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Recent guest reviews

Good location.....................................

hotel remodeling 😏 problems with card entry. Re keyed twice still didn't work. Should be reduced rate because of remodel mess. Way too expensive breakfast when other hotels are complimentary 😕

We weren’t there for very long, but the hotel was very very nice and comfortable! Would definitely stay again!!

Our room was up to our expectations, the staff was fantastic and breakfast was very good.

Great breakfast an hot tub an swimming pool was warm also which was nice. Really good Excellent customer service!

Let's be real. This isn't a vacation resort destination. I was there on business and everything fit me needs. The staff was friendly and helpful. The restaurant was pretty good and there are many options within a few miles.

It was great. I really enjoyed my stay. Slept well. No complaints.

Stayed here for Berkshire weekend and had a great time. Perfect and reasonable hotel to go to.

We like this location because it is one of the few options on the far west end of Omaha. The hotel is clean and rooms are very comfortable. Free wi-fi is convenient and there is usually fresh coffee available at the entrance. Continental breakfast would make this 5 stars in my book.

This hotel advertises adjustable beds in all of their king rooms. False, the bed was extremely hard and not adjustable. The shower grout was very dirty. Our room also vibrated, evidently we were above the boiler room.( Very loud ) The front desk after I complained did nothing. After this weekend nightmare, I also received a 50 dollar charge that no one can tell me what its for. Overall a pretty bad experience at a place that charges like a 4 star and acts like a super 8. I will take that back I had better sleeps at super 8. Also little to no cell phone reception.

Every thing was just great.. No problems what so ever. Front desk, both evening and morning could have been more frendly, but they was professional in what they did.

We were in town for a wedding reception. The hotel was very assessable from the freeway and easy to locate. The hotel has very comfortable beds. The hotel staff were friendly and accommodating. The only negative was room service wanted to service the room too early, before 8:00 am. I would stay there again and recommend it to others.

It is a nice hotel but a little out of the way. You need a car when staying here. staff was friendly and helpful.

Hotel is brand new. Great bed, but room was smaller than expected. I was under the impression that I would be getting a room with a soaking tub, but had an over-sized shower instead. After a long day of travel, the tub would have been nice. Otherwise good experience.

Great hotel - loved the service, everyone was very pleasant and friendsly. Loved the rooms, the bed was so comfortable!! Shower was excellent.......the pool was a little small and not that warm, but not a big deal. The location is awesome, out of the way of traffic, but shopping was right around the corner. This hotel was far better then most of the hotels I have stayed in. Very - Very happy with this hotel! We were on a very long trip from California to Wisconsin, we stayed one night at the Luxor in Las Vegas, and that hotel was terrible. The Hilton was one of our favorite stays!!!

I was visiting family in the area. The hotel was close to their home, right off the highway. The hotel was spotless, quiet, close in parking, and friendly staff. When not visiting my family, I could relax in peace and tranquility!

We were in town for a 'girls night out' and wanted to be close to shopping and dining. Village Pointe mall is just a couple blocks and there is even a street that connects the mall to the hotel! We shopped, ate and went to the Funny Bone comedy club all in the same location. The entire hotel staff was very friendly, from the front desk staff to the employee mopping the floor. Very clean and comfortable. The breakfast the next morning was amazing! I can't wait for another 'girls night out'!

Chicago St Omaha NE

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in West Omaha within a short walk of Village Pointe Shopping Center, Hilton Garden Inn Omaha West is within 2 miles (3 km) of Pacific Springs Golf Club. This 119-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free manager's reception on select days. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. Other standard amenities include a sofa bed, a refrigerator, and a microwave.


Property features

Guests staying at Hilton Garden Inn Omaha West enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 5

Suite, 1 King Bed, Accessible

King 1 | Sleeps 6

Room, Accessible

King 1 | Sleeps 4

Suite

King 1 | Sleeps 3

Guest reviews for Hilton Garden Inn Omaha West

Everyone (7) Couples (5) Business (3) Other (4) Friends (1)
5
Everyone

By on Jun 1, 2019

Review comment responded on Jun 19, 2019

Thank you for your amazing rating . We appreciate your feedback and happy to hear you enjoyed your stay.

4
Partner Couples Business Business Travelers

Good location.....................................

By on May 6, 2019

Review comment responded on May 17, 2019

Thank you for taking the time to leave a rating of your recent stay. If there is anything you would like to share about your experience so that we may earn 5 stars, please let us know. Thank you.

2
Everyone

By on Apr 3, 2019

Review comment responded on Apr 24, 2019

We're sorry you were unhappy. Thank you for staying with us! We hope you consider staying with us again in the future.

2
Everyone

By on Mar 12, 2019

Review comment responded on Apr 24, 2019

We're sorry you were unhappy. Thank you for staying with us!

2
Everyone

hotel remodeling 😏 problems with card entry. Re keyed twice still didn't work. Should be reduced rate because of remodel mess. Way too expensive breakfast when other hotels are complimentary 😕

By on Jan 21, 2019

Review comment responded on Jan 28, 2019

We are sorry you had a disappointing stay. We offer a full cooked to order breakfast that we feel is at a very competitive price to include coffee, juice omelets, etc...,rather than a complimentary continental breakfast. We hope you will stay with us again.

5
Everyone

We weren’t there for very long, but the hotel was very very nice and comfortable! Would definitely stay again!!

By on Mar 19, 2018

5

great place to stay

Everyone

Our room was up to our expectations, the staff was fantastic and breakfast was very good.

By on Nov 14, 2016

Review comment responded on Nov 23, 2016

Thank you for your recent review regarding your stay at the HGI Omaha West. I'm happy to hear you found the location convenient, and that your breakfast was very good. I'm also glad to hear that the staff was accommodating. We hope you will stay with us again. Sincerely, Lisa Westra General Manager

5

great motel!

Everyone

Great breakfast an hot tub an swimming pool was warm also which was nice. Really good Excellent customer service!

By on Feb 19, 2016

3

nice enough place

BusinessTravelers

Let's be real. This isn't a vacation resort destination. I was there on business and everything fit me needs. The staff was friendly and helpful. The restaurant was pretty good and there are many options within a few miles.

By on Oct 9, 2014

4

work trip

BusinessTravelers

It was great. I really enjoyed my stay. Slept well. No complaints.

By on Aug 31, 2014

Hilton Garden Inn Omaha West

17879 Chicago St, Omaha, NE 68118
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