Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5 star property
Suburban hotel with a full-service spa and a golf course

Choose dates to view prices

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Body treatments, hot stone massages, deep-tissue massages
Exterior
Lobby
Lobby
Body treatments, hot stone massages, deep-tissue massages

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available

Explore the area

Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Kōena Spa
    ‪1 min walk‬
  • Casino du Lac Leamy
    ‪10 min drive‬
  • Parliament Hill
    ‪11 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

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Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(24 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.8 out of 10
Excellent
(5 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatineau

Located in Aylmer, Château Cartier Hotel & Resort, Ascend Hotel Collection is adjacent to Kōena Spa and within a 10-minute drive of other popular attractions like Canadian War Museum. This 125-room, 4.5-star hotel has a golf course, a full-service spa, and a restaurant.

What's nearby

  • Kōena Spa - 1 min walk - 0.0 miles
  • Canadian War Museum - 8 min drive - 3.9 miles
  • Casino du Lac Leamy - 10 min drive - 4.8 miles
  • Parliament Hill - 11 min drive - 4.8 miles
  • Byward Market Square - 11 min drive - 5.3 miles

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 19 min drive
  • Ottawa International Airport (YOW) - 28 min drive

Restaurants

  • ‪Dinty Moore's Restaurant - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪La Cage - ‬7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

Suburban hotel with a full-service spa and a golf course
Guests of Château Cartier Hotel & Resort, Ascend Hotel Collection have access to a golf course, a full-service spa, and a 24-hour gym. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
42-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs and free toiletries. Refrigerators, coffee makers, and free local calls are other standard amenities.
Guests can play rounds at the 18-hole golf course. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa ($). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Korean, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,997 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.
Property Registration Number 517613, 2025-08-31

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

Are free cancellation options available at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Château Cartier Hotel & Resort, Ascend Hotel Collection offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see near Château Cartier Hotel & Resort, Ascend Hotel Collection?

This hotel is situated in Aylmer, just steps from Kōena Spa. You'll also find Canadian War Museum and Canadian Museum of History within a short drive.

Will I be able to park at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Koena Spa ($) is the hotel's spa and services include deep-tissue massages, facials, mani/pedis, and body treatments.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection have a casino on the premises?

No, Château Cartier Hotel & Resort, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at Château Cartier Hotel & Resort, Ascend Hotel Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Château Cartier Hotel & Resort, Ascend Hotel Collection?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Château Cartier Hotel & Resort, Ascend Hotel Collection?

No, this hotel doesn't have a spa tub.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Yes, Château Cartier Hotel & Resort, Ascend Hotel Collection serves a full breakfast for a surcharge each morning at Lounge Onō.

Will Château Cartier Hotel & Resort, Ascend Hotel Collection allow pets to stay free of charge?

No, pets aren't allowed at Château Cartier Hotel & Resort, Ascend Hotel Collection though service animals are welcome.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Château Cartier Hotel & Resort, Ascend Hotel Collection?

The closest major airport to Château Cartier Hotel & Resort, Ascend Hotel Collection is Ottawa International Airport (YOW), which is 12.4 mi away (28 minutes by car).

Can I book a room with a balcony at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or golf course views.

Does Château Cartier Hotel & Resort, Ascend Hotel Collection offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Château Cartier Hotel & Resort, Ascend Hotel Collection.

Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 499 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Resort

Beautiful resort in a lovely setting. Spa is amazing. Lots of friendly helpful staff. Service is impeccable. Food very good. Massage was fabulous.
Stayed 1 night in Mar 2025

10/10 Excellent

Drora, Oro-Mdonte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Mar 2025

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect for our one night stay. The only thing we noticed was the A/C took awhile to cool down the room and when we left the thermostat said call for service.
Stayed 1 night in Mar 2025

10/10 Excellent

Hasnein

Stayed 2 nights in Mar 2025

10/10 Excellent

Melina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My little family and I stayed here for a spontaneous trip! They had everything we needed and checkin/out was simple. The grounds were beautiful and the staff kind!
Stayed 1 night in Nov 2024

2/10 Terrible

Kayleigh

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

parfait à Gatineau

très belle place centrale proche de tout si vous avez une voiture.< chambres confortables et spa a cote a l intérieur de l'hôtel par contre vous devez payer pour l'entrée, beau déjeuner et bistro, excellents cocktails. seul bémol le chaleur dans la chambre, impossible de faire descendre la température.
Stayed 3 nights in Mar 2025

6/10 Okay

I-Ching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anaid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant experience. Totally recommend it!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and efficient.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and relaxing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the spa opportunity while staying there and you receive a discount for the spa from the hotel!
Stayed 1 night in Feb 2025

6/10 Okay

Beverly

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was well designed in landscape to facility spa's available and spacious. The staff were on top of their jobs, service was professional and helpful, food was ranked between a 7-10. Cost efficient all around.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, spacious and have everything we needed. We spent the evening at the spa and had a great time!
Stayed 1 night in Mar 2025

10/10 Excellent

Krista

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall was a good experience. Koena spa was nice and the room was in good condition but a bit dark and dated.
Stayed 1 night in Mar 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time
Stayed 3 nights in Feb 2025

10/10 Excellent

Glenna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and attached to a beautiful spa. The room cleaning was very slow and they did not have any caffeinated coffee in the room, but everything else was wonderful and we will definitely recommend end return in the future!
Stayed 2 nights in Mar 2025

6/10 Okay

Jacky

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Over all is fine
Stayed 3 nights in Mar 2025

2/10 Terrible

kuneet

Stayed 1 night in Jan 2025

6/10 Okay

Lovish

Liked: Staff & service
.
Stayed 1 night in Mar 2025