your room it should be included. No daily roomservice until your fifth day of stay. No muffins were available for breakfast. The room was spacious and clean. The linen was clean and white. Would stay again in the future

The front desk clerk Ms. Allison Edwards. She was thee most patient, detail oriented professional lady ever. There was a line when I got there, other hotel guest's sought her attention as well for there needs. And she straight held it down and together. She stayed the course and held it together. Then Nick her third shift came in. The politest happiest guy ever at almost midnight. Hands down I would stay there at that location, just to experience them.

Charged for parking Did not accept my veteran status Never put through wake up call

3 hours from apt to hotel no shuttle unt 5,pm confirm stated 5am to 930pm had to o change room smoke detect kept GH going off Ac very noisy same with frig taken to wrong hotel and had to wait again for shuttle would like refundd worst ever travel day

Bartram Ave Philadelphia PA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Fitness center
  • Laundry facilities

Located in Eastwick, Extended Stay America Suites Philadelphia Airport Bartram Av is within a 10-minute drive of popular attractions such as Wells Fargo Center and University of Pennsylvania. This 83-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and a gym.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 83 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.


Property features

At Extended Stay America Suites Philadelphia Airport Bartram Av, guests have access to a gym, free WiFi in public areas, and coffee in a common area. Self parking is available for USD 10 per day. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. This hotel also has laundry facilities.

Room options

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Studio, Multiple Beds, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Extended Stay America Suites Philadelphia Airport Bartram Av

Everyone (18) Couples (3) Business (3) Family (11) Other (1)
2
Everyone

There was a guy sleeping in the hallway outside my door. Called down to the front desk and no one answered.

By , from St Louis on Dec 5, 2021

Review comment responded on Dec 6, 2021

Brian, thank you for staying with us and leaving your review. We regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely, Hotel Management

1
Family

Dirty place, we booked in advance we were 5 people and they will give us only 2 towels. drunk people in the hallways and in the entrance and smell of cigarettes in the elevator. I do not recommend it

By on Dec 4, 2021

Review comment responded on Dec 5, 2021

On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management

2
Everyone

Our stay at this location was a total disappointment, I wish this property be removed from Orbitz choices.

By on Nov 14, 2021

Review comment responded on Nov 15, 2021

Fernando, please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and the issues you may have had during your stay with us. We hope to have an opportunity in the future to provide you with the hospitality for which we are known. Sincerely, Hotel Management

3
Everyone

A hotel is

By on Jun 24, 2021

Review comment responded on Jun 26, 2021

Thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon. Sincerely, Hotel Management

5
Everyone

It was good service I had a good time there and I wish they had a ice machine tho

By on Feb 27, 2021

Review comment responded on Feb 28, 2021

Thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management

5
Everyone

By on Jun 23, 2020

Review comment responded on Jun 24, 2020

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management

4
Business Business

The overall professionalism and willingness to make sure all my needs were met was great. The manager Asani was friendly and on top of everything and once again very accommodating.

By on Apr 12, 2020

Review comment responded on Apr 13, 2020

Thank you for the fantastic review of the Extended Stay America. We are thrilled to read our associates made such a wonderful impression. Our team, especially Asani will be glad to know their efforts were key in making your stay with us enjoyable. Thank you also for your feedback, and we hope you will be back to see us again soon. Sincerely, Hotel Management

1
Family

The place was bad and smelled and was like a homeless shelter and the night loby person after 12 am was not nice at all

By , from Chester pa on Feb 14, 2020

Review comment responded on Feb 14, 2020

Damion, it is disappointing to read we didn’t live up to our typical standards. You deserved a comfortable and stress-free stay, we are extremely sorry we fell short in your case. Please consider giving us another chance so we can make a favorable impression of our hotel. Sincerely, Hotel Management

4
Partner Couples Family

The scenery out the window. 10 minute walk yo the wawa and the room was warm and clean

By on Feb 10, 2020

Review comment responded on Feb 10, 2020

Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable stay, liked our refreshing suite, and that our location was perfect for your needs. We value your comments and hope to see you again soon. Sincerely, Hotel Management

2
Family

Not much to like here. No airport shuttle in the weekend despite what the website says. They oversold the place and gave away my room. I only got a room because the two people in front of me left.

By on Dec 16, 2019

Review comment responded on Dec 16, 2019

We sincerely apologize for not being able to offer you a complimentary airport shuttle and for the problems you encountered with your room. We never want to disappoint our guests, and we assure you that corrective actions will be taken so that we can provide you with a much better experience going forward. We hope to have a chance to provide you with the stay you deserve on your next visit to the area. Sincerely, Hotel Management

Extended Stay America Suites Philadelphia Airport Bartram Av

8880 Bartram Ave, Philadelphia, PA 19153
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