I was so upset when i walked into this place. I had a personal issue. However, the staff comforted me with positive words. My room was clean, the only thing missing was our towels. But the staff was on point and friendly. Thank you
Room 133 Bathroom door wouldn’t close Some employee taking Personal calls from hallway at 5:00 AM and being loud.
Nothing. Hotel was bad and dirty. It smelled like pet poop. I couldn’t even sleep
Good that I was able to check in late in the night. Bad that I had two big standing beds stayed with me in the room. Looks like was being renovated.
No dishes or kitchen items, no coffee maker or coffee, no shower mat to avoid slipping, old worn mattress. Old hotel needs refreshed. Breakfast advertised—didn’t exist. Very disappointed.
Very helpful staff. Great place. Only negative you have to drive to a store, but its not far.
Nice place and convenient. Will probably stay there again if I am in the area.
Clean quiet and to the point. Nothing fancy but nice enough. No complaints
Had difficulty finding hotel as the sign out front was poorly lit-it looks like some lightbulbs had burnt out. Fire alarm went off for 30 minutes before it was turned back off!
The bed was hard, the floors were not clean, and I found long black hair on the shower wall. My head is shaved so not mine.
Hotel was good for the price. Comfortable bed, and pet friendly.
This place is good if you are just looking for a no frills quick place to sleep for night. I couldnt imagine you wanting to stay longer than one night. Have stayed at other extended stay but this one is very cheap.
We reserved a non-smoking room and were booked into one that smelled like an ashtray. Even with the air on full and the windows wide open, it overwhelmed us. Our eyes watered and the dog hid. We requested and received a room change. The new room was better, but still smelled faintly of smoke. When we walked the dog at 4 am, a hand-written sign on the door told potential customers "No Rooms". No one was at the desk. This place SUCKED. Never, ever again. Don't do it. Don't waste your money.
Hotel is new the is good part the downside is there's no one in the front desk very strange
Good staff..rooms were clean.. Over all a good place to stay
The hallway floor where my room was located was dirty. Actual dirt and pieces of paper on the carpet. Room was ok- no shampoo just a bar of soap. Didn't have a homey feel. I wouldn't return for the price they charge.
I've stayed at a number of Extended Stay Locations, and always been happy. Nothing fancy, but clean room, kitchen (basic, but working), and decent bed. This was not up to the chain's brand. Stove broken, drawers broken, closet door off the track, no utensils and only one poorly sized pan. Very surprised.
Within a short walk of Anchor Golf Center, Extended Stay America - Hanover - Parsippany is within a mile (2 km) of Whippany Railway Museum. This 139-room hotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves.
The 139 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
Guests of Extended Stay America - Hanover - Parsippany enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a TV in a common area and barbecue grills.
I was so upset when i walked into this place. I had a personal issue. However, the staff comforted me with positive words. My room was clean, the only thing missing was our towels. But the staff was on point and friendly. Thank you
Room 133 Bathroom door wouldn’t close Some employee taking Personal calls from hallway at 5:00 AM and being loud.
Thank you for your review of your recent stay. We are sorry for the issues you encountered with your door. Your feedback will be shared with our maintenance team for review and action. We also apologize for the noise issue you encountered. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Nothing. Hotel was bad and dirty. It smelled like pet poop. I couldn’t even sleep
Please accept our most sincere apologies for the odor and cleanliness issue you encountered while you were here. Your experience has been immediately discussed with the housekeeping department, and we are working closely with them in an effort to improve our service levels going ahead. We hope to have another chance to deliver you an exceptional visit. Sincerely, Hotel Management
Good that I was able to check in late in the night. Bad that I had two big standing beds stayed with me in the room. Looks like was being renovated.
Paddy, we are sorry for not meeting your expectations regarding the room and regret your stay was not a pleasant one. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
No dishes or kitchen items, no coffee maker or coffee, no shower mat to avoid slipping, old worn mattress. Old hotel needs refreshed. Breakfast advertised—didn’t exist. Very disappointed.
Thank you for being our guest. We are sorry for the unpleasant stay you had with us and for the issues you encountered. Please know to ensure the cleanliness of kitchenware they are kept at the front desk. Also, we will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Very helpful staff. Great place. Only negative you have to drive to a store, but its not far.
Allen, thank you for choosing Extended Stay America. We are glad to know you were impressed with our associates and had a nice time with us. It was a pleasure having you as our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
Nice place and convenient. Will probably stay there again if I am in the area.
Mark, we appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Thank you for being our guest. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Thank you for your kind words. I hate that we were missing towels in the room, but glad we were able to make you feel comfortable. If there is anything else we can do to make your stay more pleasant, let me know.