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Extended Stay America - Hanover - Parsippany

2.5 out of 5.0

Recent guest reviews

The bed was hard, the floors were not clean, and I found long black hair on the shower wall. My head is shaved so not mine.

Hotel was good for the price. Comfortable bed, and pet friendly.

This place is good if you are just looking for a no frills quick place to sleep for night. I couldnt imagine you wanting to stay longer than one night. Have stayed at other extended stay but this one is very cheap.

We reserved a non-smoking room and were booked into one that smelled like an ashtray. Even with the air on full and the windows wide open, it overwhelmed us. Our eyes watered and the dog hid. We requested and received a room change. The new room was better, but still smelled faintly of smoke. When we walked the dog at 4 am, a hand-written sign on the door told potential customers "No Rooms". No one was at the desk. This place SUCKED. Never, ever again. Don't do it. Don't waste your money.

Hotel is new the is good part the downside is there's no one in the front desk very strange

Good staff..rooms were clean.. Over all a good place to stay

The hallway floor where my room was located was dirty. Actual dirt and pieces of paper on the carpet. Room was ok- no shampoo just a bar of soap. Didn't have a homey feel. I wouldn't return for the price they charge.

I've stayed at a number of Extended Stay Locations, and always been happy. Nothing fancy, but clean room, kitchen (basic, but working), and decent bed. This was not up to the chain's brand. Stove broken, drawers broken, closet door off the track, no utensils and only one poorly sized pan. Very surprised.

everything was good except the bathroom was very dirty, the floors and tub had may hair in and one them.

We checked in and the AC was broken in the room. They switched us to a new room. Bed was very uncomfortable. Towels are threadbare and only have housekeeping if you stay 7 days. Breakfast in the am was ridiculous! Take a hint from Hampton Inn to learn how to do it correctly.

clean, new rooms (furniture, amenities), service also good. Impressive considering modest price. Kitchen poorly stocked - not enough of anything and certainly not enough to cook there.

One of the worst places ever booked. I couldn't even stay the night. Had to leave for another hotel.

the bed is at least 20 years old. it was like slpeeng on a row boat. had to check at a 630am but no one was there. sign said closed untull 7am. never got a bill. plus it was 85 degrees in my room. fan and heat stunk

The location was great because there were things to do around the hotel. On days we wanted to go to the city, we just used the trains to get around and we didn't have to deal with driving through NYC. The location makes it easy to satisfy everyone in our family and go everywhere they would like to.

I was at this hotel for a week for business. Never will I stay here again, service was terrible, hallways smelled, I didn't want to take my shoes off and you have to pay for internet access. Hello this is 2011, internet is a pretty standard feature at hotels these days. Bottom line is I would have went somewhere else if I hadn't paid upfront before I got there. If I had to describe this hell hole in one word it would be.... filthy. Oh and good luck trying to find the lady at the front desk because she is never around.

Location was good, no loud noises. Room was warm. Bed comfortable.

I booked this Hotel on [...] then called the Hotel. I told the receptionist that I needed a 1st floor smoking room due to medical problems (9 back surgeries) and she said that would not be a problem, but when I arrived I was on the 3rd floor and was told that the 1st floors do not have smoking rooms-Seems that not all employees knows everthing about rooms. Was told they offer a hot breakfast in the morning, but when arrived was told they don't offer anything, but a few vending machines for drinks. Ask for help getting my things out of the car and onto the cart due to having 9 back surgeries and no one helped or opened doors for me to get in, which made it very hard for me. The room did not have any heat the first night called several times and the desk clerk came up and said that she did not know how the heating system worked. So I went all night without any heat in the middle of Winter!!!! But it was fix and I had heat the rest of the week. Desk clerks would make you feel like you were putting them out when you needed, TP, Tissues, so I did not ask for towels!!! The room was nice and I really like the full kitchen so I did not have to go out to eat after working all day on the road, that was the best part and the bed was wonderful on my back. Did not have a real desk area work area was ontop of the kitchen counter. I would probably stay again depending on where I had to go for business, but would not stay for a vacation!! I'm not sure if I would recommend this Hotel to a friend it would depend on what the stay was for. For me it was ok, but if I was on vacation I would not recommend.

hotel was very nice and clean, staff helpful. quiet and overall very good for the price.

125 Route 10 Whippany NJ

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Laundry facilities
  • 24-hour front desk

Extended Stay America - Hanover - Parsippany places you within a short walk of Anchor Golf Center and within a mile (2 km) of Whippany Railway Museum. This 139-room aparthotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves. Also close to this Whippany aparthotel are The Funplex and Pinch Brook Golf Course.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning.


Rooms

The 139 air-conditioned apartments feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.


Property features

Renovated in 2012, Extended Stay America - Hanover - Parsippany offers free WiFi in public areas, coffee in a common area, and laundry facilities. Transportation is made easy with a free area shuttle. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a TV in a common area.

Room options

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 4

Deluxe Studio, 1 King Bed with Sofa bed, Smoking

King 1 | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Extended Stay America - Hanover - Parsippany

Everyone (2) Couples (4) Business (7) Family (4) Other (1)
2

won't stay here again

Everyone

The bed was hard, the floors were not clean, and I found long black hair on the shower wall. My head is shaved so not mine.

By on Jun 4, 2017

Review comment responded on Jun 6, 2017

Thank you for your stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We are sorry to read you had several issues during your stay, and we are working to avoid such mistakes going forward. We would like an opportunity to serve you better in the future and hope you will return the next time your travels bring you this way. Sincerely, General Manager

4

good for the price

Everyone

Hotel was good for the price. Comfortable bed, and pet friendly.

By on Jun 25, 2016

2

good enough to just sleep for the night

Families

This place is good if you are just looking for a no frills quick place to sleep for night. I couldnt imagine you wanting to stay longer than one night. Have stayed at other extended stay but this one is very cheap.

By on Sep 8, 2015

1

smelled like an ashtray

Couples

We reserved a non-smoking room and were booked into one that smelled like an ashtray. Even with the air on full and the windows wide open, it overwhelmed us. Our eyes watered and the dog hid. We requested and received a room change. The new room was better, but still smelled faintly of smoke. When we walked the dog at 4 am, a hand-written sign on the door told potential customers "No Rooms". No one was at the desk. This place SUCKED. Never, ever again. Don't do it. Don't waste your money.

By on Sep 2, 2014

3

getaway

Families

Hotel is new the is good part the downside is there's no one in the front desk very strange

By on Aug 4, 2014

3

good enough

Couples

Good staff..rooms were clean.. Over all a good place to stay

By on May 26, 2014

3

ok for the night

Singles

The hallway floor where my room was located was dirty. Actual dirt and pieces of paper on the carpet. Room was ok- no shampoo just a bar of soap. Didn't have a homey feel. I wouldn't return for the price they charge.

By on Apr 18, 2014

2

much better extended stay locations than this

BusinessTravelers

I've stayed at a number of Extended Stay Locations, and always been happy. Nothing fancy, but clean room, kitchen (basic, but working), and decent bed. This was not up to the chain's brand. Stove broken, drawers broken, closet door off the track, no utensils and only one poorly sized pan. Very surprised.

By on Dec 18, 2013

3

hairy floors and tub

BusinessTravelers

everything was good except the bathroom was very dirty, the floors and tub had may hair in and one them.

By on Jul 4, 2013

2

visiting family

Families

We checked in and the AC was broken in the room. They switched us to a new room. Bed was very uncomfortable. Towels are threadbare and only have housekeeping if you stay 7 days. Breakfast in the am was ridiculous! Take a hint from Hampton Inn to learn how to do it correctly.

By on Jun 30, 2013