Best Western Plus Gatineau-Ottawa Downtown

3.0 star property
Eco-certified hotel with a fitness center and a 24-hour business center

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Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

Lobby
View from room
Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed) | Frette Italian sheets, premium bedding, down comforters
Standard Room, 1 King Bed, Refrigerator, River View | Frette Italian sheets, premium bedding, down comforters
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Canadian Museum of History
    ‪5 min walk‬
  • Parliament Hill
    ‪3 min drive‬
  • Casino du Lac Leamy
    ‪4 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

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Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Refrigerator, River View

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony, River View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator, River View

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony, River View

  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Gatineau

Located in Hull, Best Western Plus Gatineau-Ottawa Downtown is adjacent to Jacques Cartier Park and within a 10-minute walk of other popular attractions like Canadian Museum of History. This 133-room, 3-star hotel has an indoor pool along with free in-room WiFi and a gym.

What's nearby

  • Canadian Museum of History - 5 min walk - 0.3 miles
  • National Gallery of Canada - 15 min walk - 0.8 miles
  • Byward Market Square - 18 min walk - 1.0 mile
  • Parliament Hill - 3 min drive - 1.4 miles
  • Casino du Lac Leamy - 4 min drive - 2.1 miles

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 16 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Rôtisserie St-Hubert - ‬5 min walk
  • ‪Elegant Chinese Food - Place du Centre - ‬13 min walk
  • ‪Café Vérité Inc - ‬6 min walk
  • ‪La P'tite Epicerie du Quartier - ‬5 min walk

About this property

Best Western Plus Gatineau-Ottawa Downtown

Eco-certified hotel with a fitness center and a 24-hour business center
At Best Western Plus Gatineau-Ottawa Downtown, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for CAD 15.00 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and express check-out.
Guests can expect free WiFi and 42-inch LCD TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and Select Comfort beds with Frette Italian sheets and down comforters ensure a restful night. MP3 docks, refrigerators, and coffee makers are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 for adults and CAD 15 for children

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center

Outdoors

  • In a provincial park
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 2023-11-30, 575492

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Frequently asked questions

What is there to do within easy reach of Best Western Plus Gatineau-Ottawa Downtown?

This hotel is situated in Hull, just steps from Jacques Cartier Park, and within a 10-minute walk of Rideau Canal and Canadian Museum of History. You'll also find Byward Market Square and Canadian War Museum within a short drive.

How much does it cost to stay at Best Western Plus Gatineau-Ottawa Downtown?

As of Jun 12, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Gatineau-Ottawa Downtown on Jul 3, 2025 start from $131.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Gatineau-Ottawa Downtown?

Yes, parking is offered for CAD 15.00 per day with in/out privileges.

Does Best Western Plus Gatineau-Ottawa Downtown have a casino?

No, Best Western Plus Gatineau-Ottawa Downtown doesn't have a casino.

Will I find an indoor pool at Best Western Plus Gatineau-Ottawa Downtown?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Best Western Plus Gatineau-Ottawa Downtown?

Amenities that appeal to couples at this riverfront hotel include a comfy mattress as well as an indoor pool and a 24-hour front desk.

Are there hot tubs at Best Western Plus Gatineau-Ottawa Downtown?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Gatineau-Ottawa Downtown feature a restaurant that includes a breakfast menu?

Best Western Plus Gatineau-Ottawa Downtown offers a full breakfast each morning for a surcharge though there is no restaurant.

Will Best Western Plus Gatineau-Ottawa Downtown allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Gatineau-Ottawa Downtown though service animals are welcome.

Are there connecting rooms at Best Western Plus Gatineau-Ottawa Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Gatineau-Ottawa Downtown?

The closest major airport to Best Western Plus Gatineau-Ottawa Downtown is Ottawa International Airport (YOW), which is 9.9 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus Gatineau-Ottawa Downtown?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy river or city views.

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 346 out of 1001 reviews
Rating 8 - Good. 303 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 95 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Myra-Claude

Stayed 1 night in Mar 2025

8/10 Good

Virgilio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking could be difficult to find
Stayed 2 nights in Dec 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Winterlude Delight

We had another good stay at this property. It’s our goto spot for Winterlude. Only concern was the elevator was out of order one morning and required us to walk down and back up 8 stories for breakfast. Despite this random issue, we will continue to use this each family day weekend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Antoine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Trevor

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Jacob

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a hockey tournament and a bunch of teenagers took over the pool, were partying loudly, going back and forth to each other's rooms until 3am, and trying to open our door. Obviously they were drunk. My wife had to open the door and ask them to quiet down.
Stayed 1 night in Feb 2025

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

david

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were all really pleasant and helpful
Stayed 1 night in Feb 2025

2/10 Terrible

Jeannette

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy hotel, staff is miserable!
Stayed 18 nights in Jan 2025

4/10 Poor

Adam, Sudbury

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid up front through Expedia and was charged again at the property. Many attempts to get a refund on the double payment over the course of two months failed (in person, phone and email). Very upset and will not stay here again despite the fantastic location
Stayed 1 night in Nov 2024

2/10 Terrible

Josee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Muhammad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay , very friendly ans helpful staff. Building although older, very well kept and a great location. Kitchenette was super and clean and had most of the utensils needed to cook your own meals. The only issue was that the housekeeping staff kept forgetting to leave me coffee for my morning coffee. Not a big deal, they always had some at the front desk.
Stayed 5 nights in Jan 2025

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, property conditions & facilities
good as always, we're regulars
Stayed 1 night in Jan 2025

8/10 Good

Yves-Emmanuel

Stayed 1 night in Jan 2025

8/10 Good

Gregory

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
The front desk staff were very friendly Ana helpful. The cleaning staff didn’t seem very interested in cleaning the room after my wife got up around noon. They would give us coffee but had to rest them to vacuum the room and never did replace towels. Not sure why this was an issue as everything was much better the previous week.
Stayed 5 nights in Jan 2025

6/10 Okay

Frederic

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pas d’intimité

Pendant notre seule journée 2 personnes sont entrées sans jamais cogner ce qui ne respecte aucunement l’intimité de la chambre.
Stayed 1 night in Jan 2025

6/10 Okay

Brenda

Stayed 3 nights in Dec 2024

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a kitchenette unit that was very efficient . The rooms are very easy to control the heat and not dry. An older building and could use some upgrades but overall happy with the hotel and will definitely be staying again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Andree

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Riley

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

danielle

Liked: Amenities
Tout était parfait. Merci
Stayed 1 night in Dec 2024

4/10 Poor

Keith

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Milanpreet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!
Stayed 2 nights in Dec 2024