We stayed for Labor Day weekend the kids liked having that extra space with a full kitchen
We had a clogged sink and broken stove that did not get fixed for several days, despite very frequent requests and being told "I'll send maintenance up right now." The room was smaller than expected and the pull-out sofa was super uncomfortable, the carpet was stained. Staff were very kind but not necessarily very useful. We did request housekeeping services but never received it. Kids loved the pool but it wasn't super clean, and there often weren't towels available.
For the most part cleanliness was alright. Our one year crawled around and had dirty knees on his pants. And pulled out trash and empty juice boxes from under the love seat. The only little complaint would be the carpet needed more cleaning. Staff and room was nice!
The pool and hot tub didnt work the first night we were there and we were not told about it until we went to use it.
Due to short staff cleaning was an issue. Our room had a quick clean lots of dust everywhere.
We had a great stay and a spacious and comfy room. Very well-equipped with a small kitchen, dining area, lounge and bedroom spaces. Big bathroom! The staff was so accommodating and welcomed us on our return from our adventures. They’re a bit short staffed, as is everyone right now, but everyone was so professional. Would definitely return!
This is the cleanest hotel I've ever stayed in and the amenities are amazing!
My only complaint, and it's really no fault of the hotel was people letting their kids run screaming up and down the halls, slamming doors ect. Our room was also right by a balcony the was above the breakfast and common area and it got quite loud at times.
Omaha is great but the Homewood was not. The room smelled like smoke and there was food left in the fridge from the previous guest. Also the door handles between rooms were broken and the shower curtain ripped.
Nice clean hotel very modern and great location. Would stay there again.
Beautiful corner suite with great views that was very spacious. Impressive happy hour and breakfast spread.
Great place for a big family, plenty of room for 8 if needed.
The hotel was great. I have three complaints. The water drained slowly in the tub. We had to bring to their attention for a couple of days but they did eventually address it. My second complaint is the need to update, paint, and caulk the bathrooms. My third complaint is they should have more 2 bathroom bedrooms to accomondate larger families especially since its a college town and families visit their college students. Other than that, the staff and meals were great.
They can do better by not charging for parking. Otherwise hotel is clean and has good breakfast
Located in Downtown Omaha, Homewood Suites by Hilton Omaha Downtown is adjacent to Charles Schwab Field Omaha and within a 10-minute walk of other popular attractions like Creighton University. This 123-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include kitchens, MP3 docks, and sofa beds. Weekly housekeeping is available.
At Homewood Suites by Hilton Omaha Downtown, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 10 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
We stayed for Labor Day weekend the kids liked having that extra space with a full kitchen
We had a clogged sink and broken stove that did not get fixed for several days, despite very frequent requests and being told "I'll send maintenance up right now." The room was smaller than expected and the pull-out sofa was super uncomfortable, the carpet was stained. Staff were very kind but not necessarily very useful. We did request housekeeping services but never received it. Kids loved the pool but it wasn't super clean, and there often weren't towels available.
For the most part cleanliness was alright. Our one year crawled around and had dirty knees on his pants. And pulled out trash and empty juice boxes from under the love seat. The only little complaint would be the carpet needed more cleaning. Staff and room was nice!
The pool and hot tub didnt work the first night we were there and we were not told about it until we went to use it.
Due to short staff cleaning was an issue. Our room had a quick clean lots of dust everywhere.
We had a great stay and a spacious and comfy room. Very well-equipped with a small kitchen, dining area, lounge and bedroom spaces. Big bathroom! The staff was so accommodating and welcomed us on our return from our adventures. They’re a bit short staffed, as is everyone right now, but everyone was so professional. Would definitely return!
Thank you for staying with us! We appreciate your feedback and hope to welcome you back again soon.
Thank you for your feedback. I am sorry to hear about the cleanliness issues with your stay. We are working with our staff to prevent any issues like this from happening again in the future. We hope to welcome you back again soon and give you a five star experience.