Easy process and friendly staff
It was very clean and quiet, the pool was nice, we were upgraded to a suite at no extra charge.
What I did not like: Had issues with first room after checkimg in at 11pm due to flight delay. Eggs on the floor and room smelled terrible. Spoke to the cleaning lady next morning but there was a language barrier, spoke to front desk and assured us she will take care of ot it...guess what, it was not. Had to talk to the next person and finally, we moved to another room. There was also another issue. Clearly stated Free Parking. Front desk wanted to charge us. Showed him reservation and it states free parking. On check out, guess what...I was charged $18 per day.....had to talk to front desk and manager to clear the mess. No communication between staff or adding it comme ts in the system. They wrote it down on a clipboard.....no one seems to read..... What I liked: Modern hotel. New and clean from outside. Chef was extremely nice. great breakfast selection. Location is amazing. They have to fix the issues I stated top. very frustrating when you are trying to enjoy a vacation.
Everything
I liked the swimming pool and splash pad for the children. I loved that it was right down the block from orlando and aquatica.
Friendly staff. Nice room
They overbooked and were short handed. We arrived at 3:00 pm for a 4:00 check in. They didn’t have enough staff to clean the rooms so are room wasn’t ready until 9:30 pm. We were not even offered a discount on our stay
Instalaciones nuevas, todo limpio y de primera para su categoría. Excelente ubicación.
Nos atendió Graziela en recepción.. todo excelente!!!
Located in Williamsburg within a mile (2 km) of Aquatica, Element Orlando International Drive is within a few miles (5 km) of other popular sights such as Orange County Convention Center. This 140-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a 24-hour business center.
Start your day off right with a free on-the-go breakfast, served each morning from 6:30 AM to 9:00 AM.
50-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.
Element Orlando International Drive features an outdoor pool, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 12.78 per day. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free use of bicycles, a computer station, and laundry facilities.
Easy process and friendly staff
It was very clean and quiet, the pool was nice, we were upgraded to a suite at no extra charge.
Thank you Carlos, for the review and hope to see you back soon. Rafael
What I did not like: Had issues with first room after checkimg in at 11pm due to flight delay. Eggs on the floor and room smelled terrible. Spoke to the cleaning lady next morning but there was a language barrier, spoke to front desk and assured us she will take care of ot it...guess what, it was not. Had to talk to the next person and finally, we moved to another room. There was also another issue. Clearly stated Free Parking. Front desk wanted to charge us. Showed him reservation and it states free parking. On check out, guess what...I was charged $18 per day.....had to talk to front desk and manager to clear the mess. No communication between staff or adding it comme ts in the system. They wrote it down on a clipboard.....no one seems to read..... What I liked: Modern hotel. New and clean from outside. Chef was extremely nice. great breakfast selection. Location is amazing. They have to fix the issues I stated top. very frustrating when you are trying to enjoy a vacation.
Dear Ayman, While we are thrilled to hear that our delicious breakfast offerings and excellent location added to your trip, we apologize for any concerns you may have faced during your visit. Our team is dedicated to positive change, so you can rest assured that any issues will be swiftly addressed. Thank you for taking a moment to help us improve, and we hope you will allow us another chance to impress you down the line.
Everything
Dear Caleb, We're delighted you enjoyed your stay at Element Orlando International Drive! Thank you for the lovely review. Please come see us again soon.
I liked the swimming pool and splash pad for the children. I loved that it was right down the block from orlando and aquatica.
It was a pleasure hosting you at Element Orlando International Drive! We're glad our inviting pool and convenient location were ideal for your visit. If your adventures bring you back to town, we welcome you to stay with us again.
Friendly staff. Nice room
It was such a pleasure to welcome you to Orlando! We're delighted you enjoyed our friendly service and comfortable accommodations, and our team trusts you had a phenomenal trip. Please come back to see us again at Element Orlando International Drive.
They overbooked and were short handed. We arrived at 3:00 pm for a 4:00 check in. They didn’t have enough staff to clean the rooms so are room wasn’t ready until 9:30 pm. We were not even offered a discount on our stay
Thank you for staying with us and for letting us know about your experience. We regret to hear about the issue you have described and we will discuss this matter with our team. It was our pleasure to host you and we hope you had a comfortable and relaxing stay. Wishing you safe and memorable travels and we look forward to seeing you again soon at Element Orlando International Drive.
Dear Elaine, Thank you for your thoughtful compliments on our efficient service and welcoming staff. On behalf of all of us at Element Orlando International Drive, we would be honored to welcome you back again soon!