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SureStay Hotel by Best Western Ontario Airport

2.5 star property
Hotel in Ontario with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Outdoor pool
Reception
Business center
Iron/ironing board, free cribs/infant beds, free rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
3201 East Centrelake Drive, Ontario, CA, 91761
  • Place, Cucamonga-Guasti Regional Park
    ‪12 min walk‬
  • Place, Ontario Convention Center
    ‪2 min drive‬
  • Place, Toyota Arena
    ‪2 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪15 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(83 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(76 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ontario

Located in Guasti within 2 miles (3 km) of Toyota Arena, SureStay Hotel by Best Western Ontario Airport is within a few miles (5 km) of Ontario Convention Center. This hotel has 114 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cucamonga-Guasti Regional Park - 12 min walk - 0.7 miles
  • Ontario Convention Center - 2 min drive - 1.7 miles
  • Toyota Arena - 2 min drive - 1.2 miles
  • Topgolf - 2 min drive - 1.4 miles
  • Disneyland® Resort - 38 min drive - 46.0 miles

Getting around

  • Upland Station - 7 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 4 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Black Angus Steakhouse - ‬3 min drive
  • ‪Starbucks - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel in Ontario with free breakfast and a 24-hour front desk
At SureStay Hotel by Best Western Ontario Airport, guests have access to an outdoor pool, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, express check-out, and a water dispenser.
32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

What can I see near SureStay Hotel by Best Western Ontario Airport?

This hotel is situated in Guasti, close to Ontario Mills Shopping Mall, Toyota Arena, and LoanMart Field. You'll also find Topgolf and Cucamonga-Guasti Regional Park within a short drive.

Will I be able to park at SureStay Hotel by Best Western Ontario Airport?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Ontario Airport include a casino on the premises?

No, SureStay Hotel by Best Western Ontario Airport doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Ontario Airport?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV and free Internet access as well as an outdoor pool.

Are there hot tubs at SureStay Hotel by Best Western Ontario Airport?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Ontario Airport have a restaurant with a breakfast menu?

Yes, SureStay Hotel by Best Western Ontario Airport serves free continental breakfast each morning from its snack bar.

Does SureStay Hotel by Best Western Ontario Airport allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western Ontario Airport.

Are there connecting rooms at SureStay Hotel by Best Western Ontario Airport?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to SureStay Hotel by Best Western Ontario Airport?

The closest major airport to SureStay Hotel by Best Western Ontario Airport is Los Angeles - Ontario Intl. Airport (ONT), which is within a mile. Another top airport is San Bernardino, CA (SBD-San Bernardino Intl.), which is located 21.9 mi away (26-minute drive).

Are there rooms with balconies at SureStay Hotel by Best Western Ontario Airport?

No, at SureStay Hotel by Best Western Ontario Airport, there aren't any guestrooms that list a balcony.

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 140 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Patrick, Victorville

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My wife got locked out of the room after dropping off at the airport. She went back to the room and her key card didn't work. She went down stairs to the 24 hour man front desk and no one was there. She called me while i was at the airport waiting for my plane to leave. And i told here to call the number there the phone just rang. So she waiting a few minutes at the inside hotels clerk window after wsit a few she went to the car to wait. She was in the car for 2 hrs before someone picked up the phone at the front desk. This is unacceptable for a place that says they have twenty four hour front desk service. I truly feel that I should be confiscate i'll return my money
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

mario

Stayed 1 night in Sep 2025

6/10 Okay

Doreen

Traveled with family
Disliked: Staff & service
Still haven’t been refunded my deposit and when I called the person who does that is never there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im impressed for the cleanliness. Safe. Although not very quiet bec the freeway is literally not far away, but they still managed to stay quiet. Comfortable stay & highly recommended. Thank you.
Stayed 1 night in Sep 2025

8/10 Good

Layton

Liked: Cleanliness, staff & service, property conditions & facilities
Been here before. Same nice people in middle of the night. Nice breakfast before taking off for trip.
Stayed 1 night in Sep 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Just what was needed

Best quality facility and service that I have experienced on a two week trip Rooms in good condition. Very comfortable and well cleaned. Super attentive staff.
Stayed 1 night in Sep 2025

6/10 Okay

William

Liked: Staff & service

Birthday Visit

Not so good
Stayed 3 nights in Sep 2025

10/10 Excellent

Jasmine

Stayed 2 nights in Sep 2025

2/10 Terrible

Astrid

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with my recent stay. The room was in unacceptable condition: blood stains were visible on the sheets and pillowcases, the chair was badly stained, and the bathroom door wouldn’t close. On top of that, water leaked from the shower, causing puddles outside the tub and creating a slipping hazard. We immediately went to the front desk, asked for a refund, and moved to a different hotel. The lack of upkeep and cleanliness was completely unacceptable, and no guest should have to deal with conditions like this. I hope management takes these issues seriously and makes the necessary improvements.
Stayed 2 nights in Sep 2025

2/10 Terrible

Astrid

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with my recent stay. The room was in unacceptable condition: blood stains were visible on the sheets and pillowcases, the chair was badly stained, and the bathroom door wouldn’t close. On top of that, water leaked from the shower, causing puddles outside the tub and creating a slipping hazard. We immediately went to the front desk, asked for a refund, and moved to a different hotel. The lack of upkeep and cleanliness was completely unacceptable, and no guest should have to deal with conditions like this. I hope management takes these issues seriously and makes the necessary improvements.
Stayed 1 night in Sep 2025

8/10 Good

Theresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Marquisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pleasant...even the oatmeal with the almonds, walnuts, brown sugar & cranberries
Stayed 4 nights in Aug 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

David

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Antoinette

Disliked: Cleanliness
Blanket was dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret, Newhall

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

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