Best Western Plus Gatineau-Ottawa Downtown

3.0 star property
Eco-certified hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

Lobby
Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen | Fridge, coffee/tea maker
Standard Room, 1 King Bed, Refrigerator, River View | Frette Italian sheets, premium bedding, down comforters
Exterior
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Parking included
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Place, Canadian Museum of History
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪3 min drive‬
  • Place, Casino du Lac Leamy
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator, River View

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Refrigerator, River View

7.0 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony, River View

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Gatineau

Located in Hull, Best Western Plus Gatineau-Ottawa Downtown is adjacent to Jacques Cartier Park and within a 10-minute walk of other popular attractions like Canadian Museum of History. This 133-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Canadian Museum of History - 5 min walk - 0.3 miles
  • National Gallery of Canada - 15 min walk - 0.8 miles
  • Byward Market Square - 18 min walk - 1.0 mile
  • Parliament Hill - 3 min drive - 1.4 miles
  • Casino du Lac Leamy - 4 min drive - 2.1 miles

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 16 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Rôtisserie St-Hubert - ‬6 min walk
  • ‪Café Verité - ‬6 min walk
  • ‪La P'tite Épicerie du Quartier - ‬5 min walk
  • ‪Bistro CoqLicorne - ‬12 min walk

About this property

Best Western Plus Gatineau-Ottawa Downtown

Eco-certified hotel with a fitness center and a 24-hour business center
At Best Western Plus Gatineau-Ottawa Downtown, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and express check-out.
Guests can expect free WiFi and 42-inch LCD TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and Select Comfort beds with Frette Italian sheets and down comforters ensure a restful night. MP3 docks, refrigerators, and coffee makers are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 for adults and CAD 8.95 for children

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (4,155 square feet of space)

Outdoors

  • In a provincial park
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 for adults and CAD 8.95 for children
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.
Property Registration Number 2023-11-30, 575492

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Frequently asked questions

What is there to do within easy reach of Best Western Plus Gatineau-Ottawa Downtown?

This hotel is situated in Hull, just steps from Jacques Cartier Park, and within a 10-minute walk of Rideau Canal and Canadian Museum of History. You'll also find Byward Market Square and Parliament Hill within a short drive.

Is parking available on site at Best Western Plus Gatineau-Ottawa Downtown?

Yes, self parking is offered for free at the hotel.

Does Best Western Plus Gatineau-Ottawa Downtown have a casino?

No, Best Western Plus Gatineau-Ottawa Downtown doesn't have a casino.

Will I find an indoor pool at Best Western Plus Gatineau-Ottawa Downtown?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Best Western Plus Gatineau-Ottawa Downtown?

Amenities that appeal to couples at this riverfront hotel include a comfy mattress as well as an indoor pool and a 24-hour front desk.

Are there hot tubs at Best Western Plus Gatineau-Ottawa Downtown?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Gatineau-Ottawa Downtown feature a restaurant that includes a breakfast menu?

Best Western Plus Gatineau-Ottawa Downtown offers a full breakfast each morning for a surcharge though there is no restaurant.

Will Best Western Plus Gatineau-Ottawa Downtown allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Gatineau-Ottawa Downtown though service animals are welcome.

Are there connecting rooms at Best Western Plus Gatineau-Ottawa Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Gatineau-Ottawa Downtown?

The closest major airport to Best Western Plus Gatineau-Ottawa Downtown is Ottawa International Airport (YOW), which is 9.9 mi away (24 minutes by car).

Are there rooms with balconies at Best Western Plus Gatineau-Ottawa Downtown?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy river or city views.

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 357 out of 1012 reviews
Rating 8 - Good. 296 out of 1012 reviews
Rating 6 - Okay. 165 out of 1012 reviews
Rating 4 - Poor. 92 out of 1012 reviews
Rating 2 - Terrible. 102 out of 1012 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

OSAMA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Peter

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of the rooms
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The parking at the front of the hotel is minimal. If you go out at all you have to drive around one way streets to try and find a spot.
Stayed 1 night in Jul 2025

10/10 Excellent

Jakeslyn

Stayed 3 nights in Jul 2025

4/10 Poor

Joey

U get what you pay for no coffee in room only downstairs in the lobby which they ran out of coffee one day and no vending machines and the website said that there were 4 or more and the ice machine was in the basement they have a really good bagel place up the street we ate there a few mornings because we missed the buffet style breakfast conveniently there was a store across the street from the hotel to get snacks and stuff
Stayed 5 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great location, excellent, caring staff

Hotel is an excellent location near Alexandra bridge which is walkable to Rideau Locks and Parliament and National Gallery etc or easy navigation drive to Ottawa or surrounding area via A5 Macdonald Cartier bridge or Portage bridge to/from Hull. Excellent epicerie on the block had everything you need - I booked a room with a kitchen- needed to buy a can opener (bring your own cooking/cleaning supplies- kitchen supply was very minimal!) Hotel staff went above and beyond in helping my family arrange (gratuit) parking when they visited me. There is construction in the area but it was not noisy or disruptive- in fact it was pretty interesting watching the workers and trucks supplying the work site.
Stayed 5 nights in Jun 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was ok but the hotel was really dirty / lobby, elevators, outdoors… this is not the 4-star rating we are used to.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gopalakrishnan

Stayed 2 nights in Jun 2025

6/10 Okay

JUDE

Disliked: Cleanliness, amenities, property conditions & facilities
Not bad, a lot of improvement needed at rhe foyer and entry
Stayed 4 nights in Jun 2025

6/10 Okay

Gianna

Stayed 1 night in Jun 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé et la gérante est excellente

À mon arrivée ma chambre avait un petit problème et il mon donné une autre chambre encore plus confortable 🤗
Stayed 3 nights in Jun 2025

10/10 Excellent

Narada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 3 nights in Jun 2025

8/10 Good

timasie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
as we are here for medical hospital wife its was good to stay few nights good experiences as was for Canada day .
Stayed 3 nights in Jun 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view. Great location! Convenient for a traveller beds could be better.
Stayed 3 nights in Jun 2025

8/10 Good

Qasim

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Masood

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff

Very nice and accommodating staff. We traveled with family, and they were extremely helpful with early check-in and made every effort to accommodate our needs. Great experience overall.
Stayed 1 night in Jun 2025

2/10 Terrible

simran

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very run down and in a shady area. Also the staff wanted extra money for parking, even after it was shared that its free on expedia .
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Abubakar

Stayed 1 night in Jun 2025

10/10 Excellent

Mingzhi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, nice pool
Stayed 1 night in Jun 2025

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Older hotel. Needs some T L C The staff were very friendly and helpful. It is close to most attractions but the neighborhood did not seem safe.
Stayed 2 nights in Jun 2025

8/10 Good

maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Aakash

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025