Smells bad the room was nasty
Just bland
The property was in serious need of an update. There was garbage strewn about in parking lot . The carpet was stained and dirty . We only stayed one night .
The room was dirty. I have bug bites. It took three trips to the front desk to get a working remote. Floors and walls were badly stained. There was a nasty set of burn marks/ bubbles on my dresser. There was a hair in the tub and I had to make a special request to have the dust removed from the table and the bottom edge of the dresser. I would never stay there again or recommend it to others.
This place is FUKCCING HORRIBLE! Ghetto as fukk. People live in the rooms, prostitutes, pimps and ghetto trashy people are everywhere and the staff sucks
The Housekeeping staff never changed my linens or bathroom items. I was there two nights.
Wasn't that clean not what i expected at all. Room appeared bigger than it was and I thought the lobby would've at least been more welcoming.
The nicest and cleanest one I've stayed in so far.
Bathroom had pubic hair in the shower and a bug crawling on the ceilings
Room I had reserved (2 beds). Was not available. Front desk staff told us there was nothing they could do about the room. When I learned that they had multiple single bed rooms avail I suggested they give us two rooms. The desk staff told us that we would have to talk with the manager about that IN THE MORNING. Would not have booked the room had we been told we could not get a room with two beds
Dirty hotel Paying for parking is insane No parking at check in
The property is actually in good condition and clean but I got a no smoking room that seems someone had smoked at least 30 packs prior to our arrival .
This place was disgusting and a dump. I don’t mind staying in a lower tier hotel but this place was disgusting and disappointing
Was good everything including costumer service.. thanks for all
Primary reason for picking was shuttle to airport. When arriving was informed shuttle end at 10am on Saturday you need to get your own way back. When departing to the airport at 6 am I called the desk to reserve and was informed shuttle wasn’t working that day...no prior notice
Located in Eastwick, Extended Stay America Suites Philadelphia Airport Tinicum Bl is within a 10-minute drive of popular attractions such as Wells Fargo Center and University of Pennsylvania. Each of the 145 rooms at this hotel includes a kitchen, a refrigerator, and a microwave.
Start your day off right with a free on-the-go breakfast served from 6 AM to 9:30 AM.
The 145 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Renovated in 2014, Extended Stay America Suites Philadelphia Airport Tinicum Bl offers free WiFi in public areas, coffee in a common area, and laundry facilities. Self parking is available for USD 12.95 per day. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables.
Smells bad the room was nasty
Just bland
Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Sincerely, Hotel Management
The property was in serious need of an update. There was garbage strewn about in parking lot . The carpet was stained and dirty . We only stayed one night .
On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
The room was dirty. I have bug bites. It took three trips to the front desk to get a working remote. Floors and walls were badly stained. There was a nasty set of burn marks/ bubbles on my dresser. There was a hair in the tub and I had to make a special request to have the dust removed from the table and the bottom edge of the dresser. I would never stay there again or recommend it to others.
Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Thank you. Sincerely, Hotel Management
This place is FUKCCING HORRIBLE! Ghetto as fukk. People live in the rooms, prostitutes, pimps and ghetto trashy people are everywhere and the staff sucks
Thank you for sharing your concerns with us. We take such matters seriously, so please allow us some time to look over your comments further. You have our assurance that we will take the necessary action to ensure this is properly addressed. We regret any inconvenience caused and appreciate your patience. Sincerely, Hotel Management
The Housekeeping staff never changed my linens or bathroom items. I was there two nights.
Michael, thank you for your recent review of your stay. We apologize for your disappointment with your recent stay at our hotel. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We also offer a complimentary linen exchange service at the front desk. In response to your feedback, we will be coaching our front desk staff to ensure we are clearly communicating our services and amenities during guest arrivals as well as providing each guest with professional customer service. We hope you will visit us again when you are in this area. Sincerely, Hotel Management
Wasn't that clean not what i expected at all. Room appeared bigger than it was and I thought the lobby would've at least been more welcoming.
Thank you for your review. We regret your disappointment with our hotel and for the cleanliness issues you encountered while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
The nicest and cleanest one I've stayed in so far.
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your accommodations comfortable and spotless. We thank you again for being our guest and look forward to seeing you in the future! Sincerely, Hotel Management
Yancey, thank you very much for staying with us. We apologize for the housekeeping oversights you encountered during your visit. We take our rooms' cleanliness very seriously, and your feedback has been shared with our associates to ensure this is not repeated. We hope that you will allow us another opportunity to show this to you whenever your travels bring you back to the area. Sincerely, Hotel Management