Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5 star property
Suburban hotel with a full-service spa and a golf course

Choose dates to view prices

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Body treatments, hot stone massages, deep-tissue massages
Exterior
Lobby
Golf
Body treatments, hot stone massages, deep-tissue massages

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available

Explore the area

Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Kōena Spa
    ‪1 min walk‬
  • Casino du Lac Leamy
    ‪10 min drive‬
  • Parliament Hill
    ‪11 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

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Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(19 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.8 out of 10
Excellent
(5 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatineau

Located in Aylmer, Château Cartier Hotel & Resort, Ascend Hotel Collection is adjacent to Kōena Spa and within a 10-minute drive of other popular attractions like Canadian War Museum. This 125-room, 4.5-star hotel has a golf course, a full-service spa, and a restaurant.

What's nearby

  • Kōena Spa - 1 min walk - 0.0 miles
  • Canadian War Museum - 8 min drive - 3.9 miles
  • Casino du Lac Leamy - 10 min drive - 4.8 miles
  • Parliament Hill - 11 min drive - 4.8 miles
  • Byward Market Square - 11 min drive - 5.3 miles

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 19 min drive
  • Ottawa International Airport (YOW) - 28 min drive

Restaurants

  • ‪Dinty Moore's Restaurant - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪La Cage - ‬7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

Suburban hotel with a full-service spa and a golf course
Guests of Château Cartier Hotel & Resort, Ascend Hotel Collection have access to a golf course, a full-service spa, and a 24-hour gym. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
42-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs and free toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities.
Guests can play rounds at the 18-hole golf course. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Korean, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.
Property Registration Number 517613, 2025-08-31

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

Are free cancellation options available at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Château Cartier Hotel & Resort, Ascend Hotel Collection offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Château Cartier Hotel & Resort, Ascend Hotel Collection?

As of Jun 27, 2025, prices found for a 1-night stay for 2 adults at Château Cartier Hotel & Resort, Ascend Hotel Collection on Jul 20, 2025 start from $90.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Château Cartier Hotel & Resort, Ascend Hotel Collection?

This hotel is situated in Aylmer, just steps from Kōena Spa. You'll also find Canadian War Museum and Canadian Museum of History within a short drive.

Will I be able to park at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Koena Spa is the hotel's spa and services include deep-tissue massages, facials, mani/pedis, and body treatments.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection have a casino on the premises?

No, Château Cartier Hotel & Resort, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at Château Cartier Hotel & Resort, Ascend Hotel Collection?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Château Cartier Hotel & Resort, Ascend Hotel Collection?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Yes, Château Cartier Hotel & Resort, Ascend Hotel Collection serves a full breakfast for a surcharge each morning at Lounge Onō.

Will Château Cartier Hotel & Resort, Ascend Hotel Collection allow pets to stay free of charge?

No, pets aren't allowed at Château Cartier Hotel & Resort, Ascend Hotel Collection though service animals are welcome.

Are there connecting rooms at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Château Cartier Hotel & Resort, Ascend Hotel Collection?

The closest major airport to Château Cartier Hotel & Resort, Ascend Hotel Collection is Ottawa International Airport (YOW), which is 12.4 mi away (28 minutes by car).

Are there rooms with balconies at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or golf course views.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Château Cartier Hotel & Resort, Ascend Hotel Collection.

Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 503 out of 1004 reviews
Rating 8 - Good. 264 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa vibes

Love this place, Love the spa, Love the restaurants, love the EV charger.
Stayed 3 nights in Dec 2024

2/10 Terrible

Sheldon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sabrina

Stayed 1 night in Mar 2025

8/10 Good

didier

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
temperature in the room was way
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Tara

Liked: Cleanliness, staff & service
Property was lovely, however our room was a bit dated. Furniture like nightstands were chipped and clearly could have used an update.
Stayed 1 night in Mar 2025

10/10 Excellent

matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel when there is a good rate for the night. They offered a free room upgrade during one of my stays that was not expected, but very much appreciated. Even though I did not try the restaurants or spa, it was nice to know they were available! Room was very clean and I enjoyed having a sitting area seperate from the bedroom.
Stayed 1 night in Feb 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The KONEA Spa was fabulous and the stay at the Chateau Cartier was great. The staff we knowledgable and very helpful. the dining selections were limited but the ambiance was very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Sylvain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We loved our time we spent there. Everyone was very helpful with any issues that did arise.
Stayed 3 nights in Feb 2025

8/10 Good

Raymond

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Caceres Diaz

Stayed 1 night in Mar 2025

8/10 Good

Leesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, the spa was great. However the heat in our room was ovwr the top and we couldnt get it to cool down. We had the window open as well as the heat off, but thw temperature nevwr went below 23 degrees. Also had to call maintenance to unplug yhe bathtub.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know about the onsite sauna. Very Nice.
Stayed 1 night in Mar 2025

6/10 Okay

Constance

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My girlfirend an i booked this spot for our anniversary and when booking, it had shown the package to book the hotel room as well as the spa/baths, unfortunately, the package was only the room so we had to buy a new package once at the hotel for the spa, it was very misleading and we were not the only ones for whom this problem had occurred. The staff was very short with us about this issue. Other than this problem, it was an amazing stay and the spas and hotel room were great!
Stayed 1 night in Mar 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Resort

Beautiful resort in a lovely setting. Spa is amazing. Lots of friendly helpful staff. Service is impeccable. Food very good. Massage was fabulous.
Stayed 1 night in Mar 2025

10/10 Excellent

Drora, Oro-Mdonte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Mar 2025

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect for our one night stay. The only thing we noticed was the A/C took awhile to cool down the room and when we left the thermostat said call for service.
Stayed 1 night in Mar 2025

10/10 Excellent

Hasnein

Stayed 2 nights in Mar 2025

10/10 Excellent

Melina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My little family and I stayed here for a spontaneous trip! They had everything we needed and checkin/out was simple. The grounds were beautiful and the staff kind!
Stayed 1 night in Nov 2024

2/10 Terrible

Kayleigh

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

parfait à Gatineau

très belle place centrale proche de tout si vous avez une voiture.< chambres confortables et spa a cote a l intérieur de l'hôtel par contre vous devez payer pour l'entrée, beau déjeuner et bistro, excellents cocktails. seul bémol le chaleur dans la chambre, impossible de faire descendre la température.
Stayed 3 nights in Mar 2025