Hilton Garden Inn Ottawa Downtown

3.5 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Ottawa Downtown

A modern breakfast bar with various food items and a decorative centerpiece.
A large indoor swimming pool with lounge chairs and a view of the city through large windows.
A modern lobby with a marble floor, a bench, a reception desk, and wall art.
A modern lobby with a reception desk, seating area, and a fireplace.
An outdoor terrace with tables and chairs, a building with 'SPARKS' signage, and a view of a cityscape.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Place, Parliament Hill
    ‪12 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Place, Canadian War Museum
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

Deluxe King Room

  • Sleeps 2
  • Free WiFi

2 Queen Beds, Deluxe Room, Non-Smoking

  • Sleeps 4
  • Free WiFi

Signature King Room

  • Sleeps 2
  • Free WiFi

Room, 1 King Bed (Small)

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Signature Room, 2 Queen Beds

9.2 out of 10
Wonderful
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Signature Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(34 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Ottawa

Located in Downtown Ottawa, Hilton Garden Inn Ottawa Downtown is a leisurely stroll from popular sights such as Supreme Court of Canada and Canadian War Museum. This 175-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Parliament Hill - 12 min walk - 0.6 miles
  • Rideau Canal - 12 min walk - 0.6 miles
  • Canadian War Museum - 12 min walk - 0.7 miles
  • Byward Market Square - 18 min walk - 1.0 mile
  • University of Ottawa - 4 min drive - 1.0 mile

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪The 3 Brewers - ‬5 min walk
  • ‪Swizzles - ‬3 min walk
  • ‪Marriott Ottawa Hotel Executive Lounge - ‬4 min walk

About this property

Hilton Garden Inn Ottawa Downtown

At Hilton Garden Inn Ottawa Downtown, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Self parking is available for CAD 28.25 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
50-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Tempur-Pedic beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2018
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 20.95 per person
  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 19 years old.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Ottawa Downtown?

Hilton Garden Inn Ottawa Downtown offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Ottawa Downtown?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Downtown on Jul 24, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hilton Garden Inn Ottawa Downtown?

This hotel is situated in Downtown Ottawa within a short 19-minute walk of Parliament Hill and also 14 minutes on foot from Canadian War Museum. You'll also find National Arts Centre and Rideau Centre less than a mile away.

Is parking available on site at Hilton Garden Inn Ottawa Downtown?

Yes, covered parking is offered for CAD 28.25 per night with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hilton Garden Inn Ottawa Downtown feature a casino?

No, Hilton Garden Inn Ottawa Downtown doesn't have a casino.

Will I find an indoor pool at Hilton Garden Inn Ottawa Downtown?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Hilton Garden Inn Ottawa Downtown?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Hilton Garden Inn Ottawa Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Ottawa Downtown have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Ottawa Downtown serves a full breakfast for a surcharge each morning at Tulip Restaurant & Bar.

Will Hilton Garden Inn Ottawa Downtown allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hilton Garden Inn Ottawa Downtown for a fee of CAD 70 per accommodation, per stay.

Does Hilton Garden Inn Ottawa Downtown have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hilton Garden Inn Ottawa Downtown?

The closest major airport to Hilton Garden Inn Ottawa Downtown is Ottawa International Airport (YOW), which is 8.3 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Hilton Garden Inn Ottawa Downtown?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river and city views.

Does Hilton Garden Inn Ottawa Downtown have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Garden Inn Ottawa Downtown.

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1011 reviews
Rating 8 - Good. 264 out of 1011 reviews
Rating 6 - Okay. 86 out of 1011 reviews
Rating 4 - Poor. 27 out of 1011 reviews
Rating 2 - Terrible. 30 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Clean room nice staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

JoHanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room and staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything met my expectations. The room was large and clean, the meal at the restaurant was good and the location is excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John Ryan

Great stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has an amazing location. The rooms are pleasant and comfortable. The staff is super friendly, helpful and go the extra mile to make their guests feel welcomed and well cared!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

JEREMY

Although the room was small, the amenities were clean an it was close to the train.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert Troy

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect, location was great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was ok but over priced. Latte was great but overpriced.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and large. The breakfast was great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
he location of this hotel is outstanding. It offers beautiful views of the river and is only a very short walk to Parliament and many nearby attractions. You can even see the War Museum from the area. For such a prime location, the price was surprisingly reasonable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melaine

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness of the room could be improved, but overall a nice place to stay. Dust on various surfaces and urine droplets on the base of the toilet. Breakfast was delicious. Lots of options to choose from. Dining area was clean and staff was friendly. I would stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the staff were so friendly!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leni

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and so nice. Best buffet breakfast I’ve had at a hotel. Definitely coming back again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall experience, clean and comfy room, friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great service at this hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room size, good breakfast, great location!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Liga

Liked: Cleanliness, amenities, property conditions & facilities
Professional and welcoming staff, nice meal at the restaurant, everything is clean in the room and it’s spacious
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

emily

Liked: Cleanliness, amenities, property conditions & facilities
My second time staying there and plan on going back!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ann-Charlotte

Liked: Cleanliness, staff & service, amenities
Great staff, clean and spacious rooms, great location.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Whole experience was pleasant
Stayed 1 night in Feb 2026
Verified

8/10 Good

Geoffrey

Staff was great. We had dinner at your hotel restaurant and it was great. Servers were very friendly . Was a good week-end getaway. In room washrooms, check the air vents for build up on dust/dirt.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tolulope

Cool
Stayed 1 night in Apr 2026
Verified

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location. Underground parking $25 plus tax a night. Smaller vehicles only! I had to duck my head in a few spots walking through it. Busy location, restaurant on site but we didn't eat there, too expensive and not a great menu, but other restaurants and coffee shops within walkind distance.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Clean room and friendly staff and quiet
Stayed 1 night in Dec 2025