Everyone has been very courteous and the rooms are very clen.
Everything was ok. It needed better cleaning up in the room.
The staff was really friendly and the location is only 10 minutes away from Universal Studios. There are several restaurants within walking distance and they have a onsite laundry facility.
The location of this property is perfect for visiting Universal Studios. I also felt like the area was safe. My first night there I killed two roaches in the kitchen area, an ant in the bed and saw a worm on the floor. I definitely felt uneasy about leaving any bags open or on the floor. I was never able to sleep well because I felt like I might wake up to something crawling on me.
Room was not clean. The staff was unprofessional. My room smelled bad to begin with. Then my room did not have working ac and when I asked to switch rooms they said “sorry we have nothing available, the manager is here in the morning see what they can do for you.”
The gyn need a upgrade. Jajdjajajajajdjsiajbsuajajabduahdbdhfhr
Room was huge and very clean. Staff were friendly and helpful. Location was convenient.
The receptionist was very friendly, the hitel was nice and clean, pet friendly ($25 fee), grab and go breakfast in the morning. There is a carrabba's, wendys, golden corral, and other restaurants directly behind the hotel.
Everything was good!! Close to everything you need it for your stay.
Didn't require much. Somewhere as a base while house shopping. Extended Stay filled the bill. Can't say much about the breakfast. Everything is gone early. Not much to choose from. No Waffles, biscuits, fruits, or meats. Bare minimum.
The room its self was nice and roomy. Went to go ti bed and there were no blankets on the bed just sheets!! Went to front desk and clerk said they were out if blankets. How coyld you be oit of blankets and be ready for customers. Very upset called main 800 and she put in complaint and noone has called me back.
Nice staff. Need to update hall carpets. Will be back next year!
Let me start with the good: staff was polite and friendly. Very close to Universal. Free parking. Reasonable prices. The bad experiences: Hotel is understaffed. Only one person around. Had to wait 15 mins in the lobby because the front desk person was on a break. The first room we walked into was occupied. Thankfully no one was there. This worried us the whole time thinking about someone walking into our room. Then we were given another room which felt like a downgrade. The hotel is pet friendly so that means there's barking at all times. There's also a fire station right across so if you're planning on sleeping, good luck.
This place is quite quaint , it is clean close to parks restaurants attractions easy to get off highways in major roads. They offer a grab and go breakfast which consist of coffee muffins or energy bars which is great because that cost saves someone anywhere between 3 to 5 dollars or more person. The room is clean they also offer kitchen and a good size refrigerator and stove so if you wanted to bring your own food to prepare it instead of going out and spending money at restaurant we could definitely save using that. It's an al around great value. Staff is pleaset and lobby area is clean. Great little place to rest your head.
I had thought you couldn't go wrong with an extended stay hotel, but this one was really lacking. Not the cleanest room, paint marks on wall dated furniture and bedding, two thin pillows. It wasn't horrible but it might be the worst extended stay hotel experience I've had.
This is a awesome place to stay when you are visiting Universal Studios or any of the surrounding attractions. Our room was really nice and spacious, clean and very up to date. The price was very good for such a great room.
There is a weird smell in the room and the AC is very loud. The room is not very clean. Bath towels are very rough.
3 girls in a two queen bed room. There was also a sofa bed, but we didnt need that. very spacious and clean and comfortable. Staff was very nice. They have a personal driver, basically on call to the hotel, which was very convenient for us. Very close to Universal Studios. Would definitely stay here again!
Room odor smells like smoke in NS room. Breakfast was sparse.
Located in Southwest Orlando, Extended Stay America Suites Orlando Theme Parks Vineland Rd is a leisurely stroll from popular sights such as Universal Orlando Resort and Universal Studios Florida. This 122-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 122 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and DVD players. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Housekeeping is available on request.
Guests of Extended Stay America Suites Orlando Theme Parks Vineland Rd have access to an outdoor pool, a gym, and free WiFi in public areas. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area and laundry facilities.
Everyone has been very courteous and the rooms are very clen.
Everything was ok. It needed better cleaning up in the room.
Thank you for being our guest. Although you had an overall pleasant stay, we are sorry the cleanliness of our rooms was not up to your expectations. Your feedback has been discussed with our housekeeping team to make sure we are consistent with our service delivery. We appreciate your business and hope to welcome you back soon. Sincerely, Hotel Management
The staff was really friendly and the location is only 10 minutes away from Universal Studios. There are several restaurants within walking distance and they have a onsite laundry facility.
Thank you for your gracious review. We are thrilled to know you liked the friendly service provided by our associates and that you were impressed with our ideal location close to Universal Studios and many interesting spots in our city, which made your stay a memorable one with us. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
The location of this property is perfect for visiting Universal Studios. I also felt like the area was safe. My first night there I killed two roaches in the kitchen area, an ant in the bed and saw a worm on the floor. I definitely felt uneasy about leaving any bags open or on the floor. I was never able to sleep well because I felt like I might wake up to something crawling on me.
Thank you for being our guest. We are glad you loved our convenient location close to Universal Studios and had an overall satisfactory stay. However, we are sorry for the insects in your room and regret the inconvenience it caused. We have informed our pest control provider and are working to ensure procedures are being followed to prevent such problems in the future. Thank you again, and we hope to have a second chance to serve you better in the future. Sincerely, Hotel Management
Room was not clean. The staff was unprofessional. My room smelled bad to begin with. Then my room did not have working ac and when I asked to switch rooms they said “sorry we have nothing available, the manager is here in the morning see what they can do for you.”
Thank you for your review of your recent stay. We are sorry you were disappointed with your visit due to your front desk experience. We also apologize for the problems with your room. We have shared your comments with our housekeeping and front desk teams, and we will be more diligent in our efforts. Again, we are very sorry for the problems you encountered. We do hope you will stay with us another time so we can provide you with an enjoyable experience. Sincerely, Hotel Management
The gyn need a upgrade. Jajdjajajajajdjsiajbsuajajabduahdbdhfhr
Room was huge and very clean. Staff were friendly and helpful. Location was convenient.
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We were delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to see you again on a future visit to the area. Sincerely, Hotel Management
The receptionist was very friendly, the hitel was nice and clean, pet friendly ($25 fee), grab and go breakfast in the morning. There is a carrabba's, wendys, golden corral, and other restaurants directly behind the hotel.
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and were impressed with our courteous associates. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
We are sorry to know that we did not meet your expectations. Please accept my apologies for failing to provide you with a stay you deserve. We hope you will consider staying with us again in the future. Sincerely, Hotel Management
Everything was good!! Close to everything you need it for your stay.
Rohit, thank you for being our guest. We are thrilled to know our convenient location was the highlight of your great stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Janice, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you liked our attentive associates as well as our well-kept accommodations. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management