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Best Western Plus Gatineau-Ottawa Downtown

3.0 star property
Riverwalk hotel with a fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

View from room
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lobby
Exterior
Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed) | Frette Italian sheets, premium bedding, down comforters

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Place, Jacques Cartier Park
    ‪1 min walk‬
  • Place, Canadian Museum of History
    ‪5 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator | Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.8 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View | Frette Italian sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Refrigerator, River View

7.6 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Frette Italian sheets, premium bedding, down comforters

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Frette Italian sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen | Fridge, coffee/tea maker

Suite, 1 Queen Bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Frette Italian sheets, premium bedding, down comforters

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Frette Italian sheets, premium bedding, down comforters

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Gatineau

Located in Hull, Best Western Plus Gatineau-Ottawa Downtown is adjacent to Jacques Cartier Park and within a 10-minute walk of other popular attractions like Canadian Museum of History. This 133-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Jacques Cartier Park - 1 min walk - 0.1 miles
  • Canadian Museum of History - 5 min walk - 0.3 miles
  • Rideau Canal - 12 min walk - 0.6 miles
  • National Gallery of Canada - 15 min walk - 0.8 miles
  • Parliament Hill - 5 min drive - 1.4 miles

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 16 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Rôtisserie St-Hubert - ‬6 min walk
  • ‪La P'tite Épicerie du Quartier - ‬5 min walk
  • ‪Café Verité - ‬6 min walk
  • ‪Bistro CoqLicorne - ‬13 min walk

About this property

Best Western Plus Gatineau-Ottawa Downtown

Riverwalk hotel with a fitness center and a 24-hour business center
At Best Western Plus Gatineau-Ottawa Downtown, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and express check-out.
Guests can expect free WiFi and 42-inch LCD TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and Select Comfort beds with Frette Italian sheets and down comforters ensure a restful night. MP3 docks, refrigerators, and coffee makers are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Wyndham Gatineau-Ottawa & Conference Centre
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  • Free WiFi
  • Air conditioning
  • Gym
7.8 out of 10, Good, 1,088 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 for adults and CAD 8.95 for children

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (4,155 square feet of space)

Outdoors

  • In a provincial park
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 for adults and CAD 8.95 for children
  • Rollaway bed fee: CAD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.
Property Registration Number 2026-11-30, 575492

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Frequently asked questions

What is there to do within easy reach of Best Western Plus Gatineau-Ottawa Downtown?

This hotel is situated in Hull, just steps from Jacques Cartier Park, and within a 10-minute walk of Rideau Canal and Canadian Museum of History. You'll also find Byward Market Square and Parliament Hill within a short drive.

How much does it cost to stay at Best Western Plus Gatineau-Ottawa Downtown?

As of Jan 16, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Gatineau-Ottawa Downtown on Jan 22, 2026 start from $82.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Gatineau-Ottawa Downtown?

Yes, self parking is offered for free at the hotel.

Does Best Western Plus Gatineau-Ottawa Downtown have a casino?

No, Best Western Plus Gatineau-Ottawa Downtown doesn't have a casino.

Will I find an indoor pool at Best Western Plus Gatineau-Ottawa Downtown?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Best Western Plus Gatineau-Ottawa Downtown?

Amenities that appeal to couples at this riverfront hotel include a comfy mattress as well as an indoor pool and a 24-hour front desk.

Does Best Western Plus Gatineau-Ottawa Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Gatineau-Ottawa Downtown feature a restaurant that includes a breakfast menu?

Best Western Plus Gatineau-Ottawa Downtown offers a full breakfast each morning for a surcharge though there is no restaurant.

Will Best Western Plus Gatineau-Ottawa Downtown allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Gatineau-Ottawa Downtown though service animals are welcome.

Are there connecting rooms at Best Western Plus Gatineau-Ottawa Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Gatineau-Ottawa Downtown?

The closest major airport to Best Western Plus Gatineau-Ottawa Downtown is Ottawa International Airport (YOW), which is 9.9 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus Gatineau-Ottawa Downtown?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy river or city views.

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 384 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 156 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Worlali

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great stay! Appreciate the hospitality
Stayed 1 night in Oct 2025

2/10 Terrible

Marcos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was covered in cobwebs. Despite the "Do Not Disturb" sign, the housekeeping staff knocked on the door three times to try to clean it. I spoke to the front desk about checking out later, but they told me they would, despite this, call me twice to see why I was still in the room. Finally, the breakfast is extremely limited in options for $14.95 + tax. The staff is unprofessional and extremely annoying to the guests.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking space.
Stayed 1 night in Oct 2025

10/10 Excellent

Oleksandra

Liked: Cleanliness, staff & service
everything's good, no suprises
Stayed 3 nights in Oct 2025

8/10 Good

Christopher Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff was great. Special recognition for Aaron and Steve. It did seem that reception was understaffed at times.
Stayed 4 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Did not habe a balcony
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, room comfort
It was great that cleaning staff was excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Qinwan

Stayed 1 night in Oct 2025

10/10 Excellent

Ona

Liked: Cleanliness, staff & service, property conditions & facilities
Looking forward to my next stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
It was good experience.
Stayed 2 nights in Oct 2025

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
i’m not sure why the reviews on this hotel are bad tbh! we stayed one night, wasn’t expecting anything fancy as we only paid $140 on a busy weekend. free parking, spots were tight so i would say that was the only bad thing. staff were great, shampoo/conditioner/body soap all provided. clean towels and bedding. did have a bit of an old hotel smell in the room but not bad at all. comfy for a hotel bed. all around had a great stay here, woukd stay again! plus, pretty close to everything which was nice
Stayed 1 night in Oct 2025

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Pushwinder

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and staff was nice. Parking space was bit tight.
Stayed 1 night in Oct 2025

10/10 Excellent

J-François

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarshar

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and services. Happy to have stayed here.
Stayed 4 nights in Sep 2025

6/10 Okay

Janice

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for 4 nights at the Best Western Plus Gatineau. The room itself was ok. Bed and pillows were very comfortable. Clean, lovely view. However, the amenities were less than satisfactory. Coffee is a must for us in the mornings, and I'm not sure I overlooked it, but there wasn't a coffee maker in the room? I just assumed, incorrectly, all hotel rooms have coffee makers nowadays? There was a coffee station in the lobby, however, the coffee was not very good...watery, very small cup size, no cream only powdered Coffeemate. Every morning I had to ask for either cups or lids, something was always not stocked. Day One, the breakfast was ok, nothing noteworthy.....cold eggs and empty warming trays, and a very cranky hostess. We had a bagel and a yogurt and paid $14 each. After that we went elsewhere for better breakfasts. What really bothered us was the massive lack of parking available. The lot only had maybe 15 spots and 2 Accessible spots. All guest cars were given yellow cards to place on the dash but we noticed over half of the cars in the lot didn't have yellow guest cards?? Were they staff vehicles?? There were 2 other parking "lots" nearby in the neighborhood but required driving through muddy construction, parking in VERY dark and sketchy looking lots and walking back to the hotel through all of the muddy construction. This should have been mentioned beforehand. The price was $988 for 4 nights, but we'll pay more to stay in Ottawa next time.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sébastien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Perfect place to spend a night while on the road.
Stayed 1 night in Sep 2025

4/10 Poor

Maimoona

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of construction going around
Stayed 3 nights in Sep 2025

8/10 Good

Laurence

Liked: Staff & service, amenities
Disliked: Cleanliness
The elevator
Stayed 2 nights in Sep 2025

8/10 Good

Frederic

Stayed 1 night in Sep 2025

10/10 Excellent

Christian-Philippe

Business traveler, Traveled with partner
Liked: Cleanliness
Clean room, amazing staff
Stayed 3 nights in Sep 2025

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No issues with staff really. But the place is essentially a rundown old low income apartment building with bachelor rooms that they put some fancy lipstick on the outside. Very disappointing. Room was dirty. Furniture was very old And very stained and worn out. With all the run down homes, some were boarded up. The people roaming outside at night were quite sketchy or unsavoury. Do not recommend - Surprised Best Western allows this place to use their name.
Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

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