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SureStay Hotel by Best Western Ontario Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Ontario Airport

Exterior
Outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds
Lobby
Business center

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
3201 East Centrelake Drive, Ontario, CA, 91761
  • Place, Cucamonga-Guasti Regional Park
    ‪12 min walk‬
  • Place, Ontario Convention Center
    ‪3 min drive‬
  • Place, Toyota Arena
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪15 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(87 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Iron/ironing board, free cribs/infant beds, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ontario

Located in Guasti, SureStay Hotel by Best Western Ontario Airport is within 2 miles (3 km) of sights such as Toyota Arena and Cucamonga-Guasti Regional Park. This hotel has 114 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cucamonga-Guasti Regional Park - 12 min walk - 0.7 miles
  • Ontario Convention Center - 3 min drive - 1.7 miles
  • Toyota Arena - 3 min drive - 1.2 miles
  • Topgolf - 4 min drive - 1.7 miles
  • Disneyland® Resort - 60 min drive - 43.3 miles

Getting around

  • East Ontario Station - 6 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 9 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Black Angus Steakhouse - ‬3 min drive
  • ‪Oasis Cafe - ‬7 min walk

About this property

SureStay Hotel by Best Western Ontario Airport

At SureStay Hotel by Best Western Ontario Airport, guests have access to an outdoor pool, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and a TV in a common area.
32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

What can I see near SureStay Hotel by Best Western Ontario Airport?

This hotel is situated in Guasti, close to Ontario Mills Shopping Mall, Toyota Arena, and Ontario Convention Center. You'll also find LoanMart Field and Topgolf within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Ontario Airport?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ontario Airport on Mar 10, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay Hotel by Best Western Ontario Airport?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does SureStay Hotel by Best Western Ontario Airport include a casino on the premises?

No, SureStay Hotel by Best Western Ontario Airport doesn't have a casino.

Is there an indoor pool at SureStay Hotel by Best Western Ontario Airport?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is SureStay Hotel by Best Western Ontario Airport a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV and free wired internet as well as an outdoor pool.

Are there hot tubs at SureStay Hotel by Best Western Ontario Airport?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Ontario Airport have a restaurant with a breakfast menu?

Yes, SureStay Hotel by Best Western Ontario Airport serves free continental breakfast each morning from its snack bar.

Does SureStay Hotel by Best Western Ontario Airport allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western Ontario Airport.

Are there connecting rooms at SureStay Hotel by Best Western Ontario Airport?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to SureStay Hotel by Best Western Ontario Airport?

The closest major airport to SureStay Hotel by Best Western Ontario Airport is Los Angeles - Ontario Intl. Airport (ONT), which is within a mile. Another top airport is San Bernardino, CA (SBD-San Bernardino Intl.), which is located 21.9 mi away (26-minute drive).

Can I book a room with a balcony at SureStay Hotel by Best Western Ontario Airport?

No, there aren't any guestrooms with balconies at SureStay Hotel by Best Western Ontario Airport.

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 495 out of 1010 reviews
Rating 8 - Good. 253 out of 1010 reviews
Rating 6 - Okay. 138 out of 1010 reviews
Rating 4 - Poor. 79 out of 1010 reviews
Rating 2 - Terrible. 45 out of 1010 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

danny

Stayed 1 night in Jan 2026

10/10 Excellent

Susana

Stayed 1 night in Jan 2026

6/10 Okay

Zachariah

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Found a few bugs through the stay. Including roaches. Things were falling apart in the bathroom. In all it just lacked cleanliness. Comfy beds and great service though.
Stayed 2 nights in Nov 2025

6/10 Okay

ROBERT D

Liked: Cleanliness, staff & service, amenities
SureStay is located with a stone's throw of I-10 very noisy location. I had to change rooms after 1 night I could not sleep and A/C every time in cut in, vibrated the wall. Breakfast is average, staff Lupa & Cheryl were very helpful!
Stayed 5 nights in Nov 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Roni

Stayed 1 night in Nov 2025

8/10 Good

Emma

Traveled with family
staff was awesome very helpful the room and towls had an order maybe washw some bleach bed sweeky mattresses was not very comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, polite staff, quick check-in, and accessible to the airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Antoinette

Stayed 1 night in Nov 2025

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Male staff working Friday afternoon was very courteous and friendly. Rooms were basic similar to a motel. No issues with the stay but breakfast offering was a joke. They’re better off not offering anything. They had a container with oatmeal that was micro managed, cereal and that was it.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Nov 2025

8/10 Good

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities
good for a short stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Kaori

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff was nice and room was spacious and very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Stayed 1 night in Nov 2025

10/10 Excellent

Evelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great visit only concerned was the shower head pressure was too high that it would drop a lot of water
Stayed 2 nights in Oct 2025

8/10 Good

scott

Business traveler, Traveled with family
Liked: Staff & service, amenities
The only complaint was there was a stain on the outer comforter
Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service
Nice from desk staff. Clean room. Good value
Stayed 1 night in Nov 2025

6/10 Okay

Mary

Traveled with family
One night stay was okay. Middle of the night we could her someone talking that woke my sister and I up.
Stayed 1 night in Nov 2025

2/10 Terrible

Kessia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old and uncomfortable beds
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
3rd time staying here. Husband and I like to stop here and rest, driving to Las Vegas. Front desk was great. Rooms are cozy. Good amenities.
Stayed 1 night in Nov 2025

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

RalphAnthony

Stayed 2 nights in Oct 2025

6/10 Okay

Javier

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Honestly not a bad hotel for me it’s the location I should have considered the fact that it’s right next to the airport and you hear the planes taking off very early
Stayed 4 nights in Oct 2025

10/10 Excellent

Victor

Stayed 1 night in Oct 2025

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